Are You The Smartest Manager?

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Are You The Smartest Manager?

A manager is a person who exercises managerial functions and duties of an organisation. This quiz has been made to assess how well you are as a manager and your personality. So, let's try out the quiz. All the best!


Questions and Answers
  • 1. 
    A manager is responsible for achieving:
    • A. 

      His or her objectives for the organization.

    • B. 

      The objectives established by governmental leaders.

    • C. 

      The organization's objectives.

    • D. 

      The objectives which are common to the manager's industry

  • 2. 
    Which of the following is the best example of being efficient?
    • A. 

      Doing more than others

    • B. 

      Doing more than in the past

    • C. 

      Doing things right

    • D. 

      Doing the right thing

  • 3. 
    Which of the following is the best example of being effective?
    • A. 

      Doing more than others

    • B. 

      Doing more than in the past

    • C. 

      Doing things right

    • D. 

      Doing the right thing

  • 4. 
    Which of the following are manager's resources?
    • A. 

      Human resources

    • B. 

      Financial resources

    • C. 

      Physical resources

    • D. 

      All of these

  • 5. 
    The ability to use methods and techniques to perform a task is _______ skills.
    • A. 

      Decision-making

    • B. 

      Interpersonal

    • C. 

      Technical

    • D. 

      Communication

  • 6. 
    The ability to understand conceptualize situations and select alternatives to solve problems and take advantage of opportunities is:
    • A. 

      Technical skills

    • B. 

      Interpersonal skills

    • C. 

      Decision-making skills

    • D. 

      The classical decision-making model

  • 7. 
    According to Ghiselli, the number-one trait that contributes to successful management is:
    • A. 

      Intelligence

    • B. 

      Self-assurance

    • C. 

      Decisiveness

    • D. 

      Supervisory ability

  • 8. 
    The process of influencing employees to work toward achieving objectives is ________.
    • A. 

      Planning

    • B. 

      Organizing

    • C. 

      Leading

    • D. 

      Controlling

  • 9. 
    Managers perform their functions:
    • A. 

      In a linear manner

    • B. 

      With the recognition that each function is related and independent of each other.

    • C. 

      By specializing in one function without performing the others.

    • D. 

      Simultaneously

  • 10. 
    A management role is:
    • A. 

      Much like an actor's role; it invloves an image projection to others which is false.

    • B. 

      A set of expectations of how one will behave in a given situation.

    • C. 

      Performed by top management only

    • D. 

      Performed by middle management only

  • 11. 
    According to the text, which of the following is an example of a managerial decisional role?
    • A. 

      Leader

    • B. 

      Spokesperson

    • C. 

      Monitor

    • D. 

      Negotiator

  • 12. 
    In comparison to middle and first-line managers, top managers have a greater need for:
    • A. 

      Technical and decision-making skills

    • B. 

      Technical and interpersonal skills

    • C. 

      Decision-making and interpersonal skills

    • D. 

      None of these

  • 13. 
    The hierarchy of skills managers need, starting with first-line managers, is:
    • A. 

      Technical skills, decision-making skills, and interpersonal skills

    • B. 

      Technical skills, interpersonal skills, and decision-making skills

    • C. 

      Interpersonal skills, technical skills, and decision-making skills

    • D. 

      Interpersonal skills, decision-making skills, and technical skills

  • 14. 
    ___________ involves everyone in an organization in sharing knowledge and applying it continues to improve products and processes.
    • A. 

      Learning

    • B. 

      Quality

    • C. 

      Knowledge management

    • D. 

      Diversity

  • 15. 
    A business independently owned and operated that is not dominant in its field is typically classified as a:
    • A. 

      Small business

    • B. 

      Medium business

    • C. 

      Large business

    • D. 

      Joint venture

  • 16. 
    A first-mover advantage refers to:
    • A. 

      Offering unique customer value.

    • B. 

      Offering a unique customer value before competitors do so.

    • C. 

      Writing down the objectives and steps for achieving a new venture.

    • D. 

      Leaving an industry or product line before sales drop.

  • 17. 
    All of the following are internal environmental factors EXCEPT:
    • A. 

      Management and culture.

    • B. 

      Mission.

    • C. 

      Resources.

    • D. 

      Competition.

