Ppt - Product & Process Knowledge Test
You get 10 minutes to answer all the 8 questions. This test will be capturing random screenshots just to ensure candidates do not navigate to any other pages or links.
- 1.Select the recent payment mode which was added on our website.
- 2.Does [78x60 Auriga non-storage comes with 6 support legs] true or false?
- A.
True
- B.
False
- 3.Your body takes up to [Blank] days to adjust to a new mattress.
- 4.How many times can you activate the -benefit for the customer via CRM?
- A.
Upto 30%
- B.
Upto 25%
- C.
Upto 20%
- D.
Only once
- 5.When a customer reaches us for WOMFM with the dimensions 72x78x6 (width greater than length), You can select all the appropriate answers.
- A.
Ask the customer to drop us an email to [email protected]
- B.
Ask the customer to drop us an email to [email protected]
- C.
Educate the customer about the logic of transition layer.
- D.
Inform the price of WOMFM 84x72x6
- E.
Educate the customer to opt for dual-comfort instead
- F.
Inform the price of WOMFM 78x78x6
- 6.Dual comfort mattress warranty and HR foam density of WOMFM
- A.
7 years and 50 density
- B.
3 years and 23 density
- C.
3 years and 32 density
- D.
7 years and 32 density
- 7.When will the customer receive the sale-benefit refund?
- A.
The refund will be initiated within 24 - 48 hours once the customer applies the new coupon code
- B.
The refund will be initiated after the product has been delivered
- C.
The refund will be initiated only after the 100 days of usage
- D.
None of the above
Questions: 6 | Attempts: 9 | Last updated: Apr 30, 2020
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