The Dorchester Front Of House Quiz

20 Questions | Total Attempts: 41

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The Dorchester Front Of House Quiz

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Questions and Answers
  • 1. 
    Which celebrity is a big fun of Oliver Messal suite and held civil ceremony at The Dorchester?
    • A. 

      Elizabeth Taylor 

    • B. 

      Barbara Streisand

    • C. 

      Sir Roger Moore

    • D. 

      Sylvester Stallone 

  • 2. 
    Starting in 2018, how should you handle complimentary night offers via American Express ?
    • A. 

      The complimentary night should be remove from end folio 

    • B. 

      The complimentary night offer will be automaticlly reflected in the stay as a £0.00 stay for that complimentary night, will not need to remove complimentary night from folio.

    • C. 

      Each night of the stay should be discounted at the end folio.

    • D. 

      The complimentary night will be reflected on the end folio with a Package Credit code to reflect complimentary night.

  • 3. 
    A booking from Expedia is not eligible for FHR benefits 
    • A. 

      True

    • B. 

      False

  • 4. 
    What information shall we includ while preparing guest key upon arrival?
    • A. 

      Write the guest room number along with the guest name to ensure when key is lost we are aware who the key belongs to and we can contact them directly. 

    • B. 

      The only information hand written on the key wallet is the room number and information with their booking reservation in any of our outlets.

    • C. 

      The only information hand written on the key wallet is the room number for securtity purposes but we verbally infrom the guest of his floor and the room number written on the key wallet. 

    • D. 

      The only information hand written on the key wallet is the room number for security purposes but we verbally inform the guest of his floor and point out the room number without saying out loud. 

    • E. 

      Option 5

  • 5. 
    What is the name of flower created by Philip Hammond our in - house florist in collaborations with company run by Mr John Meijer and how many years it took to create this special flower blend?
  • 6. 
    Which Superior King Size rooms connect with Deluxe King Size rooms? More than one answer might be correct. 
    • A. 

      28' type and 29' type on 1st, 4th and 6th floor 

    • B. 

      28' type and 29' type connect on all floors 

    • C. 

      38' type 39 type on 2nd, 4th and 6th floor 

    • D. 

      38' type and 39' type connect on all floors

  • 7. 
    The Dorchester should accept FHR booking request from Card Member as long as Card Member pays with American Express. 
    • A. 

      True

    • B. 

      False

  • 8. 
    What is the most famous sald across all Dorchester Collection properties featuring in each of the In Room Dining menus?
    • A. 

      McDonald Chicken Caesar Salad

    • B. 

      McCarthy Salad 

    • C. 

      McKnight Salad 

    • D. 

      McManus Salad 

  • 9. 
    Which methods of payment do we accept at the Front Desk ? More than one answer might be correct.
    • A. 

      Credit Cards - Amex, MC, Visa, Diners Club/Carte Blanche, JCB,

    • B. 

      Cash (only when the booking is made the same day ) 

    • C. 

      Travellers Cheques 

    • D. 

      Third Party payments 

  • 10. 
    The Dorchester opened in 1931, it only took 18 months to build the hotel from what it was Dorchester House. 
    • A. 

      True

    • B. 

      False

  • 11. 
    What is the opening time of China Tang and their last order? 
    • A. 

      Opens at 11:30am and last order at 23:30

    • B. 

      Opens at 11:30am and last order is at 22:45

    • C. 

      Opens at 12:00am and last order is at 23:45

    • D. 

      Opens at 12:00am and last order is as 22:45

  • 12. 
    How much are our in- house handtied bouquets by Philip Hammond ?
    • A. 

      Small at £55.00 ; Medium at £65.00; Large at £95.00

    • B. 

      Small at £45.00 ; Medium at £65.00; Large at £85.00

    • C. 

      Small at £35.00 ; Medium at £55.00; Large at £85.00

    • D. 

      Small at £55.00 ; Medium at £75.00; Large at £95.00

  • 13. 
    Which cocktail is serve with our own The Dorchester lip gloss ?
    • A. 

      The Granny Smith - Polish Zubrówka vodka, organic apple juice,  lemongrass and nettle cordial. One a day will  keep the doctor away ! ( this actually written on our menu :P )

    • B. 

      Strawberry Cup - Maraschino-marinated strawberries, limoncello  and kaffir lime leaves, topped with champagne

    • C. 

      Champagne Shimmer - Beluga vodka, vanilla, cranberry juice, elderflower  liqueur and champagne sprinkled with gold dust.

    • D. 

      Golden Cadillac - A smooth, creamy blend of Galliano, white cacao  and cream, first made famous in 1952 at Poor Red’s  Saloon, California

  • 14. 
    Why signatures are significant to take upon arrival on the Registration card?  More than one answer might be correct.
    • A. 

      We can use signature as a cross-reference with food and beverage dockets and disputed charges.

    • B. 

      Having a guest signature allow us to process late charges. 

    • C. 

      Signature on the registarion card allow us to provide guest with as many cash advances as requested.

    • D. 

      Signature on the registration card allow us to fight any dispute cases between hotel and guest in court when necesery. 

  • 15. 
    If guest will only provide Debit Card as a method of payment, the card should be pre-authorise full for accommodation and £200.00 for any additional charges daily.
    • A. 

      True

    • B. 

      False

  • 16. 
    Which outletes guests are able to redeem the Gift Card Voucher ?
    • A. 

      The Promenade, The Grill, The Bar, The Promande Bar, Alain Ducasse,  

    • B. 

      The Grill, Alain Ducasse, China Tang 

    • C. 

      China Tang, The Bar, The Promenade Bar 

    • D. 

      Only in The Promenade 

  • 17. 
    Which Deluxe Queen size rooms have King size bed ? More than one answer might be correct.
    • A. 

      34 type 

    • B. 

      131, 701

    • C. 

      116, 316

    • D. 

      123, 130

  • 18. 
    What is the name of Kate's family run café in Ireland?
    • A. 

      O'Callaghan's Café

    • B. 

      O'Callaghan's Deli & Café

    • C. 

      O'Callaghan's Café and Cakes 

    • D. 

      O'Callaghan's Irish Café & Cake 

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