Exp Prg June Final

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| By CSReadiness
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CSReadiness
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Quizzes Created: 96 | Total Attempts: 15,155
Questions: 25 | Attempts: 92

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Questions and Answers
  • 1. 

     Name the three types of workflows that concur offers clients

    • A.

      Cost Object

    • B.

      Skip Step

    • C.

      Email

    • D.

      Authorized

    • E.

      One Up

    • F.

      Change Approver

    Correct Answer(s)
    A. Cost Object
    D. Authorized
    E. One Up
    Explanation
    Concur offers clients three types of workflows: Cost Object, Authorized, and One Up. The Cost Object workflow allows clients to allocate expenses to specific cost centers or projects. The Authorized workflow ensures that expenses are approved by designated individuals before being reimbursed. The One Up workflow allows employees to submit expenses directly to their managers for approval. These three types of workflows provide clients with flexibility and control over their expense management processes.

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  • 2. 

    In Workflow, there is an option to skip approver if they have already approved a report. 

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    In Workflow, there is an option to skip approver if they have already approved a report. This means that if an approver has already approved a report, the workflow system will automatically skip that approver and move on to the next step in the workflow process. This can save time and streamline the approval process, ensuring that reports are efficiently reviewed and approved.

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  • 3. 

    Where can you direct a user to get information on reporting, ___________ Toolkit?

    Correct Answer
    Deployment
  • 4. 

    Where would you go to verify that the FTP process was active for the Employee Import

    Correct Answer
    Integration Admin
    Integration Administrator
    Explanation
    The correct answer is Integration Admin or Integration Administrator. These roles are responsible for managing the integration processes within an organization. They would have access to the necessary tools and systems to verify if the FTP process for the Employee Import is active. By checking the integration settings and monitoring the FTP server, they can ensure that the process is running smoothly and troubleshoot any issues if necessary.

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  • 5. 

     Where would go to see what workflow is being used when a client calls regarding a report?

    • A.

      Groups

    • B.

      Policies

    • C.

      Workflow

    • D.

      Feature Hierarchy

    Correct Answer
    B. Policies
    Explanation
    To see what workflow is being used when a client calls regarding a report, one would go to the "Policies" section. This is because policies often dictate the specific workflows that need to be followed for various tasks or processes. By checking the policies related to reporting, one can determine the workflow that is being used in response to client calls regarding reports.

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  • 6. 

    Client calls and says that a report did not go to the users Manager. Where would you go to validate the workflow process. Administration->Expense Admin->?

    • A.

      Workflow

    • B.

      Audit Rules

    • C.

      Forms

    • D.

      Groups

    Correct Answer
    A. Workflow
    Explanation
    To validate the workflow process, you would go to the "Workflow" section in the Administration -> Expense Admin menu. This is because the workflow section is responsible for managing and configuring the flow of tasks and approvals within the system. By reviewing the settings and configurations in the workflow section, you can determine if there was any issue or misconfiguration that caused the report to not go to the user's manager.

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  • 7. 

    In the previous question, the workflow being used is a simple one-up workflow. What area of the workflow could be causing the report to not go to the manager?

    • A.

      Processor Step

    • B.

      Step Rules

    • C.

      Hold for Receipt

    • D.

      Prepayment Validation

    Correct Answer
    B. Step Rules
    Explanation
    The area of the workflow that could be causing the report to not go to the manager is the "Step Rules" section. Step Rules determine the conditions and criteria that need to be met for the report to move to the next step in the workflow. If there is an error or misconfiguration in the Step Rules, it could prevent the report from being sent to the manager.

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  • 8. 

    A client calls and says they are unable to create a report because they are getting a field required error, and they cannot enter anything. Which form would you want to look at?

    • A.

      Employee

    • B.

      Report Header

    • C.

      Expense Entry

    • D.

      Allocations

    Correct Answer
    B. Report Header
    Explanation
    If the client is unable to create a report due to a field required error and cannot enter any information, it would be necessary to look at the Report Header form. The Report Header form is typically where the required fields for creating a report are located. By examining this form, it would be possible to identify any missing or incorrectly filled out fields that are causing the error.

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  • 9. 

    There are two types of Custom Fields used in Concur. What are they?

    • A.

      Custom and Amount

    • B.

      Amount and Org Unit

    • C.

      Org Unit and Custom

    • D.

      Org Unit and Dated

    Correct Answer
    C. Org Unit and Custom
    Explanation
    The two types of Custom Fields used in Concur are Org Unit and Custom. Org Unit refers to a field that categorizes expenses based on the organizational structure, such as departments or cost centers. Custom fields, on the other hand, allow users to create personalized fields to capture additional information specific to their needs. These custom fields can be tailored to collect data that is unique to the organization or to track specific details related to expenses.

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  • 10. 

    If a field is required on a form, but is not visible to the user it must be removed from the form.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    If a field is required on a form but is not visible to the user, it does not necessarily have to be removed from the form. In some cases, the field may be hidden or collapsed, but still necessary for the form to function correctly. This can be done using various techniques such as CSS or JavaScript. The field may be hidden initially and then shown later based on certain user actions or conditions. Therefore, the statement is false as the field does not have to be removed from the form if it is required but not visible to the user.

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  • 11. 

