Business Communication C1 Level Test Part- III

10 Questions | Total Attempts: 115

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Business Communication Quizzes & Trivia

Questions and Answers
  • 1. 
    1The essential elements in a solicited external proposal are:
    • A. 

      Contained in the response to a letter of inquiry.

    • B. 

      Held confidential.

    • C. 

      Identified by the proposal writer.

    • D. 

      Specified in the RFP.

  • 2. 
    Amber Case is a sales representative for an office equipment company. Last week, Amber called on Billings Concrete and learned from the office manager, Bob Rydell, that the company was having problems with its aging photocopier. When Amber checked her e-mail Tuesday morning, she found an e-mail from Bob asking about the cost of a new copier with the same features as the company’s current unit.  In response, Amber prepared a letter in which she described the features, benefits, and costs of two models. This situation is an example of 
    • A. 

      Informal request, formal response.

    • B. 

      Informal request; informal response.

    • C. 

      Formal request; formal response.

    • D. 

      Formal request; informal response.

  • 3. 
    When the format for an RFP to which you are responding doesn’t call for information that you think is important, you should:
    • A. 

      Attach an explanatory letter.

    • B. 

      Integrate the information into sections that fit the format.

    • C. 

      Omit the information.

    • D. 

      Place the information in an appendix.

  • 4. 
    The purpose section of a proposal should state the
    • A. 

      A. benefits and the solution of the proposal.

    • B. 

      Description and the evaluation plan of the proposal.

    • C. 

      Problem and the solution of the proposal.

    • D. 

      Reason for and the nature of the proposal.

  • 5. 
    Which of the following titles is best for an unsolicited proposal to an agency that funds community-based projects?
    • A. 

      Which of the following titles is best for an unsolicited proposal to an agency that funds community-based projects?

    • B. 

      A Study of Three Methods of Training Teenage Babysitters

    • C. 

      Rock and Roll Meets Rap

    • D. 

      The Green Thumb Project: Teaching Inner-City Youth about Gardening

  • 6. 
    The most important section of a proposal is the:
    • A. 

      Cost

    • B. 

      Proposal summary

    • C. 

      Qualifications of personnel

    • D. 

      Solution

  • 7. 
    The legal structure of a business should be described in which section of a business plan?
    • A. 

      Administration/production factors

    • B. 

      Appendix

    • C. 

      Financial information

    • D. 

      Ownership/management/staffing

  • 8. 
    A policy statement should be written:
    • A. 

      General for all employees.

    • B. 

      General for managers and specific for non-managerial employees.

    • C. 

      Specific for all employees.

    • D. 

      Specific for managers and general for non-managerial employees.

  • 9. 
    The inverted pyramid format is used with:
    • A. 

      Executive summaries.

    • B. 

      News releases.

    • C. 

      Performance appraisals.

    • D. 

      Policy statements.

  • 10. 
    Which of the following statements is NOT true of performance appraisals?
    • A. 

      They may be written directly or indirectly, depending on the situation.

    • B. 

      They may include humor if audience analysis dictates it will be well received.

    • C. 

      They should be brief.

    • D. 

      They should include factual evidence of strong or weak performance.

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