Ppt - Product & Process Knowledge Test

8 Questions

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Ppt - Product & Process Knowledge Test

You get 10 minutes to answer all the 8 questions. This test will be capturing random screenshots just to ensure candidates do not navigate to any other pages or links.


Questions and Answers
  • 1. 
    Select the recent payment mode which was added on our website.
  • 2. 
    Does [78x60 Auriga non-storage comes with 6 support legs] true or false?
    • A. 

      True

    • B. 

      False

  • 3. 
    Your body takes up to [Blank] days to adjust to a new mattress.
  • 4. 
    How many times can you activate the -benefit for the customer via CRM?
    • A. 

      Upto 30%

    • B. 

      Upto 25%

    • C. 

      Upto 20%

    • D. 

      Only once

  • 5. 
    When a customer reaches us for WOMFM with the dimensions 72x78x6 (width greater than length), You can select all the appropriate answers.
    • A. 

      Ask the customer to drop us an email to [email protected]

    • B. 

      Ask the customer to drop us an email to [email protected]

    • C. 

      Educate the customer about the logic of transition layer.

    • D. 

      Inform the price of WOMFM 84x72x6

    • E. 

      Educate the customer to opt for dual-comfort instead

    • F. 

      Inform the price of WOMFM 78x78x6

  • 6. 
    Dual comfort mattress warranty and HR foam density of WOMFM
    • A. 

      7 years and 50 density

    • B. 

      3 years and 23 density

    • C. 

      3 years and 32 density

    • D. 

      7 years and 32 density

  • 7. 
    When will the customer receive the sale-benefit refund?
    • A. 

      The refund will be initiated within 24 - 48 hours once the customer applies the new coupon code

    • B. 

      The refund will be initiated after the product has been delivered

    • C. 

      The refund will be initiated only after the 100 days of usage

    • D. 

      None of the above

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