Determining the factors.
Determining the solutions.
Scheduling the study.
Stating the problem.
A budget spreadsheet
A cluster diagram
A statistical analysis tool
A time schedule
Accounts receivable records
Conduct a telephone survey.
Send a comment card with the customer’s order.
Send a letter of inquiry.
Visit each customer personally.
Allow respondents the freedom to interpret questions to fit their situation.
Gather as much demographic information as possible.
Use primarily open-ended questions.
Work from the factors being studied.
Are used to identify a better way of doing things.
Have high personnel costs.
Represent a common business research method.
Require less control than other business research methods.
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Income Generated from Patents