Is Your Travel Broker Business The Best IT Can Be?

8 Questions | Total Attempts: 58

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Travel Quizzes & Trivia

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Questions and Answers
  • 1. 
    Working as a travel broker, I get to keep...
    • A. 

      Less than 80% of the sales commission I generate.

    • B. 

      80%-90% of the sales commission I generate.

    • C. 

      100% of the sales commission I generate.

  • 2. 
    The travel products/suppliers I can use are...
    • A. 

      Supposed to be set preferreds, but I don't make much more on them so I tend to use what's best for my client and easiest for me.

    • B. 

      Mostly my group's preferred suppliers because I make WAY more commission on them. Although I can use whoever I like.

    • C. 

      Limited to those set by my broker group.

  • 3. 
    I contact my customers...
    • A. 

      At least fortnightly using my personalised email newsletter which is produced for me and includes the latest deals and travel information. I often add a personal note as well, and everything clicks through to my personal website.

    • B. 

      Now and again by post or email with a brochure and a comp slip if there's something they're waiting on or interested in.

    • C. 

      When they contact me for travel.

  • 4. 
    My website....
    • A. 

      Has my own web address, is updated daily with product on my behalf, and acts as my "virtual" shop-front" driving new enquiry all the time. My email newsletter links to my website too, and I can add any content or pages I want to at any time.

    • B. 

      What website? I don't have one.

    • C. 

      Is a page (or two) on my broker group's website. I don't think anyone really uses it.

  • 5. 
    When I need help or when I'm away, my back-up....
    • A. 

      Is non-existent, which is why it's almost impossible for me to get away for more than a few days at a time.

    • B. 

      Is my broker support office or another broker in my network. It works OK but it's not very consistent and they don't always understand my needs (or my customers').

    • C. 

      Is my host store. The team there really understand my business and my clients and they act as an extension of my business.

  • 6. 
    The broker group I belong to treats me like...
    • A. 

      A broker.

    • B. 

      A respected, professional business person running my own travel business and an important contributor to the team.

    • C. 

      One of many in their group. They don't really know me very well or understand my individual needs.

  • 7. 
    Marketing the latest travel deals to my local market is... 
    • A. 

      Infrequent because it's time-consuming putting it all together myself. Although I do think it's important and necessary.

    • B. 

      Non-existent. I don't have the time or the money.

    • C. 

      Easy because I get a current campaign every few weeks with pre-completed product ads and all I have to do is add my contact details and send it on to the local paper or community newsletter.

  • 8. 
    My "brand" is...
    • A. 

      My broker group brand I guess.

    • B. 

      Not important.

    • C. 

      Me! All of my stationery, marketing, communication and collateral have my name as my brand identity, which is really important to me because it's me who my customers know and trust.

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