CMA's Casl Quiz

15 Questions
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Questions and Answers
  • 1. 
    Which of the following is not a commercial electronic message (CEM) as defined by CASL?
    • A. 
    • B. 
    • C. 
    • D. 
    • E. 
  • 2. 
    Which of the following does CASL consider to be an electronic address?
    • A. 

      An email account

    • B. 

      A website

    • C. 

      An instant messaging account

    • D. 

      A blog

    • E. 

      A and C

  • 3. 
    Which of the following are required for sending a CEM to an electronic address?
    • A. 

      Consent from the recipient

    • B. 

      Identification of the sender

    • C. 

      Unsubscribe mechanism

    • D. 

      A and C

    • E. 

      All of the above

  • 4. 
    Are there special provisions within CASL that relate to B2B communications? 
    • A. 

      Yes

    • B. 

      No

  • 5. 
    Which of the following indicates a form of implied consent for B2C communications? Select all that apply.
    • A. 

      Conspicuous Publication

    • B. 

      Disclosure

    • C. 

      Existing business relationship

    • D. 

      Existing non-business relationship

    • E. 

      All of the above

  • 6. 
    Most implied consent expires after two years. Do circumstances exist in which express consent may not be permanent?
    • A. 

      Yes

    • B. 

      No

  • 7. 
    True of False: If an organization has an existing business relationship with an individual, then they have implied consent to send CEMs to that individual.
    • A. 

      True

    • B. 

      False

  • 8. 
    Can express consent be obtained by sending a CEM seeking or requesting the recipient’s consent?
    • A. 

      Yes

    • B. 

      No

  • 9. 
    What are the maximum fines for first-time violations of CASL?
    • A. 

      $3 million for individuals and $30 million for businesses

    • B. 

      $4 million for individuals and $40 million for businesses

    • C. 

      $5 million for individuals and $50 million for businesses

    • D. 

      $1 million for individuals and $10 million for businesses

    • E. 

      $2 million for individuals and $20 million for businesses

  • 10. 
    Which federal regulatory agencies are mandated to enforce the provisions of CASL? Select all that apply.
    • A. 

      Standard Council of Canada

    • B. 

      Canadian Radio-television and Telecommunications Commission (CRTC)

    • C. 

      Competition Bureau

    • D. 

      Copyright Board of Canada

    • E. 

      Office of the Privacy Commissioner of Canada

  • 11. 
    Does CASL apply to social media?
    • A. 

      Yes

    • B. 

      No

  • 12. 
    Does having a “promotional” email signature and/or links to a promotional offering on the company’s website in a typical transaction email present any risk?
    • A. 

      Yes

    • B. 

      No

  • 13. 
    Are electronic communications seeking participation in a research survey covered by CASL?
    • A. 

      Yes

    • B. 

      No

  • 14. 
    Which of the following is an unacceptable unsubscribe mechanism?
    • A. 

      A CEM sent via SMS stating that a user can unsubscribe by texting the word “STOP”

    • B. 

      A CEM sent via SMS stating that a user can unsubscribe by texting the word “unsubscribe”

    • C. 

      A hyperlink included in an email that allows the user to unsubscribe by clicking it

    • D. 

      A hyperlink included in an email that links the user to a webpage preference centre where they can unsubscribe from receiving all or some types of CEMs from the sender.

    • E. 

      Any mechanism that requires the user to log-in to carry out the unsubscribe request.

  • 15. 
    What is the maximum timeframe allowed to implement an unsubscribe request?
    • A. 

      2 business days

    • B. 

      5 business days

    • C. 

      10 business days

    • D. 

      12 business days

    • E. 

      15 business days