How Audits Work

6 Questions

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Work Quizzes & Trivia

This quiz will teach you how audits work


Questions and Answers
  • 1. 
    A green audit means your message to your clients 'needs improvement'
    • A. 

      True

    • B. 

      False

  • 2. 
    A yellow 'needs improvement' means your answer to your client was lacking information and did not provide complete and clear guidance of how something works.
    • A. 

      True

    • B. 

      False

  • 3. 
    The yellow audits are given to make you feel bad because you are not doing a good job.
    • A. 

      True

    • B. 

      False

  • 4. 
    The purpose of the audit system is to insure quality answers are always given to clients.  
    • A. 

      True

    • B. 

      False

  • 5. 
    Not answering within 24 hours will get you a yellow 'needs improvement' in an audit
    • A. 

      True

    • B. 

      False

  • 6. 
    There is no way to make sure you have not missed a client message.
    • A. 

      True

    • B. 

      False