Hda 0309: Helpdesk Skill Assessment
6 Questions
| Total Attempts: 67
Quick skill assessment to determine your knowledge of basic PC troubleshooting skills. Take your time and answer the questions to the best of your ability.
Questions and Answers
- 1.What are Windows user profiles? What data is contained within?
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- 2.How do you find a computer’s IP address? (list 2)
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- 3.What is evidence that a computer may be infected with a virus?
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- 4.What is Active Directory? What is it used for?
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- 5.Command line command to connect to a server over https?
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- 6.If a customer can't connect to the internet, what are some basic questions you would ask to determine your support approach?
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