A+it_technichian
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this quiz is based on the A+ IT Technician
- 1.A user contacts you saying that she is having problems accessing a file. She tells you that she was working on the file yesterday, deleted it by mistake, and wants to recover the file. She has experienced this issue before and was provided with steps to recover the file. However, since then she has misplaced the steps, does not remember how to do it, and is a little frustrated. What should you do in this case? Choose the best option(s) from those listed below.
- A.
Tell the user that you are not familiar with the recovery process.
- B.
Ask the user if she knows where she placed the steps to recover the file.
- C.
Tell the user that you can recover the file and will provide the steps for future reference.
- D.
Provide the user with a document that includes the steps.
- 2.
- A.
Parallel ATA
- B.
Serial ATA
- C.
SCSI
- D.
External USB
- 3.
- A.
AT
- B.
ATX
- C.
MicroATX
- D.
SATA
- 4.
- A.
Obtain a serial cable for the camera.
- B.
Replace the computer with one that has a USB 2.0 port.
- C.
Connect the camera to your computer and save the pictures to a shared folder.
- D.
Install a USB 2.0 adapter card in the computer.
- 5.
- A.
Upgrade the system's Basic Input Output System (BIOS) to allow for more memory to be shared with the on-board video.
- B.
Increase the size of the systems pagefile by 32 MB.
- C.
Install a video adapter card in an available Peripheral Component Interconnect Express (PCIe) or Accelerated Graphics Port (AGP) slot.
- D.
Replace the system's motherboard with one that supports 64 MB of shared RAM for video.
- 6.
- A.
Verify that the power supply is plugged in.
- B.
Verify that the power supply is turned on.
- C.
Verify that the power supply is supplying adequate power to the system.
- D.
Verify that the power button is plugged into the correct pins on the motherboard.
- 7.
- A.
The new CPU needs to be the same speed as the old one.
- B.
The new CPU needs to be faster than the old one.
- C.
The new CPU needs to be compatible with the computer's operating system.
- D.
The new CPU needs to be compatible with the motherboard.
- 8.
- A.
You accidentally unplugged your system drive when installing the sound card.
- B.
The sound card is improperly seated.
- C.
The wrong drivers for the sound card are installed.
- D.
The system's power supply is faulty.
- 9.
- A.
Replace the monitor.
- B.
Replace the video card.
- C.
Check the monitor's power and video cables.
- D.
Reinstall the operating system.
- 10.
- A.
Test the FDD's power connector for proper voltage.
- B.
Replace the FDD with a known working one.
- C.
Enable the FDD in the basic input/output system (BIOS).
- D.
Correctly install the FDD's data cable.
- 11.
- A.
3.3 mm
- B.
10.5 mm
- C.
5.0 mm
- D.
9.0 mm
- 12.
- A.
Replace the current battery with a new Nickel-Metal Hydride (NiMH) battery.
- B.
Replace the current battery with a new Nickel Cadmium (NiCad) battery.
- C.
Replace the current battery with a new Lithium Ion (Li-Ion) battery.
- D.
Configure Advanced Power Management (APM) to save battery power.
- 13.
- A.
Replace the hard drive with a new one and reinstall the operating system.
- B.
Install the correct keyboard driver.
- C.
Install the correct version of the operating system.
- D.
Replace the keyboard.
- 14.
- A.
DNS
- B.
Exchange
- C.
ISA
- D.
FTP
- 15.
- A.
TRACERT
- B.
WINIPCFG
- C.
IPCONFIG
- D.
PING
- 16.
- A.
Configure the Alternate Configuration tab to use the automatic settings for the main office.
- B.
Create another network at the remote office that uses automatic network configurations.
- C.
Install a second network adapter in the laptop and configure it with the information for the static network.
- D.
Configure the Alternate Configuration tab to use the static network settings for the remote office.
- 17.
- A.
Use the PING command.
- B.
Use the TRACERT command.
- C.
Use the NETSTAT command.
- D.
Use the NBSTAT command.
- 18.
- A.
Reinstall the application using an Administrator account.
- B.
Configure the firewall to allow the application's traffic.
- C.
Configure the router to accept the application's traffic.