    A field can be copied from one form to another.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    This statement is true because it is possible to copy a field from one form to another. This can be done by selecting the field, copying it, and then pasting it into the desired form. This allows for the easy transfer of data or information between forms, saving time and effort in recreating the field manually.

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  • 12. 

    An Org_Unit field can only be used for Organizational information only

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The given statement is false. An Org_Unit field can be used for more than just organizational information. It can also be used to categorize and classify data within an organization, such as department or team information. It provides a way to organize and structure data based on different units or groups within an organization.

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  • 13. 

    1. When troubleshooting a Receipt issue, where would you go to check receipt settings?
      1. Admin->Expense Admin->

    Correct Answer
    Receipt Handling
    Explanation
    To check receipt settings for troubleshooting a receipt issue, you would go to the "Receipt Handling" section in the Admin -> Expense Admin menu. This section allows you to manage and configure settings related to receipt handling, such as enabling or disabling receipt requirements, setting receipt expiration periods, and configuring receipt submission methods. By accessing this section, you can review and adjust the receipt settings to ensure they are correctly configured and troubleshoot any issues related to receipt handling.

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  • 14. 

    When uploading receipts, where do you go in the application to view them?

    Correct Answer
    Receipt Store
    Explanation
    To view uploaded receipts in the application, users need to go to the "Receipt Store" section. This section is specifically designed to store and organize all the uploaded receipts for easy access and reference. By navigating to the Receipt Store, users can conveniently view and manage their uploaded receipts.

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  • 15. 

    I can get templates of the imports and exports for clients on the Deployment Toolkit?

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The statement suggests that the speaker is able to obtain templates of the imports and exports for clients on the Deployment Toolkit. Therefore, the correct answer is "True".

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  • 16. 

    When using more than one option in a conditional statement, the options should be ‘grouped’ together using ________ ?

    Correct Answer
    Parentheses
    Brackets
    parenthesis
    Explanation
    When using more than one option in a conditional statement, the options should be 'grouped' together using parentheses, brackets, or parenthesis. These punctuation marks are used to indicate that the options within them are to be considered as a single unit or group. They help to clarify the order of operations and ensure that the correct logic is applied when evaluating the conditional statement.

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  • 17. 

    When creating an audit rule for dinner limit, the client wants to flag the expense if the user spends over $25.00 USD. which of the following operators would they use?

    • A.

      Equals

    • B.

      Greater than

    • C.

      Less than

    • D.

      Less than or Equal to

    Correct Answer
    B. Greater than
    Explanation
    The client would use the "Greater than" operator when creating an audit rule for dinner limit to flag the expense if the user spends over $25.00 USD. This operator compares two values and returns true if the first value is greater than the second value. In this case, the client wants to flag the expense if the user spends more than $25.00 USD, so the "Greater than" operator is appropriate.

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  • 18. 

    Smart Expenses automatically match travel information to imported credit card transactions?

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Smart Expenses is a feature or system that is capable of automatically matching travel information to the imported credit card transactions. This means that it can identify and link the expenses made during travel with the corresponding credit card transactions, making it easier for users to track and categorize their expenses accurately. Therefore, the statement "Smart Expenses automatically match travel information to imported credit card transactions" is true.

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  • 19. 

    eReceipts are derived from Credit Card Information?

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The statement is false because eReceipts are not derived from credit card information. eReceipts are electronic versions of receipts that are sent to customers via email or stored in online accounts after a purchase is made. They contain information such as the items purchased, the total amount paid, and the date of the transaction. Credit card information is used to process the payment during the transaction, but it is not directly related to the generation of eReceipts.

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  • 20. 

    Travel Request can be associated with Travel, Expense or Standalone?

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    A Travel Request can be associated with Travel, Expense, or Standalone because it serves as a formal document or form that an individual or employee submits to request permission or approval for travel-related activities, including expenses. It can be linked to a specific travel itinerary or expense report, or it can be submitted on its own for standalone purposes, such as requesting time off for personal travel. Therefore, the statement "True" is correct.

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  • 21. 

    Travel Request issues are always handled by Expense teams?

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    If a client uses Concur Travel, booking issues will be handled by Travel Teams.

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  • 22. 

    Standalone Travel Request clients can assign a Travel Agency in the Concur Application.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Clients can assign a Travel Agency and the Concur System can then share the information with that agency by emails and imports.

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  • 23. 

    You can see the history of any import or export sent via FTP in Integration Administrator.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The statement is true because in Integration Administrator, you have the ability to view the history of any import or export that was sent via FTP. This feature allows you to track and monitor the progress and status of your FTP transfers, providing valuable information for troubleshooting and auditing purposes.

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  • 24. 

    Standard Edition clients can create audit rules.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    Standard Edition clients cannot create audit rules. Only Enterprise Edition clients have the ability to create audit rules.

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  • 25. 

    If an import shows Completed with Warnings what does that mean.

    • A.

      All rows of data loaded with no issue

    • B.

      Some data rows did not load

    • C.

      All rows of data loaded, with minor issues to review

    • D.

      The file failed

    Correct Answer
    C. All rows of data loaded, with minor issues to review
    Explanation
    If an import shows Completed with Warnings, it means that all rows of data were successfully loaded, but there were some minor issues that need to be reviewed. This indicates that the import process was mostly successful, but there may be some discrepancies or errors in the data that require attention.

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