First I Always Bathe
Friend in a Box
Friend in a Basket
Frankly I am Better
The phone companion; the business name; the caller
The caller; the phone companion; the business name
The business name; the phone companion; the caller
The business name; the caller; the phone companion
You cannot give out the caller's personal information.
You can refer to the FIAB Coordinator if you need help.
You can meet your caller outside of sessions (in-person).
Do not give out your personal information.
Sup. I have 5 more appointments today, so it's time to talk now.
Hey, can we talk?
Didn't you call earlier? You ready to talk?
Hi! This is (insert name), I'm your personal FIAB! Are you ready for your sitting?
"Well, are you mean to them?"
"Don't you have friends to talk to?"
"You can talk to me! What's on your mind?"
"Why do you think that is?"
Interrupt & finish their sentences
Make moral judgements
Ask appropriate questions
Jump to conclusions