Fieldwork Management And Troubleshooting

20 Questions | Total Attempts: 12

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Fieldwork Management And Troubleshooting


Questions and Answers
  • 1. 
    What are targetable and Non-targetable terms? Please explain with examples.
  • 2. 
    What is the formula to calculate the IR for a particular Cell/Segment/Audience?
  • 3. 
    What is the impact of Low IR and High median LOI, when compared with estimated figures?
  • 4. 
    For respondents who were terminated on Fulcrum, please share the steps to download the report and check the reason for termination.
  • 5. 
    What are the necessary variables that need to be appended in the link which is implemented on the Details page of Fulcrum set-ups?
  • 6. 
    Which metrics should be included in all supplier field reports?
    • A. 

      Field report, field summary, targets for the day, quotas to target

    • B. 

      IR and LOI

    • C. 

      Term report

    • D. 

      All of the above

  • 7. 
    Which metrics should be included in all client field reports?
    • A. 

      Field summary with IR and LOI along with a flag raised if IR is lower and/or LOI is higher/lower than the what is mentioned in the SOW

    • B. 

      Challenges

    • C. 

      Plan of action

    • D. 

      All of the above

  • 8. 
    When should you flag to the client about the LOI not being in-line with the SOW?
    • A. 

      When the difference in bid LOI and actual median LOI is more than 3 mins

    • B. 

      When the difference in bid LOI and actual median LOI is more than 5 mins

    • C. 

      When the difference in bid LOI and actual median LOI is more than 10 mins

    • D. 

      When the difference in bid LOI and actual median LOI is more than 7 mins

  • 9. 
    What is the formula for IR calculation?
    • A. 

      Completes/(Completes + non-targetable terms on Askia)

    • B. 

      Completes/(Completes + targetable terms on Askia and Fulcrum)

    • C. 

      Completes/(Completes + non-targetable terms on Askia and Fulcrum)

    • D. 

      Completes/(Completes + all terms on Askia and fulcrum)

  • 10. 
    Which of the below instructions is valid when sending field reports to suppliers in the beginning of fieldwork/week?
    • A. 

      Please find the latest field report attached and achieve your targets by [field end date], kindly ensure to meet your targets on time.

    • B. 

      Please find the latest field report attached and achieve [daily target] by tomorrow morning.

    • C. 

      Please find the latest field report attached and achieve [daily target] by tomorrow morning. Kindly ensure to focus on the difficult quotas in the beginning (mention the difficult quotas here if you’re aware) so that we don’t struggle at the end of fieldwork.

    • D. 

      Please find the latest field report attached and achieve [daily target] by tomorrow morning. Kindly ensure to focus on the difficult quotas in the beginning (mention the difficult quotas here if you’re aware) so that we don’t struggle at the end of fieldwork. The IR is lower than the bid IR and LOI is higher than the bid LOI.

  • 11. 
    Which of the following methods is the quickest to check the health of your project in terms of sample inflow, dropouts and overall health?
    • A. 

      Reporting link

    • B. 

      The ‘analysis’ page on your fulcrum setup

    • C. 

      Data analysis report from fulcrum

    • D. 

      Wait for supplier/client sentiments on your study and take necessary action

  • 12. 
    If you notice that the IR is low for a particular study, what would be the first step that you would take?
    • A. 

      Flag low IR to the client

    • B. 

      Check if the formula for IR calculation is correct and you have identified the non-targetable questions correctly

    • C. 

      Take a test link and see if the survey is working fine

    • D. 

      Download a data analysis report from fulcrum to see where respondents are getting terminated

  • 13. 
    What % of dropouts is a flag to check the setup/script to ensure everything is working correctly?
    • A. 

      35%

    • B. 

      40%

    • C. 

      30%

    • D. 

      All of the above

  • 14. 
    What is the first step that you will take if you notice a high dropout rate on your study?
    • A. 

      Inform the supplier about this and ask them if they are seeing a high number of dropouts at their end as well

    • B. 

      Inform the client and give them a quotafull report

    • C. 

      Ask SP to check why we are getting so many quotafulls and fix any issue with the script

    • D. 

      Fetch an incomplete/quit report and check at which question we are seeing comparatively higher dropouts. Then take a test link to see if that page is taking long to load, you can’t see the next button clearly, if you need to scroll down to find the next button, etc.

  • 15. 
    Out of the below options, what is not reflected on the Askia Reporting Link?
    • A. 

      Fulcrum respondents qualifying for Client survey

    • B. 

      Terms

    • C. 

      Incompletes

    • D. 

      Over-quotas

  • 16. 
    Which of the following could be the cause of a high drop-out rate?
    • A. 

      High LOI

    • B. 

      High number of hidden variables

    • C. 

      Complex ADC taking time to load

    • D. 

      All of the above

  • 17. 
    From where can you check the number of survey entrants?
    • A. 

      Data analysis report from fulcrum

    • B. 

      Respondent answer report from fulcrum

    • C. 

      Quotas page on fulcrum

    • D. 

      Options A and C

    • E. 

      Options A and B

    • F. 

      Options B and C

    • G. 

      Options A, B and C

  • 18. 
    If any supplier is struggling in field, what would you do first?
    • A. 

      Go and complain to your supervisor so he can help you.

    • B. 

      Check the field report to see where the supplier is struggling, do preliminary checks using fulcrum exports and reporting link including IR and LOI checks and then send an email to the supplier to understand what is causing them to lag behind in field.

    • C. 

      Keep pushing suppliers to get more completes every day. It is their job to achieve the field target as they have bid for it, not our responsibility at all.

    • D. 

      Check which quotas the supplier is struggling with and ask client if we can relax the quotas

  • 19. 
    If we are getting a lot of security terms, we would;
    • A. 

      Check fulcrum reports (data analysis report or respondent answer report) to understand what reason is causing the most number of security failures and take action accordingly (e.g. check if survey group doesn’t have extra surveys, fraud profile score is correct, etc.)

    • B. 

      Send an email to suppliers informing them that there are high number of security terms so they are not sampling correctly

    • C. 

      Since security failures are not under our control, we can’t do anything much here so we need to highlight to the client and ask them to relax exclusions

    • D. 

      Clone the fulcrum setup and hope we don’t get as many security failures on the new setup

  • 20. 
    What is the minimum number of client field reports that need to go out to the client in a week?
    • A. 

      At least once

    • B. 

      At least twice

    • C. 

      Daily

    • D. 

      At least thrice

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