1.
If you must “walk” a guest, the guest ________ sue for breach of contract if the alternative accommodation is comparable.
2.
If the hotel thinks that the room will be used for illegal purposes, such as gambling or prostitution, they could use the absence of __________ to deny accommodation.
3.
Under the following circumstances a hotel refuse service:·
__________ of not paying·
refusing to abide by _________ ________
· ____________________ the peace· ________________ or __________ purposes
4.
________ ________ is when two or more
suppliers conspire to set prices.
5.
Innkeeper ____ discuss with another innkeeper the rates that he or she would like to charge next season. Competitors may share information provided they are not price fixing.
6.
The purpose of _________ ________ is to set minimum
behaviour standards to govern conduct that is not already the subject of laws
and codes. The rules should be clear,
posted, and must not be discriminatory.
7.
Can an innkeeper keep specific rooms for a specific visible
minority? ___.
8.
An innkeeper may move a guest to another room
using the following reasons:·
providing a _________ ________
for an incoming group·
if the guest is alone on a floor, asking him
or her to move to streamline _____________ ________
.
9.
Innkeepers can evict a
guest from the hotel in the following 7 conditions: · __________________ at the end of stay·
____ -____________
·
persons of ___-_________·
_____________ conduct·
_______________ the peace·
carrying a ______________ _____________·
breaking ____________ ________
10.
Can an innkeeper demand payment at the time of registration? ____.
11.
____________ is when a person, knowingly with
intent to defraud, writes a cheque on a bank account with insufficient funds.
12.
In some cases, putting a ______ on the luggage of a
non-paying guest is the only way that some payment or value will be received
for services rendered. Generally, however, the goods have little _______ ________
13.
The innkeeper cannot refuse accommodation to a ___________
guest when there are rooms ___________, i.e., not otherwise reserved or
out of service for repairs or renovations.
14.
Does the innkeeper need to tell the guest why they are being
evicted? ____.
15.
The rules regarding liened/abandoned property:·
Hotel must hold the property for a period of
time (__ to __ months). ·
Then the innkeeper must ___________ the
sale (usually by auction) in the local newspaper at least a _______before
the auction. ·
The ad must contain: the _______ of the guest,
the _________t of indebtedness, a __________ of the property to be
sold, the _______, time and place of the sale, and the name of the ____________. ·
The proceeds of the sale will then be applied
to the ______.
16.
An innkeeper can refuse all pets with the exception of ___________ -____
______.
17.
The
innkeeper must be ready to receive travelers at any hour of the day or night
because __________ __________
is a human necessity.
18.
All
persons who frequent a hotel are not owed the same degree of care. Guests are
owed a ________ degree of care than all others who visit a hotel. However, non guests are still owed reasonable
care. Even trespassers have rights.
19.
Under
common law, innkeepers have a duty to protect the guests from ____________,
__________ __________, _______,
and even from ____________.
20.
According
to the BC Hotel Keeper’s Act, notice of statutory provisions limiting liability
must be posted in the ____, __________ __________
and in every ________ ________
. It is also a good idea, but not legally required to post them in
the hotel’s ____________.
21.
Under the
following circumstances a hotel is only entitled to enter a guest’s room:
·
by _____________ of the guest.
·
to perform normal ______________.
·
to perform required ____________.
·
to ________ the guest to another room.
·
in case of ______________
·
to ____________ the innkeeper-guest relationship
(because of the guests inability or refusal to pay)
22.
Only in the presence of a __________ _________
does the hotel have the right to open a guest’s door for the police.
23.
Would the
hotel be liable if the guest suffered as a result of the hotel being slow in
delivering a fax? ____, the innkeeper has an obligation to deliver any
messages, mail or packages promptly to the guest.
24.
The _________
owns lost property.
25.
The _______ __________
owns abandoned property.