This quiz is to ensure that you have read and were able to comprehend the training module and the information presented to you. A grade of 80% or higher is considered passing.
Glancing towards cameras.
Keeping an eye on employee locations.
Pacing.
All of the above.
True
False
Threaten to call police.
Tell them to leave the store.
Ask if they are ready to check out at register.
You don't, you ignore them.
They are all the same race.
They avoid you.
They start conversation.
They all wear loose clothing.
IDENTIFY
AWARENESS
HANDLE
APPROACH
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