Managing Organizational Change

8 Questions | Total Attempts: 75

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Organization Quizzes & Trivia

Questions and Answers
  • 1. 
    Who recommended that leaders view change as a three-stage process?
    • A. 

      Edward Deming

    • B. 

      Kurt Lewin

    • C. 

      Abraham Maslow

    • D. 

      Curtis LeMay

  • 2. 
    What stage of organizational change means going where the hurt is—where people feel the pain of poor policies or systems?
    • A. 

      Changing

    • B. 

      Unfreezing

    • C. 

      Refreezing

    • D. 

      Freezing

  • 3. 
    What is organizational change?
    • A. 

      A change that occurs within an organization as a result of discipline, dedication, and commitment

    • B. 

      The process of making leaders more accountable for their actions and decisions

    • C. 

      Defined as the process of creating a paradigm shift within the organization to establish rigid boundaries and inflexible policies geared to complete the mission

    • D. 

      Organizational change is defined as the adoption of a new idea or behavior by an organization; establishing new norms.

  • 4. 
    What is the first thing to do in order to make a change?
    • A. 

      Coordinate all ideas related to a proposed change

    • B. 

      Gather all decision makers and come to a mutual agreement as to what needs to be changed

    • C. 

      Observe change in action and make adjustments

    • D. 

      Recognize the need for change

  • 5. 
    What is the unfreezing stage for change?
    • A. 

      Unfreezing is the process of identifying what areas need change

    • B. 

      Unfreezing is a theory that suggests people change only when needs are met

    • C. 

      Unfreezing is a deliberate management activity to prepare people for change

    • D. 

      Unfreezing involves making decisions at the highest level first

  • 6. 
    What is usually the first reaction to change?
    • A. 

      Acceptance

    • B. 

      Apathy

    • C. 

      Enthusiasm

    • D. 

      Resistance

  • 7. 
    What is Stage 2 of the change process?
    • A. 

      Changing

    • B. 

      Unfreezing

    • C. 

      Refreezing

    • D. 

      Freezing

  • 8. 
    What is Stage 3 of the changing process?
    • A. 

      Refreezing

    • B. 

      Freezing

    • C. 

      Changing

    • D. 

      Refreeszing