Mc02 - Getting The Most Out Of The Mc User Connect
9 Questions
| Total Attempts: 2951
Questions and Answers
- 1.The login ID and Password for MC User Connect must be the same ID and Password used for your login to your company's Maintenance Connection database.
- A.
True
- B.
False
- 2.The MC Customer Alerts link to new or important articles and updates.
- A.
True
- B.
False
- 3.Which website can be used to sign up for access to MC User Connect?
- A.
Www.maintenanceconnection.com
- B.
Www.helpmehelpyou.com
- C.
Www.mcuserconnect.com
- D.
Www.mcuniversity.com
- 4.From the action buttons at the home page of MC User Connect, you can accomplish which of the following?
- A.
Enter a Work Order
- B.
Submit a Ticket
- C.
Update Your Status
- D.
All of the above
- 5.Which feature in MC User Connect provides access to reference articles?
- A.
News and Updates
- B.
Library
- C.
MC University
- D.
Product Suggestions
- 6.MC University provides on-demand, online, flexible learning for a subscription-based cost.
- A.
True
- B.
False
- 7.What are a few of the benefits of submitting a request straight through MC User Connect? (Select all that apply)
- A.
Single-Click Access
- B.
Attach Screenshots and Screencasts
- C.
Support from Wizards
- D.
Route to Appropriate Department
- 8.Users can schedule a time to meet with our Support Staff up to two weeks in advance.
- A.
True
- B.
False
- 9.The My Activities section provides quick access to what?
- A.
Expression Guide
- B.
User Guide
- C.
Live, Email, and Phone Support
- D.
View Requests and Statuses
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