Ouiz: Importance Of Effective Business Communication!

26 Questions | Total Attempts: 41

SettingsSettingsSettings
Please wait...
Business Communication Quizzes & Trivia

Questions and Answers
  • 1. 
    Communication is very important in business because:
    • A. 

      Businesses must communicate their goals effectively in order to succeed

    • B. 

      Businesses need to be able to contact suppliers

    • C. 

      Customers need to be told of promotions

    • D. 

      Business want to persuade others to help meet objectives

    • E. 

      All of the above

  • 2. 
    Business mission, values and vision can be communicated by:
    • A. 

      Captured in slogans

    • B. 

      Company websites

    • C. 

      Yard sales

    • D. 

      Framed statements on display

    • E. 

      Lies, gossip

  • 3. 
    Goals are:
    • A. 

      Rules for worksafety

    • B. 

      Statements the workers must follow each morning to keep profit up.

    • C. 

      Rules for future employees only

    • D. 

      Statements of direction that spell out how the vision will be achieved

    • E. 

      Vision brainstormed ideas to be later turned into policy

  • 4. 
    Choose all examples of information that needs to be communicated in a business:
    • A. 

      Business mission statement

    • B. 

      Company values

    • C. 

      Facebook profiles

    • D. 

      Annual reports

  • 5. 
    An annual report is an example of:
    • A. 

      Visual communication

    • B. 

      Wriiten communication

    • C. 

      Oral communication

  • 6. 
    The purpose of business communication includes motivation and problem solving.
    • A. 

      True

    • B. 

      False

  • 7. 
    Managers must be able to communicate with at least 10 different groups of people!
    • A. 

      True

    • B. 

      False

  • 8. 
    A form of visual notaking is called active..
  • 9. 
    When a boss needs specific, factual answers,he or she runs an...
  • 10. 
    Live  communication between number of people located in different places using a telephone link-up is called a ...
  • 11. 
    Success of communication can be affected by:
    • A. 

      Age

    • B. 

      Level of education

    • C. 

      Gender

    • D. 

      Occupation

    • E. 

      All of the above

  • 12. 
    In Australia, it is illegal to:
    • A. 

      Allow people over 50 to work when youngerpeople could go the work.

    • B. 

      Give uneducated people high level jobs

    • C. 

      Descriminate on the basis or race, colour, nationality, decent, ethic or ethno-religious background.

    • D. 

      Give women job traditionally male

  • 13. 
    The statement which shows where the company wishes to be in the future is called the ....... statement.
  • 14. 
    The marketing function responds to the needs of the stakholders to make company decisions.
    • A. 

      True

    • B. 

      False

  • 15. 
    In addition to advertising and selling, marketing:____________ customer needs,
  • 16. 
    Marketing also includes:packaging the _____________
  • 17. 
    Marketing also includes:setting the _________ for the product
  • 18. 
    And finally, Marketing includes:_________________________ products to the customers
  • 19. 
    The marketing mix includes:
    • A. 

      Product

    • B. 

      Price

    • C. 

      Perfection

    • D. 

      Place

    • E. 

      Promotion

  • 20. 
    Factors affecting marketing decisionsare the operating environment and the __________ environment.
  • 21. 
    Concentrated market segmentation is called ___________ marketing
  • 22. 
    The 80/20 effect states:
    • A. 

      20 percent of sales are made 80 percent of the time.

    • B. 

      20 percent of people like 80 percent of the products

    • C. 

      20 percent of sales bought by 80 percent of people

    • D. 

      20 percent of people buy 80 percent of sales

    • E. 

      80 percent of all products are sold in 20 days

  • 23. 
    The analysis of lifestyles is part of:
    • A. 

      Demographoc dimensions

    • B. 

      Geographic dimensions

    • C. 

      Behavioral dimensions

  • 24. 
    The frequency of product purchase is studied in the _______________ dimension.
  • 25. 
    The top layer of Maslow's Hierachy of needs is called self-__________________
Back to Top Back to top