Organizations & Its Culture Orders 101-132

60 Questions

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Culture Quizzes & Trivia

101 102 103 130 132


Questions and Answers
  • 1. 
    A. Organization 1. The Jacksonville Sheriff’s Office (JSO) is divided into six components:
    • A. 

      Administration

    • B. 

      Department of Patrol and Enforcement

    • C. 

      Department of Investigations and Homeland Security

    • D. 

      Department of Community Engagement and Special Events

    • E. 

      Department of Police Services

    • F. 

      Department of Personnel and Professional Standards

    • G. 

      Department of Prisons

    • H. 

      Department of Corrections

  • 2. 
    The ___________, who reports directly to the Sheriff, is tasked with ensuring JSO operations are in compliance with legal mandates, as well as the goals and objectives established by the Sheriff.
  • 3. 
    Serves  as  the  advisor  to  the  Sheriff  and  the Sheriff’s staff regarding matters involving the public.  Creates awareness of JSO and its goals,  objectives,  and  services  through  integrated  marketing  communications  such  as digital media and recognition programming. Public  Affairs  and  Public  Relations  Unit REPORTS DIRECTLY TO THE UNDERSHERIFF
  • 4. 
    Responsible  for  performing  the  patrol  function  by  responding  to  calls for  service,  proactively  inspecting  areas  to  suppress  criminal  activity,  enforcing  traffic laws,  and  fostering  partnerships  with  citizens  using  the  principles  of  community- oriented policing.
    • A. 

      Patrol Division

    • B. 

      Patrol Support Division

    • C. 

      Patrol Specialized Divsion

  • 5. 
    Responsible for supporting the patrol function through the use of specialized patrol units and the implementation of community engagement programs designed to establish partnerships with the community and prevent crime Patrol Support Division
  • 6. 
    Community Engagement Section  
    • A. 

      Crime Prevention Unit

    • B. 

      International Affairs Unit

    • C. 

      Marine Unit

    • D. 

      Parks and Recreation Unit

    • E. 

      Management of Criminal Investigations (MCI) Unit

    • F. 

      Tele-Serv Unit

    • G. 

      After School Engagement Unit

    • H. 

      Police Athletic League (PAL) Unit

    • I. 

      Red Light Compliance Unit

  • 7. 
    Responsible  for  the  management  of  all  police  reserves, who  are  sworn  auxiliary  law  enforcement  officers  that  perform  law  enforcement duties suitable to their level of training, such as patrol and traffic-related functions.
  • 8. 
    Conducts  investigations  designed  to  identify, investigate, dismantle, and arrest persons responsible for major drug-trafficking operations within Duval Count
  • 9. 
    The  Department  of  Personnel  &  Professional  Standards  is  responsible  for  handling  the agency’s  human  resources  functions,  as  well  as  ensuring  JSO  members  and  processes adhere to the highest professional standards
    • A. 

      True

    • B. 

      False

  • 10. 
    Responsible  for  performing  various  human  resource  functions, including  the  administration  of  employee  benefits,  maintenance  of  personnel  records, overseeing  of  time  and  attendance  matters,  processing  of  injury-on-duty  claims,  and monitoring  of  safety-related  matters  for  the  agency.    Also  oversees  the  recruitment, selection,  and  on boarding  processes  for  all  members,  as  well  as  handles  polygraph examinations for job applicants and when requested by other JSO units.
  • 11. 
    Jacksonville Sheriff’s Office Task Forces 1.  Task  Forces  may  be  formed  with  members  from  various  departments,  divisions,  sections, and units to address a specific immediate goal. 2.  Any  commanding  officer  or  higher  authority  desiring  to  form  a  task  force  will  submit  a request  to  his  director  via  the  chain  of  command  for  approval.    Any  task  force  that  would include members from multiple departments must be approved by the _______________.
  • 12. 
    Serves as a liaison between JSO and the vendor that performs the health services for the inmate population at all JSO correctional facilities Health Services Monitor
  • 13. 
    .  Core Values Each Core Value has five behaviors that JSO members can strive for in their daily work. a.  Worthy of Trust - JSO has achieved its reputation as a premier law enforcement agency because community trust has been earned. Members of the JSO will:  
    • A. 

      Safeguard community trust

    • B. 

      Be

    • C. 

      Keep their promises

    • D. 

      Behave according to the highest set of ethical standards, whether on or off duty

    • E. 

      Protect the rights of all citizens

    • F. 

      Do the right thing for the right reason

  • 14. 
    Respect  for  Each  Other  -  Employees  deserve  a  decent  working  environment,  one  in which relationships are characterized by mutual respect.  Members of the JSO will:  
    • A. 

