If you purchased the lead, yes
Yes, but you must separate the solicitations; 1 for lending, 1 for debt settlement
No. But you can sell the customer information to a debt settlement company
Sign the agreement and you're good to go
Have them sign your agreement, then you're good to go
First they must be reviewed or audited, then maybe you're good to go based on the results
Never do business with a friend's vendor
Maybe you have a better incentive program
To make sure reps are compensated well when working on your account
To determine if the incentive plan is negatively impacted when complaints are received
So they can add it to their audit file
You're doing a great job!
Owners and senior managers must be actively involved in compliance, training, and updated regularly.
Also inform them of BBB and State Regulator complaints
You must be a certified compliance professional as well.
Procedures in support of each policy must be developed and audited
If a law firm developed you're fine
As long as you're in compliance with the policies, you're good
Yes. As a lender or 1st party call center you are not subject to FDCPA regulations
No, you are also responsible for compliance with UDAAP as it relates to FDCPA
Yes. As long as you are compliant with TCPA
No. You are responsible for compliance with all aspects of FDCPA