Frontier -products Week 7 Quiz

9 Questions | Total Attempts: 33

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Customer Quizzes & Trivia

Questions and Answers
  • 1. 
    With Frontier, how much is the shipping and handling on a Modem/Router? 
    • A. 

      $9.99

    • B. 

      Free

    • C. 

      $6.99

    • D. 

      None of the above

  • 2. 
    [True or False] With Frontier, You can upgrade the customer in the Andana tool?
    • A. 

      True

    • B. 

      False

  • 3. 
    [True or False] With Frontier, You need to call TPI for a move order?
    • A. 

      True

    • B. 

      False

  • 4. 
    [True or False] With Frontier, You can port the customers phone number in the Andana tool?
    • A. 

      True

    • B. 

      False

  • 5. 
    With Frontier FiOS TV & Internet, there is Free Installation and Free Activation? 
    • A. 

      True

    • B. 

      False

  • 6. 
    With Frontier FiOS, we as agents set the customer up with their TV equipment and premium channels? 
    • A. 

      True

    • B. 

      False

  • 7. 
    Does Frontier phone and internet have a CONTRACT?
    • A. 

      True

    • B. 

      False

  • 8. 
    Which company bundles with Frontier DSL?
    • A. 

      DirecTV

    • B. 

      Dish

    • C. 

      Verizon

    • D. 

      Cablevision

  • 9. 
    When do we not bundle with Dish? 
    • A. 

      Never

    • B. 

      When they already have DISH Network

    • C. 

      When Fios is available

    • D. 

      All the time

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