      Be professional

    • B. 

      Support teamwork

    • C. 

      Appreciate the contributions of other

    • D. 

      Value differing opinions

    • E. 

      Honor those who have served before us

  • 15. 
    Community Focused - The community is our customer. As such, it is the community who must define quality service. Members of the JSO will:  
    • A. 

      Partner with their community

    • B. 

      Actively listen

    • C. 

      Treat people with kindness and respect

    • D. 

      Strive to improve quality of life

    • E. 

      Honor their commitments

  • 16. 
    Always Improving  -  Our business  is service. The  only way we  can improve our business is to improve our service. Members of the JSO will
    • A. 

      S

    • B. 

      Examine what they do and make changes to improve

    • C. 

      Take ownership of their future and seek experiences, knowledge, and education

    • D. 

      Search for better ways to serve others

    • E. 

      Encourage others to contribute and grow to their fullest potential

    • F. 

      Be a problem solver

  • 17. 
    Philosophy of Continuous Improvement 1.  Continuous  improvement  is  the  JSO’s  philosophy  of  constantly  reviewing  our  professional environment for opportunities to eliminate all forms of waste, improve the work experience for our employees, and perfect our ability to add value to our services for our customers
    • A. 

      True

    • B. 

      False

  • 18. 
    _________________ have  the  ultimate  responsibility  for  continuously  promoting,  facilitating,  and producing  tangible,  measurable,  and  sustainable  results  and  a  culture  of  improvement  in their business units.  
  • 19. 
  • 20. 
    Community  policing  identifies  and  attempts  to
    • A. 

      Correct the reasons behind the calls and reported problems

    • B. 

      Encourages additional ways to make a difference

    • C. 

      Problem solving and building police-community partnerships to address crime, violence, drug abuse, and the fear of crime are key concepts for success

    • D. 

      Provide ways for families to increase income

  • 21. 
    Sheriff’s !nnual Goals and Objectives Plan 1.  The  Sheriff  shall  have  a  Strategic  Plan  that  sets  long-term  goals  covering  a  multi-year  timeframe.  The Sheriff shall have an Annual Goals & Objective Plan to be accomplished annually, based on a calendar year, which supports the mission of the organization. The Strategic plan will include: [CALEA 15.1.3
    • A. 

      The Department’s mission, values, and goals

    • B. 

      Annual objectives that will be updated by way of each department within the agency’s Annual Goals & Objectives Plan

    • C. 

      Population trends, projected workload, and anticipated personnel needs

    • D. 

      Anticipated capital improvement and equipment needs as provided by the Budget Management Division

    • E. 

      Provisions for review and revision as needed

  • 22. 
    During  the  ____________  of  each  calendar  year,  the  Undersheriff,  Department Directors,  and  the  Senior  Public  Affairs  and  Public  Relations  Executive  shall  submit  to  the Sheriff, the objectives, work plans, and timelines for the upcoming calendar year delineating activities to support the overall mission of the Sheriff’s Office.  
    • A. 

      First (1st) quarter

    • B. 

      Third (3rd) quarter

    • C. 

      Fourth  (4th)  quarter

  • 23. 
    Ach Department Director and the  Senior Public  Affairs  and  Public  Relations Executive  shall submit interim status reports for each initiative to the Undersheriff within 30 days following the  end  of  each  calendar  quarter.  The  Undersheriff  will  have  copies  of  the  status  reports forwarded to the Accreditation Unit. The interim status reports shall include:  
    • A. 

      The objectives to achieve that goal

    • B. 

      Quantifiable progress on each work plan under their command

    • C. 

      The goal of the department

  • 24. 
    Reporting 1.  Each initial report shall include the following: a.  The goal of the department; b.  The objectives to achieve that goal; and c.  __________________________________.  
    • A. 

      The  work  plan  should  detail  how  the  objectives  will  be  met  by  each  unit  within  the Sheriff’s Office

    • B. 

      Quantifiable progress on each work plan under their command

    • C. 

      Any changes necessary to the original work plan

  • 25. 
    At  the  end  of  the  calendar  year,  the  division  chiefs  shall  send  documentation  to  the respective __________ indicating the status of each work plan.
  • 26. 
    Sheriff's Office Procedure for Maintaining Relations with Other Agencies Personnel permanently or temporarily assigned liaison duties shall forward, via the chain of command, a report to the Sheriff outlining any deficiencies or suggestions.  
    • A. 

      True

    • B. 

