In the initial greeting
In the message taking scenario
Nowhere. I’m not able to help anyone
Tell them honestly & thank them for their business and hang up
Give whatever information I can, right or wrong. Wrong information is better than no information
Get help immediately and advise the person help is on the way.
Not bother coming into work.
Leave my troubles at the doorstep like the song says.
Tell all my co-workers my troubles to get it off my back
A bad breath refresher.
Downright rude and obnoxious. Fugetaboutit!
Keep my ego in check.
Remind me to smile BEFORE I pick up the phone
Give me bad luck if it breaks
Everyone needs a refresher
I need a lot of help
I never learned any.
Be nice to others who come into my office
The customer is giving me a stomachache
Treating my co-workers as customers
Leave my phone number twice and slowly.
Leave a good clean joke to keep them smiling.
Not leave a message…just call back till I reach them.
It’s fun to handle those kinds of calls.
At least we get a second chance to make it right
I finally get to yell back
Show I’m interested in helping.
Be considered being too nosy.