Ppt - Product & Process Knowledge Test
You get 10 minutes to answer all the 8 questions. This test will be capturing random screenshots just to ensure candidates do not navigate to any other pages or links.
- 1.
Select the recent payment mode which was added on our website.
- 2.
Does [78x60 Auriga non-storage comes with 6 support legs] true or false?
- A.
True
- B.
False
Correct Answer
B. False -
- 3.
Your body takes up to ________ days to adjust to a new mattress.
Correct Answer
25 - 4.
How many times can you activate the -benefit for the customer via CRM?
- A.
Upto 30%
- B.
Upto 25%
- C.
Upto 20%
- D.
Only once
Correct Answer
B. Upto 25% -
- 5.
When a customer reaches us for WOMFM with the dimensions 72x78x6 (width greater than length), You can select all the appropriate answers.
- A.
Ask the customer to drop us an email to [email protected]
- B.
Ask the customer to drop us an email to [email protected]
- C.
Educate the customer about the logic of transition layer.
- D.
Inform the price of WOMFM 84x72x6
- E.
Educate the customer to opt for dual-comfort instead
- F.
Inform the price of WOMFM 78x78x6
Correct Answer(s)
B. Ask the customer to drop us an email to [email protected]
C. Educate the customer about the logic of transition layer.
F. Inform the price of WOMFM 78x78x6 -
- 6.
Dual comfort mattress warranty and HR foam density of WOMFM
- A.
7 years and 50 density
- B.
3 years and 23 density
- C.
3 years and 32 density
- D.
7 years and 32 density
Correct Answer
D. 7 years and 32 density -
- 7.
When will the customer receive the sale-benefit refund?
- A.
The refund will be initiated within 24 - 48 hours once the customer applies the new coupon code
- B.
The refund will be initiated after the product has been delivered
- C.
The refund will be initiated only after the 100 days of usage
- D.
None of the above
Correct Answer
B. The refund will be initiated after the product has been delivered -
Quiz Review Timeline +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
-
Current Version
-
May 10, 2020Quiz Edited by
ProProfs Editorial Team -
May 03, 2020Quiz Created by
S Lakshman
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