  • 18. 
    The five internal environmental factors are:
    • A. 

      Management and culture, mission, resources, the systems process, and structure.

    • B. 

      Management and culture, mission, people, the systems process, and structure.

    • C. 

      Management and culture, mission, people, the control systems, and structure.

    • D. 

      Management and culture, mission, resources, the control systems, and structure.

  • 19. 
    All of the following are true concerning the organization's mission EXCEPT:
    • A. 

      It is the organization's reason for living.

    • B. 

      Developing it is the responsibility of the first-line management.

    • C. 

      It should be relevant to all stakeholders.

    • D. 

      It is an expression of the ends the organization strives to attain

  • 20. 
    Customer value is:
    • A. 

      Comparing a product's actual functioning to their requirements to determine value.

    • B. 

      The process that involves everyone in the organization focusing on the customer to continually improve product value.

    • C. 

      The method used to transform inputs into outputs.

    • D. 

      The perceived benefit of a product, used by customers to determine whether or not to buy the product.

  • 21. 
    Total quality management (TQM) is:
    • A. 

      Comparing a product's actual functioning to their requirements to determine value.

    • B. 

      The process that involves everyone in the organization focusing on the customer to continually improve product value

    • C. 

      The method used to transform inputs into outputs.

    • D. 

      The perceived benefit of a product, used by customers to determine whether or not to buy the product.

  • 22. 
    Structure refers to:
    • A. 

      An organization's purpose or reason for being.

    • B. 

      The values, beliefs, and assumptions about appropriate behavior that members of an organization share.

    • C. 

      The ends the organization strives to attain

    • D. 

      The way in which an organization groups its resources to accomplish its mission.

  • 23. 
    Which of the following items is NOT a level of culture?
    • A. 

      Assumptions

    • B. 

      Values and beliefs

    • C. 

      Ethics

    • D. 

      Behavior

  • 24. 
    Which of the following is NOT an element of a learning organization?
    • A. 

      Open information

    • B. 

      A strong adaptive culture

    • C. 

      A participative strategy

    • D. 

      Autocratic leadership

  • 25. 
    All of the following are external environmental factors EXCEPT:
    • A. 

      Customers.

    • B. 

      Competition.

    • C. 

      The systems process.

    • D. 

      Suppliers.

  • 26. 
    In an organization's external environment, general factors include all of the following EXCEPT:
    • A. 

      Governments.

    • B. 

      Technology.

    • C. 

      Labor force.

    • D. 

      Society.

  • 27. 
    Sharholders decide:
    • A. 

      What products the business offers.

    • B. 

      Laws and regulations that the business must obey.

    • C. 

      Prices which often must be matched.

    • D. 

      Who will be the top management.

  • 28. 
    All of the following are primary protection methods in a global envieonment EXCEPT:
    • A. 

      Tariffs.

    • B. 

      Dumping.

    • C. 

      Quotas.

    • D. 

      Embargoes.

  • 29. 
    With __________, a company has a foreign firm manufacture the goods that it sells as its own.
    • A. 

      A joint venture

    • B. 

      Direct investment

    • C. 

      Contract manufacturing

    • D. 

      Licensing

  • 30. 
    Ethics is defined as:
    • A. 

      The standards of right and wrong that influence behavior.

    • B. 

      Creating a win-win situation for all stakeholders.

    • C. 

      Adhering to legal limits.

    • D. 

      What top management thinks is right.

  • 31. 
    At the level of moral development, which of the following motivate behaviour?
    • A. 

      The desire to live up to others' expectations

    • B. 

      Universal principles of right and wrong

    • C. 

      Self-interest

    • D. 

      Personality

  • 32. 
    Leaders at the postconventional level of moral development tend to:
    • A. 

      Be autocratic toward others.

    • B. 

      Use a leadership style similar to those of higher-level managers

    • C. 

      Be visionary.

    • D. 

      Use their position to gain personal advantages.

  • 33. 
    Using the stakeholders' approach to ethics, you stop producing the harmful products people want and thus harm ________.
    • A. 

      Employees

    • B. 

      Customers

    • C. 

      Society

    • D. 

      Competitors

  • 34. 
    ________ occurs when employees expose what they believe to be unethical behaviour by their fellow employees.
    • A. 

