Ds Training Quiz 2 (Bazooka Ncbt) V012013

28 Questions | Total Attempts: 920

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Ds Training Quiz 2 (Bazooka Ncbt) V012013 - Quiz

Questions and Answers
  • 1. 
     what three things do we ask the driver to confirm we have the correct load open?
    • A. 

      Driver Name

    • B. 

      Lane

    • C. 

      Carrier Name

    • D. 

      Location

    • E. 

      ETA to shipper/cons

    • F. 

      Cell phone number

  • 2. 
    Paperwork signed by the consignee and sent to Coyote to prove that the load was delivered is referred to as the:
    • A. 

      Bill of Lading (BOL)

    • B. 

      Proof of Delivery (POD)

    • C. 

      Comcheck

    • D. 

      Seal

  • 3. 
    When dispatching a blind load, the rep handling the call should make sure that the driver is aware that the load is blind and that the driver has his blind BOL.
    • A. 

      True

    • B. 

      False

  • 4. 
    What does a teal green load mean and what do you do about it? 
    • A. 

      Load is cancelled; transfer driver to carrier rep who booked the load.

    • B. 

      Load is on hold; check with the custy rep.

    • C. 

      This load has been sent to Coyote via EDI and is waiting for Coyote to accept it.

    • D. 

      Coyote is not commited to transporting this load.

  • 5. 
    What do we NOT give the driver during initial dispatch? 
    • A. 

      Expected weight and piece count

    • B. 

      PU#'s

    • C. 

      Delivery information

    • D. 

      Pick-up location

    • E. 

      Type of product they will be hauling

  • 6. 
    When would you make a driver tracking note private? (select all that apply) 
    • A. 

      When the driver is going to be late for the appointment.

    • B. 

      When the driver does not speak English.

    • C. 

      When the instance outside of normal tracking occurs ( Driver behavior, bodily harm, etc.)

    • D. 

      When the issue is service-related

    • E. 

      When money information is in the load.

  • 7. 
    What is the purpose of the Docs Tab in every load?
    • A. 

      To store doctor's notes

    • B. 

      For driver tracking notes

    • C. 

      To ensure the load delivers on time

    • D. 

      To house all documents pertaining to the load (BOL, POD, Rate confirmation, Appt confirmations, etc)

  • 8. 
    Please explain how you would handle a driver that is calling for dispatch but is not empty at the previous consignee.   
    • A. 

      Give the driver his pick-up information

    • B. 

      Tell the driver to get unloaded more quickly

    • C. 

      Dispatch the driver

    • D. 

      Thank the driver for calling and politely tell them to call back when they are completely empty.

  • 9. 
    Name one instance where we would not set a NCBT in a Driver Tracking note.   
    • A. 

      When the driver tells us to stop calling

    • B. 

      When the load has been delivered

    • C. 

      Over the weekend

    • D. 

      When the driver said he will call us

  • 10. 
    When calculating NCBT, we estimate that a driver goes ____ miles per hour. (only use numbers in answer)  
    • A. 

      50

    • B. 

      45

    • C. 

      65

    • D. 

      55

  • 11. 
    When calculating NCBT, we estimate that a driver travels ____ miles a day. (only use numbers in answer)  
    • A. 

      495

    • B. 

      600

    • C. 

      500

    • D. 

      350

  • 12. 
    It's 0600 in IL. What time is it in GA? (only use numbers in answer)   
    • A. 

      0700

    • B. 

      0500

    • C. 

      0300

    • D. 

      1900

  • 13. 
    It's 1135 in CA. What time is it in NC? (only use numbers in answer)   
    • A. 

      245

    • B. 

      0935

    • C. 

      1435

    • D. 

      1345

  • 14. 
    It's 1430 in GA. What time is it in NM? (only use numbers in answer)   
    • A. 

      1400

    • B. 

      1200

    • C. 

      1330

    • D. 

      1230

  • 15. 
    Explain what Saginaw is doing under the Bounces tab:
    • A. 

      Carrier was too early to pick-up the load.

    • B. 

      The driver is still unloading at his previous consignee and will likely not make his pick-up so we bounced the carrier to find someone who can make an on-time pick-up.

    • C. 

      Driver did not want to do the load

    • D. 

      Carrier found another load

  • 16. 
    It's 2330 in CA. What time is it in GA?   
    • A. 

      2030

    • B. 

      1430

    • C. 

      0230

    • D. 

      0330

  • 17. 
     Please select the answer that represents an appointment scheduling type:
    • A. 

      0900-0900

    • B. 

      0700-1700

    • C. 

      1200-1400

    • D. 

      0000-2359

  • 18. 
     Please select the answer that represents an notice scheduling type:
    • A. 

      0800-0800

    • B. 

      Facility hours are 0800-1700, window/range is 1200-1600

    • C. 

      1200-1900

    • D. 

      0900-1300

  • 19. 
     Please select the answer that represents an open scheduling type:
    • A. 

      0800-0830

    • B. 

      Facility hours are 0000-2359, Window 0800-1700

    • C. 

      1400-1400

    • D. 

      FCFS 0800-1700

  • 20. 
    Indicate if the following facilities are shippers or consignees:
    • A. 

      Shipper

    • B. 

      Consignee

  • 21. 
    Indicate if the following facilities are shippers or consignees:
    • A. 

      Shipper

    • B. 

      Consignee

  • 22. 
    Indicate if the following facilities are shippers or consignees:
    • A. 

      Shipper

    • B. 

      Consignee

  • 23. 
    Indicate if the following facilities are shippers or consignees:
    • A. 

      Shipper

    • B. 

      Consignee

  • 24. 
    Where would you enter in the search protocols  pu, del, ref, pu%, del%, or ref% to find a carrier's load number?
    • A. 
    • B. 
    • C. 
    • D. 
    • E. 
  • 25. 
    Select which option from the ribbon you would choose to open your team's tracking board.
    • A. 
    • B. 
    • C. 
    • D. 
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