      False

  • 27. 
    SAO  -  the  Sheriff's  Office  Legal  Advisor  shall  meet,  at  least  _________,  with  a representative of the SAO for the purpose of: (1)  Ensuring  the  exchange  of  information  as  it  applies  to  courtroom  procedure  and investigative errors; (2)  Exchanging  information  which  would  allow  for  a  greater  understanding  of  the difficulties and complexities encountered by law enforcement personnel; and (3)  Reporting the  results  and suggested corrective  actions of these meeting in periodic legal bulletins.
  • 28. 
    Parole and Probation - the Commanding Officer of Felony Registration Unit or designee shall  meet,  at  least,  ________  with  a  representative  of  Probation  and  Parole  for  the purpose of: (1)  Exchanging  information  as  it  applies  to  the  tracking  of  habitual  serious  offenders; and (2)  Assisting  Probation  and  Parole  personnel,  (i.e.,  supplying  information  about  the defendant during probation/parole investigations, assisting with violators, etc.).  
    • A. 

      Quarterly

    • B. 

      Monthly

    • C. 

      Annually

  • 29. 
    • A. 

      The Mutual Aid Bureau of the Florida Department of Law Enforcement (FDLE)

    • B. 

      The Florida Sheriff's Statewide Mutual Aid Operational Assistance Agreemen

    • C. 

      The JSO unusual occurrence/operations plans

  • 30. 
    (2)  The Supervisor of Gang Investigations Unit or a designee shall: (a)  Meet  at  least  ________  with  juvenile  authorities  and  detention  facility representatives to ensure an exchange of information; and (b)  Maintain liaison with juvenile courts and prosecutors.  
    • A. 

      Monthly

    • B. 

      Weekly

    • C. 

      Quartertly

  • 31. 
    The  Assistant Chief  of  Narcotics  &  Vice  shall  _________  meet  with  representatives of  other  agencies  having  concurrent  and  adjoining  jurisdictions  to  plan  and  discuss special  events,  joint  enforcement  efforts,  problems,  concerns,  and  mutual  aid agreements.
  • 32. 
    The  Assistant  Chief  of  Zone  _______  or  a  designee  shall  meet,  at  least,  annually  with  fire service personnel to resolve and coordinate problems and develop plans;
  • 33. 
    The Assistant Chief of Zone Five shall periodically meet with representatives from other agencies concerning ________.
  • 34. 
    Traffic  Engineering  and  the Sheriff's  Office  provide  ______ reports  to  each  other  to  keep  abreast  of  enforcement problems and concerns
  • 35. 
    __________________________________ establishes an agreement that covers law enforcement intensive or emergency situations
    • A. 

      The Mutual Aid Bureau of the Florida Department of Law Enforcement (FDLE)

    • B. 

      The Florida Sheriff's Statewide Mutual Aid Operational Assistance Agreement

    • C. 

      The JSO unusual occurrence/operations plans

  • 36. 
    Sheriff's  Office  personnel  shall  refer  persons  in  need  of  assistance  to  the  law  enforcement agency having jurisdiction, or when not related to criminal matters, to the agency best able to provide the requisite aid. a.  Consideration should be given to, but not limited to: (1)  The age of the individuals in need of assistance; (2)  The root of the problem; (3)  The agencies available; (4)  The financial status of the individuals involved; (5)  The welfare of children involved; (6)  Whether the problem is of immediate concern or an emergency (7) _________________________________  
    • A. 

      Assistance for public services

    • B. 

      Transportation needs

    • C. 

      HUD verification

  • 37. 
    A  detailed  official  map,  which  includes  the  boundaries  of  the  jurisdiction  of  Duval  County, Florida, is maintained by the _________________.  
  • 38. 
    The  Sheriff's  Office  shall  participate  in  the  Uniform  Crime  Reporting  System  maintained  by the _______.
    • A. 

      FDLE

    • B. 

      NCIC

    • C. 

      Hot Files

    • D. 

      Option 4

  • 39. 
    The  JSO  unusual  occurrence/operations  plans  include  Mutual  Aid  participants  and  it addresses the use of outside personnel in: a.  Mass processing of arrestees; b.  ___________________________; and c.  Operating temporary detention facilities.  
    • A. 

      Transporting prisoners

    • B. 

      Setting up provisions for officers on duty

    • C. 

      Implementing ICS

  • 40. 
    The  Sheriff's  Office  shall  participate  in  the  FDLE  Centralized  Fingerprint  System  through electronic submission of fingerprints via ____________.
  • 41. 
    Arrest of military personnel on base shall require the consent of the ____________ or his designee.
  • 42. 
    Order 130 Integrity and Special Investigations Conducts Special Criminal Investigations, which include the following types of crimes:  
    • A. 

      Human Trafficking

    • B. 