      Social responsibility

    • B. 

      A social audit

    • C. 

      A code of ethics

    • D. 

      Whistle-blowing

  • 35. 
    The process of taking corrective action to meet objectives is known as:
    • A. 

      Decision making.

    • B. 

      Management.

    • C. 

      Problem solving.

    • D. 

      Troubleshooting.

  • 36. 
    All of the following are steps in the decision-making model EXCEPT:
    • A. 

      Classifying and defining the problem or opportunity.

    • B. 

      Setting objectives and criteria.

    • C. 

      Generating creative and innovative alternatives.

    • D. 

      Brainstorming.

  • 37. 
    Non-programmed decisions:
    • A. 

      Usually arise in recurring or routine situations.

    • B. 

      Should be used with decision rules or organizational policies and procedures.

    • C. 

      Usually arise in nonrecurring and non-routine situations.

    • D. 

      Involve certainty

  • 38. 
    _________ managers tend to make non-programmed decisions.
    • A. 

      Lower-level

    • B. 

      Middle

    • C. 

      Upper-level

    • D. 

      First-line

  • 39. 
    Most management decisions are made under conditions of _________.
    • A. 

      Satisfying

    • B. 

      Certainty

    • C. 

      Uncertainty

    • D. 

      Risk

  • 40. 
    Selecting the first alternative that meets the minimal criteria is known as _________.
    • A. 

      Satisficing

    • B. 

      Optimizing

    • C. 

      Rationalizing

    • D. 

      None of these

  • 41. 
    Potential disadvantages of group decision-making include all of the following EXCEPT:
    • A. 

      Optimizing.

    • B. 

      Wasted time.

    • C. 

      Satisficing.

    • D. 

      Goal displacement.

  • 42. 
    Innovation is defined as:
    • A. 

      A way of thinking that generates new ideas.

    • B. 

      The implementation of a new idea.

    • C. 

      Putting existing elements together in a new combination.

    • D. 

      Creative thinking

  • 43. 
    The three stages in the creative process, in order, are:
    • A. 

      Incubation and illumination, preparation, and evaluation.

    • B. 

      Germination, preparation, and evaluation.

    • C. 

      Germination. incubation and illumination, and preparation.

    • D. 

      Preparation. incubation and illumination, and evaluation.

  • 44. 
    Group members who focus on defending a solution while others try to come up with reasons the solution will not work are:
    • A. 

      Decision champions.

    • B. 

      Devil's advocates.

    • C. 

      Defenders.

    • D. 

      Innovators.

  • 45. 
    Brainstorming is the process of:
    • A. 

      Generating and alternatives through role playing and fantasizing.

    • B. 

      Generating and evaluating alternatives using a structured voting method.

    • C. 

      Suggesting many possible alternatives without evaluation.

    • D. 

      Developing group agreement on a solution to a problem.

  • 46. 
    One way to _______ without evaluation is to use brainstorming.
    • A. 

      Define the problem

    • B. 

      Set objectives and criteria

    • C. 

      Generate alternatives

    • D. 

      Analyze and select alternatives

  • 47. 
    Which of the following quantitative techniques focuses on waiting time?
    • A. 

      Capital budgeting

    • B. 

      Linear programming

    • C. 

      Queuing theory

    • D. 

      Probability theory

  • 48. 
    Which of the following quantitative techniques is the most subjective in making a decision?
    • A. 

      Cost-benefit analysis

    • B. 

      The Kepner-Tregoe method

    • C. 

      Linear programming

    • D. 

      Probability theory

  • 49. 
    Leadership styles included in Vroom's participative decision-making model include all of the following EXCEPT:
    • A. 

      Decide

    • B. 

      Consult individuals

    • C. 

      Consult board

    • D. 

      Delegate

  • 50. 
    Vroom's time-diven and development-driven models differ on alll the following dimensions EXCEPT:
    • A. 

      Focus

    • B. 

      Value

    • C. 

      Complexity

  • 51. 
    A manager is responsible for achieving organizational objectives through:
    • A. 

      Controlling the process.

    • B. 

      Efficient and effective utilization of resources

    • C. 

      Planning and controlling.

    • D. 

      Personal effort.

