1.
What Does VoIP stand for?
Correct Answer
B. Voice over Internet Protocal
Explanation
VoIP stands for Voice over Internet Protocol. It is a technology that enables the transmission of voice and multimedia content over the internet. Instead of using traditional telephone lines, VoIP converts voice signals into digital data packets and transmits them over IP networks. This allows for more cost-effective and efficient communication, as well as the integration of various communication services.
2.
What is NOT required to use Morningtons VoIP?
Correct Answer
C. A Mornington Internet Account
Explanation
To use Morningtons VoIP, a Mornington Internet Account is not required. This implies that users can utilize Morningtons VoIP service without having an account with Mornington Internet. However, the other two options, namely having a speed over 512 kbps and an iad, are necessary requirements for using Morningtons VoIP.
3.
Which Towns are eligible for Mornington's VoIP service?(Check all that apply)
Correct Answer(s)
A. Stratford
D. Listowel
E. Atwood
Explanation
The towns that are eligible for Mornington's VoIP service are Stratford, Listowel, and Atwood.
4.
What is the Difference (other than price) between Morningtons Basic and Unlimited VoIP services?
Correct Answer
C. With Unlimited, you get unlimited Long Distance in North America
Explanation
The main difference between Morningtons Basic and Unlimited VoIP services, other than the price, is that with the Unlimited service, you get unlimited long distance calling within North America. This means that you can make calls to any location within North America without incurring any additional charges, whereas with the Basic service, there may be limitations or additional charges for long distance calls.
5.
What Calling Features come with ANY VoIP account?(Check all that apply)
Correct Answer(s)
A. Voice Mail
C. Call Waiting
E. Call Display
Explanation
The calling features that come with ANY VoIP account are Voice Mail, Call Waiting, and Call Display. These features allow users to receive and manage voice messages, be notified of incoming calls while on a call, and see the caller's information such as name and number. Distinctive Ring and Call Forward are not mentioned as options, so they are not included as calling features that come with ANY VoIP account.
6.
What is a Soft Phone?(FYI - Softphone is still not available)
Correct Answer
B. Soft Phone is a type of software used to use VoIP on your computer
Explanation
A Soft Phone is a type of software used to use VoIP on your computer. It allows users to make phone calls over the internet using their computer instead of a traditional telephone. This software typically offers features such as call recording, call forwarding, and conference calling. Users can also access their contacts, voicemail, and other phone features through the softphone interface. It provides a convenient and cost-effective solution for individuals and businesses to communicate using Voice over Internet Protocol technology.
7.
If a customer has a VoIP Basic Account with a Stratford number, brings his/her iad to Vancover for the olympics and calls Andrew Mustard's home line (in Stratford).Is this person charged long distance for this call?
Correct Answer
B. No
Explanation
No, the person is not charged long distance for this call. This is because the customer has a VoIP Basic Account with a Stratford number, and they are calling Andrew Mustard's home line, which is also in Stratford. Since both numbers are in the same location, there is no long-distance charge for the call.
8.
If a customer has a VoIP Basic Account with a Stratford number, brings his/her iad to Vancover for the olympics and calls a Vancover pizza place?Is this person charged long distance for this call?
Correct Answer
A. Yes
Explanation
Yes, the person is charged long distance for this call. This is because the customer has a VoIP Basic Account with a Stratford number, which means that their account is tied to the Stratford area. When they make a call to a Vancouver pizza place while in Vancouver, it is considered a long-distance call since it is outside of their designated area. Therefore, they will be charged long-distance fees for this call.
9.
If a customer has a VoIP Unlimited Account with a Stratford number, brings his/her iad to Vancover for the olympics and calls someone in P.E.I?Is this person charged long distance?
Correct Answer
B. No
Explanation
No, the person is not charged long distance. This is because the customer has a VoIP Unlimited Account, which allows for unlimited calling. Therefore, regardless of their location or the location of the person they are calling, there are no additional charges for long distance calls.
10.
If a customer has a VoIP Unlimited Account with a Stratford number, brings his/her iad to Vancover for the olympics and calls Australia.Is this person charged long distance?
Correct Answer
A. Yes
Explanation
Yes, the person would be charged long distance. This is because the person has a VoIP Unlimited Account with a Stratford number, which suggests that the person is located in Stratford. When the person brings their iad to Vancouver and calls Australia, it is considered an international call and therefore qualifies as long distance.
11.
If a customer has a VoIP Account from Stratford, and is going to the olympics for a month and want to bring the VoIP line with them.... what should they do?
Correct Answer
C. Update the E911 data base on Morningtons website with the address they will be staying.
Explanation
When a customer with a VoIP account from Stratford goes to the Olympics and wants to bring the VoIP line with them, they should update the E911 database on Mornington's website with the address they will be staying at. This is necessary to ensure that emergency services can accurately locate the customer in case of any emergency calls made from their VoIP line. Simply using an internet connection anywhere will not address the need for accurate emergency services response.