Lunch & Learn(Jive Fusion)
5 Questions
| Total Attempts: 67
Questions and Answers
- 1.What credentials do you use to log into Jive Fusion?
- A.
Your Jive ID and password
- B.
Your Jive Google email address
- C.
Your Jive Paylocity login
- D.
Jive's Customer Care username and login
- 2.What are the different sections located in Jive Fusion
- A.
New Tickets, Tickets, Tasks, PBXs, Company, Contacts
- B.
New Tasks, Tickets, PBXs, Customers, Contacts, Create
- C.
Fusion, Numbers, Tasks, Tickets, PBXs, Customers, Contacts
- D.
Tickets, Tasks, PBXs, Customers, Contacts, Create
- 3.To access a ticket under the Tickets tab you would select which of the following?
- A.
Ticket
- B.
Customer Ticket
- C.
Ticket ID
- D.
Task ID
- 4.Where are the Tasks located in a ticket?
- A.
Ticket Data
- B.
Actions
- C.
Ticket History
- D.
Comments
- 5.True or False: You can search to see if a person is a Super Admin through both the Contacts and Customers tab.
- A.
True
- B.
False
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