  • 52. 
    Which of the following are requisite management skills?
    • A. 

      Technical skills

    • B. 

      Interpersonal skills

    • C. 

      Decision-making skills

    • D. 

      All of these

  • 53. 
    Which of the following statements is TRUE regarding technical skills?
    • A. 

      Managers need only skill regarding people; subordinates do all the technical work.

    • B. 

      Most employees are promoted to their first management position primarily because of their technical skills.

    • C. 

      Technical skills are used mostly by top management.

    • D. 

      Technical skills are used mostly by middle management.

  • 54. 
    _________ is the process of delegating and coordinating tasks and allocating resources to achieve objectives.
    • A. 

      Organizing

    • B. 

      Planning

    • C. 

      Controlling

    • D. 

      Leading

  • 55. 
    The management function of ________ involves delegating and coordinating tasks and allocating resources to achieve objectives.
    • A. 

      Controlling

    • B. 

      Organizing

    • C. 

      Leading

    • D. 

      Planning

  • 56. 
    The management function of ________ involves influencing employees to work toward achieving objectives.
    • A. 

      Planning

    • B. 

      Organizing

    • C. 

      Leading

    • D. 

      Controlling

  • 57. 
    _______ is the process of establishing and implementing mechanisms to ensure that objectives are achieved.
    • A. 

      Leading

    • B. 

      Planning

    • C. 

      Controlling

    • D. 

      Organizing

  • 58. 
    A management role is:
    • A. 

      Based on the manager's supervisor ability.

    • B. 

      A set of expectations of how one will behave in a given situation.

    • C. 

      Performed by top management only.

    • D. 

      Performed by middle management only.

  • 59. 
    Which of the following is an example of a managerial interpersonal role?
    • A. 

      Figurehead

    • B. 

      Disseminator

    • C. 

      Disturbance handler

    • D. 

      Negotiator

  • 60. 
    Which of the following is an example of a managerial informational role?
    • A. 

      Leader

    • B. 

      Liaison

    • C. 

      Monitor

    • D. 

      Negotiator

  • 61. 
    A functional manager:
    • A. 

      Coordinates employees and other resources across several functional departments to accomplish a specific task.

    • B. 

      Supervises the activities of several departments that perform different activities.

    • C. 

      Supervises activities in areas such as marketing, operations/production, finance/accounting, and human resources/personnel management.

    • D. 

      Supervises non-management operative employees only.

  • 62. 
    ________ involves everyone in an organization in sharing knowledge and applying it, to continuously improve products and processes
    • A. 

      Learning

    • B. 

      Quality

    • C. 

      Knowledge management

    • D. 

      Diversity

  • 63. 
    ________ commonly start a new small business venture.
    • A. 

      Venture capitalists

    • B. 

      Entrepreneurs

    • C. 

      Intrapreneurs

    • D. 

      Extrapreneurs

  • 64. 
    A business that is independently owned and operated, with a small number of employees and relatively low volume of sales is a:
    • A. 

      Small business.

    • B. 

      Medium business

    • C. 

      Large business

    • D. 

      None of these

  • 65. 
    A(n) _______ is a written description of a new venture--its objectives and the steps for achieving them.
    • A. 

      Executive summary

    • B. 

      Direct investment

    • C. 

      Business plan

    • D. 

      None of these

  • 66. 
    All of the following are internal environmental factors EXCEPT:
    • A. 

      Management and culture.

    • B. 

      Mission.

    • C. 

      Resources.

    • D. 

      Competition.

  • 67. 
    The five internal environmental factors are:
    • A. 

      Management and culture, mission, resources, the systems process, and structure.

    • B. 

      Management and culture, mission, people, the systems process, and structure.

    • C. 

      Management and culture, mission, people, resources, and structure.

    • D. 

      Management and culture, mission, resources, the control systems, and structure.

  • 68. 
    Stakeholders are:
    • A. 

      People with a ownership position in the business.

    • B. 

      Government regulators who must regulate the business.

    • C. 

      People whose interests are affected by organizational behavior.

    • D. 

      People not affected by organizational behavior.

  • 69. 
    Total quality management (TQM) is:
    • A. 

      Comparing a product's actual functioning to their acquirement to determine value.

    • B. 