      Murder for Hire

    • C. 

      Human Smuggling

    • D. 

      Extortion

    • E. 

      Food Tampering

    • F. 

      Sexting

    • G. 

      Police Impersonators

    • H. 

      Stalking (if the suspect is unknown) and stalking of local celebrities, government officials or influential people; regardless if the suspect is known or not

    • I. 

      Missing Celebrities

    • J. 

      Threatening/Harassing/Obscene Phone Calls (if the suspect is unknown)

    • K. 

      Specific threats against Jacksonville Sheriff’s Office (JSO) employees and judicial officers (including judges and attorneys employed by the State !ttorney’s Office (S!O);

  • 43. 
    Information relating to an investigation will can be released to anyone without approval of  the  Commanding  Officer  of  the  ISIU  with  the  permission  of  the  Undersheriff  and/or his designee
    • A. 

      True

    • B. 

      False

  • 44. 
    All  corruption  allegations  against  Sheriff’s  Office  personnel  or  COJ  employees  shall  be accepted  from  any  source,  whether  made  in  person,  by  mail,  electronic  mail,  or  by telephone.    Anonymous  complaints,  as  well  as  complaints  received  by  the  COJ  Ethics Office or Inspector General’s Office, will be accepted and forwarded to the _________ of the ISIU.
  • 45. 
    Officers  assigned  to  the  Tele-Serv  Unit  have  been  advised  to  take  reports  of  a  threatening, harassing, or obscene nature that have been referred to that section
    • A. 

      True

    • B. 

      False

  • 46. 
    _____________  Act:  On  January  1,  2013,  the  ___________________ was implemented  with  the  intent  to  ensure  the  safety  of  juvenile  victims  who  have  been trafficked  for  sexual  exploitation
  • 47. 
    Child victims (those under the age of 18) ________________ a law enforcement certification letter, if they are true victims of Human Trafficking. (1)  Requests  may  be  initiated  by  law  enforcement  to  get  a  child  victim  “certified”  and eligible to receive Federal assistance. (2)  Requests  on  behalf  of  child  victims  can  be  initiated  by  the  child’s  attorney,  social worker, etc. without law enforcement certification
    • A. 

      Requires

    • B. 

      Do not require

    • C. 

      Requires approval of

  • 48. 
    The  Senior  Public  Affairs  &  Public  Relations  Executive,  who  is  available  to  Sheriff’s  staff members  and  commanding  officers  after  normal  office  hours  via  Investigative  Dispatch, should be notified:
    • A. 

      Upon receipt of any media inquiry for comment on departmental policies, strategies, activities, or subject matter expertise

    • B. 

      For requests to have JSO sponsor an activity or event

    • C. 

      For requests to use JSO logos, insignia, or branding materials by members or outside organizations for any purpose that has not been pre approved

    • D. 

      For requests to have JSO partner with another organization

  • 49. 
    The Community & Media Relations Coordinator, who also serves as the Awards Coordinator, should be notified:  
    • A. 

      For requests to have JSO sponsor an activity or event

    • B. 

      For requests to use JSO logos, insignia, or branding materials by members or outside organizations for any purpose that has not been pre approved

    • C. 

      For inquiries or citizen complaints regarding the JSO public website (www.JaxSheriff.org);

    • D. 

      Upon being recognized by an external organization for any act or accomplishment.

  • 50. 
    To maximize JSO’s effectiveness in its relationship with the community, all JSO members must  encourage  citizens  to  provide  JSO  with  information  on  conditions  in  the community.  Specific  community  concerns  and  suggestions,  including  information gathered  at  community  meetings,  on  social  media  platforms,  and  during  one-on-one interactions with citizens, should be sent to [email protected]
    • A. 

      True

    • B. 

      False

  • 51. 
    The  Public  Affairs  &  Public  Relations  Unit  will  ensure  a  documented  survey  of  citizen attitudes  and  opinions  is  conducted  once  every __________.  This  survey  may  be  carried out  directly  by  various  units  within  the  agency  or  by  an  external  entity  with  agency guidance.
  • 52. 
    This survey will gauge the whole community on its opinion of JSO with respect to: (1)  _____________________________- (2)  JSO members’ overall competency- (3)  ________________________________; (4)  The overall safety and security of Jacksonville; and (5) _________________________________________. c.  The  results  of  the  survey  will  be  compiled  in  a  written  summary,  which  will  be  sent to the Sheriff.  
    • A. 

      JSO’s overall performance

    • B. 

      Effectiveness of JSO Sheriff's Watch and

    • C. 

      JSO members’ attitudes and behavior

    • D. 

      Improvements JSO should consider in the future