Lunch & Learn(Jive Fusion)

5 Questions | Total Attempts: 67

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Lunch & Learn(Jive Fusion)

Questions and Answers
  • 1. 
    What credentials do you use to log into Jive Fusion?
    • A. 

      Your Jive ID and password

    • B. 

      Your Jive Google email address

    • C. 

      Your Jive Paylocity login

    • D. 

      Jive's Customer Care username and login

  • 2. 
    What are the different sections located in Jive Fusion
    • A. 

      New Tickets, Tickets, Tasks, PBXs, Company, Contacts

    • B. 

      New Tasks, Tickets, PBXs, Customers, Contacts, Create

    • C. 

      Fusion, Numbers, Tasks, Tickets, PBXs, Customers, Contacts

    • D. 

      Tickets, Tasks, PBXs, Customers, Contacts, Create

  • 3. 
    To access a ticket under the Tickets tab you would select which of the following?
    • A. 

      Ticket

    • B. 

      Customer Ticket

    • C. 

      Ticket ID

    • D. 

      Task ID

  • 4. 
    Where are the Tasks located in a ticket?
    • A. 

      Ticket Data

    • B. 

      Actions

    • C. 

      Ticket History

    • D. 

      Comments

  • 5. 
    True or False: You can search to see if a person is a Super Admin through both the Contacts and Customers tab.
    • A. 

      True

    • B. 

      False

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