Team Quiz - August

5 Questions | Total Attempts: 12

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Team Quiz - August


Questions and Answers
  • 1. 
    On the Cashier Backup Coupon/ Barcode update. Which of the following statements are true?
    • A. 

      Backup coupon/barcodes are no longer provided to stores of L2C offers.

    • B. 

      Members must load their weekly offers to take advantage of these offers

    • C. 

      Points issued on the net pre-tax purchase total of eligible products.

    • D. 

      Load 2 card offers include L2C 20x the points and L2C Bonus Redemption Events

    • E. 

      All of the above

  • 2. 
    If the case came from OMNI and it's a duplicate case, you are still required to send email to member
    • A. 

      True

    • B. 

      False

  • 3. 
    On the offer SDM Exclusive. Load your offer. Buy anything, no min spend. All Store offer. Get 5K. Which is false on the statement below?
    • A. 

      Offer expires after one use and cannot be used on subsequent transactions.

    • B. 

      No cash value.

    • C. 

      You can earn points at any participating stores across Canada

    • D. 

      Points issued on the net pre-tax purchase total of eligible products after redemptions and discounts.

  • 4. 
    If the offer "Nestle Points Offer" is not loaded however member are asking points, can we adjust the points if the member purchased it?
    • A. 

      True

    • B. 

      False

  • 5. 
    If the member is missing points for BB orders, the case should be assigned to?
    • A. 

      Ecomm- Beauty Boutique English and Ecomm- Beauty Boutique French queues

    • B. 

      Beauty Boutique- Tier 1 and Beauty Boutique- Tier 1 French queues

    • C. 

      Beauty Boutique- Tier 1

    • D. 

      All of the above

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