Business Communication C1 Level Test Part- II

10 Questions | Total Attempts: 119

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Business Communication Quizzes & Trivia

Questions and Answers
  • 1. 
    Which of the following report types is also known as a status report?
    • A. 

      Periodic

    • B. 

      B. Progress

    • C. 

      Technical

    • D. 

      Unsolicited

  • 2. 
    You start planning a research study by:
    • A. 

      Determining the factors.

    • B. 

      Determining the solutions.

    • C. 

      Scheduling the study.

    • D. 

      Stating the problem.

  • 3. 
    What is a Gantt chart?      
    • A. 

      A budget spreadsheet

    • B. 

      A cluster diagram

    • C. 

      A statistical analysis tool

    • D. 

      A time schedule

  • 4. 
    The solution to a research problem is presented in the report as a part of the:
    • A. 

      Appendix.

    • B. 

      Conclusions.

    • C. 

      Findings.

    • D. 

      Recommendations.

  • 5. 
    Which of the following is NOT a secondary data source?
    • A. 

      Accounts receivable records

    • B. 

      Almanac

    • C. 

      Dictionary

    • D. 

      Yearbook

  • 6. 
    Buchan Molding manufactures plastic tubing used in various industries. Which of the following represents the best way for Buchan to gather customer satisfaction data about the service  received during the lengthy, complicated transactions common in its business? 
    • A. 

      Conduct a telephone survey.

    • B. 

      Send a comment card with the customer’s order.

    • C. 

      Send a letter of inquiry.

    • D. 

      Visit each customer personally.

  • 7. 
    When designing a questionnaire:
    • A. 

      Allow respondents the freedom to interpret questions to fit their situation.

    • B. 

      Gather as much demographic information as possible.

    • C. 

      Use primarily open-ended questions.

    • D. 

      Work from the factors being studied.

  • 8. 
    Experiments:
    • A. 

      Are used to identify a better way of doing things.

    • B. 

      Have high personnel costs.

    • C. 

      Represent a common business research method.

    • D. 

      Require less control than other business research methods.

  • 9. 
    If a formal report contains a comprehensive letter of transmittal, the report will not contain a/an:
    • A. 

      Bibliography

    • B. 

      Executive summary

    • C. 

      Introduction

    • D. 

      Table of contents

  • 10. 
    Which of the following headings is NOT grammatically parallel to the others?
    • A. 

      Fringe Benefits

    • B. 

      Income Generated from Patents

    • C. 

      Quarterly Dividends

    • D. 

      Unanticipated Losses

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