      The process that involves everyone in the organization focusing on the customer to continually improve product value.

    • C. 

      The method used to transform inputs into outputs.

    • D. 

      The perceived benefit of a product, used by customers to determine whether or not to buy the product.

  • 70. 
    Which of the following in is NOT a level of culture?
    • A. 

      Assumptions

    • B. 

      Values and beliefs

    • C. 

      Ethics

    • D. 

      Behavior

  • 71. 
    All of the following are external environmental factors EXCEPT:
    • A. 

      Customers.

    • B. 

      Competition.

    • C. 

      The systems process.

    • D. 

      Suppliers.

  • 72. 
    In an organization's external environment, task factors include all the following EXCEPT:
    • A. 

      Customers.

    • B. 

      Competition.

    • C. 

      Suppliers.

    • D. 

      The economy.

  • 73. 
    In an organization's external environment, general factors include all of the following EXCEPT:
    • A. 

      Governments.

    • B. 

      Technology.

    • C. 

      Labor force.

    • D. 

      Society.

  • 74. 
    Regarding one's own ethinic group or culture as superior to others is known as:
    • A. 

      Parochialism.

    • B. 

      Ethnocentrism.

    • C. 

      The global village.

    • D. 

      None of these

  • 75. 
    All of the following are primary protection methods in a global environment EXCEPT:
    • A. 

      Tariffs.

    • B. 

      Dumping.

    • C. 

      Quotas.

    • D. 

      Embargoes.

  • 76. 
    A business with significant operations in more that one country in a(n):
    • A. 

      International business.

    • B. 

      Multinational corporation.

    • C. 

      Global business.

    • D. 

      Worldwide business.

  • 77. 
    All of the following are ways to take a business global EXCEPT:
    • A. 

      Global sourcing.

    • B. 

      Importing and exporting.

    • C. 

      Licensing.

    • D. 

      Global advertising.

  • 78. 
    With _________, a company has a foreign firm manufacture the goods that it sells as its own.
    • A. 

      A joint venture

    • B. 

      Direct investment

    • C. 

      Contract manufacturing

    • D. 

      Licensing

  • 79. 
    A(n) _________ is created when firms share ownership of a new enterprise.
    • A. 

      Conglomerate

    • B. 

      Corporation

    • C. 

      International business

    • D. 

      Joint ventture

  • 80. 
    _________ is the construction or purchase of operating facilities (subsidiaries) in a foreign country.
    • A. 

      A joint venture

    • B. 

      Direct investment

    • C. 

      Contract manufacturing

    • D. 

      A conglomerate

  • 81. 
    Which of the following is the most common small business global strategy?
    • A. 

      Importing and exporting

    • B. 

      Joint ventures

    • C. 

      Strategic alliances

    • D. 

      Direct investment

  • 82. 
    _______ refers to distinguishing right from wrong and choosing to do the right thing.
    • A. 

      Personality

    • B. 

      Moral development

    • C. 

      Ethics

    • D. 

      Social responsibility

  • 83. 
    At the preconventional level of moral devopment, behavior is motivated by:
    • A. 

      The desire to live up to others' expectations

    • B. 

      Universal principles of right and wrong

    • C. 

      Self-interest

    • D. 

      Personality

  • 84. 
    Leaders at the conventional level of moral development tend to:
    • A. 

      Use their position to live up to others' expectations

    • B. 

      Use a leadership style similar to those of higher-level managers

    • C. 

      Be visionary

    • D. 

      Be committed to serving others

  • 85. 
    When we behave unethically, we often justify the behaviour to protect our ________ so that we don't have a guilty conscience or feel remorse.
    • A. 

      Personality

    • B. 

      Ego

    • C. 

      Self-concept

    • D. 

      Job

  • 86. 
    ________ is the process of claiming unethical behaviour was caused by someone else's behaviour.
    • A. 

      Diffusion of responsibility

    • B. 

      Attribution of blame

    • C. 

      Euphemistic labeling

    • D. 

      Displacement of responsibility

  • 87. 
    Creating a win-win situation for all relevant stakeholders so that everyone benefits from the decision is known as:
    • A. 

      Ethics

    • B. 

      Morality

    • C. 

      A compromise

    • D. 

      The stakeholders' approach to ethics