Joining Giffgaff

25 Questions | Total Attempts: 6858

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Giffgaff Quizzes & Trivia

Before you start, please ensure that you've taken the Intro Quiz and Bronze quizzes. If you have not completed them then we won't be able to reward you for completing this one. Anyway, relax and have fun; it'll only take about 10 minutes and if you don't succeed the first time, just give it another go. There is no limit to the number of times that you take this quiz, and as they say; practice makes perfect. NOTE: Please ensure that you enter your details correctly. Your name will displayed on the certificate (as entered here) and your giffgaff member name will allow us to know who took the quiz. Good luck!


Questions and Answers
  • 1. 
    How long should you wait before contacting an agent if your goodybag hasn't activated since you paid for it?
    • A. 

      30 seconds

    • B. 

      30 minutes

    • C. 

      24 hours

    • D. 

      48 hours

  • 2. 
    Jim paid for his goodybag 25 minutes ago, but it isn't live on his account yet. What should he do?
    • A. 

      Contact an agent

    • B. 

      Sit tight and wait for it to come through

  • 3. 
    Jim paid for his goodybag 25 minutes ago, but it isn't live on his account yet. What should he do? Tick all that apply.
    • A. 

      Contact an agent

    • B. 

      Try buying his goodybag again

    • C. 

      Sit tight and wait for it to come through

    • D. 

      Check his My giffgaff account every 30 minutes or so

  • 4. 
    How long would you expect a member to have no service during their number transfer to giffgaff?
    • A. 

      9 hours

    • B. 

      24 hours

    • C. 

      "A few" hours

  • 5. 
    When do we process the largest number of number transfers into giffgaff each day? (Hint: Search the Knowledge Base)
    • A. 

      10 am

    • B. 

      11 am

    • C. 

      12 pm

    • D. 

      3 pm

  • 6. 
    By what time have we usually completed 90% of the number transfers into giffgaff each day? (Hint: Search the Knowledge Base)
    • A. 

      11 am

    • B. 

      1 pm

    • C. 

      3 pm

    • D. 

      9am

  • 7. 
    Claire is activating a SIM and has selected the £10 goodybag. She wants to set up the goodybag to automatically recur, what does she need to do?
    • A. 

      Nothing

    • B. 

      Tick the option to recur your goodybag

    • C. 

      Change the setting in her My giffgaff page to set it to recur

  • 8. 
    Sally was given a normal SIM by her friend, but since she has an iPhone 4S she needs a micro SIM. How should she go about getting a microSIM?
    • A. 

      Order a new SIM and perform a SIM swap

    • B. 

      Report her SIM as lost and have a replacement sent

    • C. 

      Just pop the middle part of the SIM out

    • D. 

      Cut it down herself to micro SIM size

    • E. 

      Take it to a phone shop and ask them to cut it down to micro SIM size

  • 9. 
    Is unlocking your phone illegal?
    • A. 

      Yes

    • B. 

      No

  • 10. 
    Will unlocking your phone affect your warranty?
    • A. 

      Yes

    • B. 

      No

    • C. 

      That depends

  • 11. 
    Which of these sites has the most ratings in the unlockapedia?
    • A. 

      Mobileunlocked.co.uk

    • B. 

      MobileUnlockCodes.co.uk

    • C. 

      Virgin Mobile

    • D. 

      Foneszone.co.uk

  • 12. 
    The member bigboy96 wants to change his member name because he's not so happy with it. How can he change his name?
    • A. 

      He can't, he'll have to make a new account or learn to love his current one

    • B. 

      Ask an educator

    • C. 

      Ask an agent

  • 13. 
    Britney is trying to transfer her number from Three to giffgaff, but needs to get her PAC code. What is the number that they to call them to get her PAC? This is in our Knowledge Base as well as on the Three site.
  • 14. 
    If you want a nano SIM what is different about ordering one compared with a normal SIM?
    • A. 

      Nothing, just tick the box for nano instead of a hybrid SIM

    • B. 

      You have to order one through nanogaff instead

    • C. 

      You have to cut a normal SIM down to nano SIM size.

  • 15. 
    Bernard42 wants to put a link on his facebook page that his friends can use to order SIMs from. What link should he use?
    • A. 

      Giffgaff.com/orders/affiliate/bernard42

    • B. 

      Giffgaff.com/orders/free-sim

    • C. 

      Giffgaff.com/orders/mgm/bernard42

    • D. 

      Giffgaff.com/orders/bernard42

  • 16. 
    Bernard42 wants to put a link on his facebook page that his friends can use to order SIMs from. What link should he use?
  • 17. 
    Bernard wants to order some SIMs that he can give out to a couple of his friends. How does he do this?
    • A. 

      Ask an agent

    • B. 

      Go the his "Spread giffgaff" page

    • C. 

      Ask an educator

  • 18. 
    If you tell the "Get giffgaffed" wizard that you don't have any signal what is the third thing that it advises you to do?
    • A. 

      Turn it on and off again

    • B. 

      Check that you are in an O2 coverage area.

    • C. 

      Visit the unlockapedia

  • 19. 
    What is the second tip in the Get The Most From giffgaff section of the Get giffgaffed wizard?
    • A. 

      Transferring their old number

    • B. 

      Changing voicemail options

    • C. 

      Learning how to get support

    • D. 

      Installing internet settings

  • 20. 
    When activating, if you are told that your activation code is invalid what is the most likely cause?
    • A. 

      You have misspelled the code

    • B. 

      Your SIM hasn't been provisioned yet so it cannot be activated

    • C. 

      The SIM has been activated by someone else

  • 21. 
    Is it possible to change your giffgaff member name?
    • A. 

      Yes

    • B. 

      No

  • 22. 
    How quickly does a mobile network have to provide you with your PAC code if your request it?
    • A. 

      2 hours

    • B. 

      24 hours

    • C. 

      30 minutes

    • D. 

      12 hours

  • 23. 
    In order to bring your old number onto giffgaff what do you need? Tick all that apply.
    • A. 

      An active SIM

    • B. 

      An active goodybag

    • C. 

      A PAC code from your old provider

    • D. 

      At least £3 credit

  • 24. 
    Arnold has £7 credit on his giffgaff account. He is about to transfer his number from O2 to giffgaff. How much credit will he have afterwards?
  • 25. 
    Is unlocking a phone safe?
    • A. 

      Yep

    • B. 

      No