Seek to create a friendship with the patient; an positive relationship will create an easier workplace
Remain unattached and reply on the approptiate protocall procedures.
Give them a dose of their own medicine. Meet their intimidation without apprehension and refuse to take any of their crap.
Become distressed and uncomfortable. The incident will bother you for the rest of the day
Use this friendship to press your friends case.
Give your friend (the boss) a warning that their behaviour isn't appropriate given their pofessional duties.
Decide you who believe is at fault and tell them to stop being ridiculous.
Believe it isn't your place to get invloved with trouble between two of your friends.
Your ability to get your work done despite its difficulty
Your straight-forward manner
Your passion and determination
Your loving and warm nature
Make it known you are unhappy and makes plans to correct it.
Draw the mistake to the attention of others
Go to the source of the problem and use everything at your dispense to change the problem