Ouiz: Importance Of Effective Business Communication!
- 1.Communication is very important in business because:
- A.
Businesses must communicate their goals effectively in order to succeed
- B.
Businesses need to be able to contact suppliers
- C.
Customers need to be told of promotions
- D.
Business want to persuade others to help meet objectives
- E.
All of the above
- 2.Business mission, values and vision can be communicated by:
- A.
Captured in slogans
- B.
Company websites
- C.
Yard sales
- D.
Framed statements on display
- E.
Lies, gossip
- 3.Goals are:
- A.
Rules for worksafety
- B.
Statements the workers must follow each morning to keep profit up.
- C.
Rules for future employees only
- D.
Statements of direction that spell out how the vision will be achieved
- E.
Vision brainstormed ideas to be later turned into policy
- 4.Choose all examples of information that needs to be communicated in a business:
- A.
Business mission statement
- B.
Company values
- C.
Facebook profiles
- D.
Annual reports
- 5.An annual report is an example of:
- A.
Visual communication
- B.
Wriiten communication
- C.
Oral communication
- 6.The purpose of business communication includes motivation and problem solving.
- A.
True
- B.
False
- 7.Managers must be able to communicate with at least 10 different groups of people!
- A.
True
- B.
False
- 8.A form of visual notaking is called active..
- 9.When a boss needs specific, factual answers,he or she runs an...
- 10.Live communication between number of people located in different places using a telephone link-up is called a ...
- 11.Success of communication can be affected by:
- A.
Age
- B.
Level of education
- C.
Gender
- D.
Occupation
- E.
All of the above
- 12.In Australia, it is illegal to:
- A.
Allow people over 50 to work when youngerpeople could go the work.
- B.
Give uneducated people high level jobs
- C.
Descriminate on the basis or race, colour, nationality, decent, ethic or ethno-religious background.
- D.
Give women job traditionally male
- 13.The statement which shows where the company wishes to be in the future is called the ....... statement.
- 14.The marketing function responds to the needs of the stakholders to make company decisions.
- A.
True
- B.
False
- 15.In addition to advertising and selling, marketing:____________ customer needs,
- 16.Marketing also includes:packaging the _____________
- 17.Marketing also includes:setting the _________ for the product
- 18.And finally, Marketing includes:_________________________ products to the customers
- 19.The marketing mix includes:
- A.
Product
- B.
Price
- C.
Perfection
- D.
Place
- E.
Promotion
- 20.Factors affecting marketing decisionsare the operating environment and the __________ environment.
- 21.Concentrated market segmentation is called ___________ marketing
- 22.The 80/20 effect states:
- A.
20 percent of sales are made 80 percent of the time.
- B.
20 percent of people like 80 percent of the products
- C.
20 percent of sales bought by 80 percent of people
- D.
20 percent of people buy 80 percent of sales
- E.
80 percent of all products are sold in 20 days
- 23.The analysis of lifestyles is part of:
- A.
Demographoc dimensions
- B.
Geographic dimensions
- C.
Behavioral dimensions
- 24.The frequency of product purchase is studied in the _______________ dimension.
- 25.The top layer of Maslow's Hierachy of needs is called self-__________________
Questions: 10 | Attempts: 4349 | Last updated: Jan 27, 2021
-
Sample QuestionWe ......................... a lot of business in China.
Questions: 31 | Attempts: 1805 | Last updated: Sep 29, 2020
-
Sample QuestionWhich of the following statements about the global economy is most accurate?
Questions: 30 | Attempts: 31695 | Last updated: Jun 15, 2021
-
Sample QuestionWhich of the following is NOT a characteristic of professionalism:
Back to top