Dollars on the Net
Average Daily Revenue
Average Daily Rate
Average Daily Recievables
All Day Rate
Your Corporate Office
Guest without reservation
Hello Sir/Mam, How are you doing? How May I help You!
Hi there, are you checking in?
Yes Sir/Mam, How can I help you?
What do you want?
Confirm the room type and the number of nights they will be staying.
Make a comment about their city, state they are from.
Inform the guests about our amenities.
Let the guest know You have found their reservation, and you will just need to see the guests credit card.
Thank you for calling Comfort Inn & Suties, this is Joe, how may I help you?
Thank You for calling Comfort Inn
Hello this is Comfort Inn, Joe speaking, How May I help you?
Thank you for calling Choice Hotels Muncie, this Joe, How May I Help You?
How was your stay?
Did you like our hotel?
So you're finally going home huh?
Did you enjoy your stay?
How was your stay? Is there anything we could have done to make it more enjoyable?
To help better understand our competition
An extra thing to keep us busy
To see whos the busiest
To see whos working the shift
To see whos charging the most