- D.
Configure the application to use the correct port.
- 19.With which operating systems can you use the CMD.EXE command to access the Command Prompt Window? Choose the best option(s) from those listed below.
- A.
Windows XP
- B.
Windows 98
- C.
Windows 95
- D.
Windows 2000
- 20.
- A.
Primary
- B.
Extended
- C.
Active
- D.
Bootable
- 21.
- A.
Select the "Automatically fix file system errors" box in the Check Disk window.
- B.
Use CHKDSK.EXE /F to fix the errors.
- C.
Nothing, Check Disk only reports errors.
- D.
Use Disk Defragmenter to repair the file system errors.
- 22.
- A.
When you suspect a virus has infected a program you just installed
- B.
When you need to remove a newly installed driver that is causing problems with your system
- C.
When you need to undo changes to your system's registry
- D.
When you need to remove files that were left behind from removing a program from your computer
- 23.
- A.
Check Disk
- B.
Disk Defragmenter
- C.
Disk Cleanup
- D.
Backup
- 24.You are the Network Administrator for your company. You need to check the status of several services. How can you access the services snap-in? Choose the best option(s) from those listed below.
- A.
Right-click My Computer | Advanced Tab
- B.
Start | Run | MMC | File | Add Snap-in to console
- C.
Right-click My Computer | Manage | Management Console opens | Expand Services and Applications | Services
- D.
Start | Programs | Administrative Tools | Services
- 25.
- A.
Press F8 during the boot process
- B.
Press Esc during boot process
- C.
Safe Mode with Networking
- D.
Enable XGA Mode
- 26.
- A.
SIGVERIF.EXE
- B.
DRIVERQUERY.EXE
- C.
SFC.EXE
- D.
DXDIAG.EXE
- 27.
- A.
Sunday and Thursday's tapes
- B.
Sunday, Monday, Tuesday, Wednesday and Thursday's tapes
- C.
Sunday, Monday, Tuesday and Wednesday's tapes
- D.
Sunday, Monday, Tuesday, Wednesday, Thursday and Friday's tapes
- 28.
- A.
An impact printer
- B.
A laser printer
- C.
An inkjet printer
- D.
There is not a printer that can do this
- 29.You are the Network Administrator of your company. You are required to set up a printer using wireless technology. What would be a valid connection type for wireless? Choose the best option(s) from those listed below.
- A.
RCA
- B.
Infrared
- C.
Parallel
- D.
Bluetooth
- 30.
- A.
On the print server, you must give the user the necessary permissions to use the second floor printer.
- B.
Open Printers and Faxes, right-click the second floor printer, and select Set as Default Printer.
- C.
You cannot configure this; the user will have to use the first floor printer.
- D.
Reinstall the drivers for the second floor printer.
- 31.
- A.
Have each user download the appropriate drivers from the manufacturer's web site.
- B.
Ensure that each user has a copy of the installation CD when they try to install the printer.
- C.
Ensure that all of the drivers are available on the print server.
- D.
You should download the drivers for each operating system, ensure they are the correct drivers, and give each user a disk with the appropriate drivers for their operating system.
- 32.
- A.
As the user moves to different areas, you should delete and add printers to the PriAs the user moves to different areas, you should delete and add printers to the Printers and Faxes window.nters and Faxes window.
- B.
You should show the user how to add and delete printers in the Printers and Faxes window.
- C.
As the user moves to different areas have users in that area delete and add printers for the user to the Printers and Faxes window.
- D.
Ignore the company policy and add all of the printers for the user in his profile.
- 33.
- A.
If you clean the printer without using the kit supplied by the manufacturer, you could void the warranty.
- B.
The kit contains all of the necessary supplies, and detailed instructions for the printer.
- C.
You could save the money and clean it yourself, as no special tools or cleaners are required to do this.
- D.
You do not need the kit as no preventive maintenance is required.
- 34.
- A.
Auditing must be enabled in the Local Security Policy.
- B.
Auditing must be enabled in the properties of the folder.
- C.
Simple File Sharing must be enabled to set up auditing for the folder.
- D.
You can access the security log with an account that is not a member of the Administrators group by default.
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