Equal Opportunity

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Opportunity Cost Quizzes & Trivia

Equal Opportunity Post Test

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Questions and Answers
  • 1. 
    What is the name of the Dallas Workforce Development Board's Equal Opportunity (EO) officer?
    • A. 

      Laurie Bouillion Larrea

    • B. 

      Randall Wier

    • C. 

      Randy Jackson

  • 2. 
    It is always best practices to try to resolve the customer's complaints at the local level first.
    • A. 

      True

    • B. 

      False

  • 3. 
    All records regarding general (non-program-related), complaints and actions must be retained on file for three years (3) years.
    • A. 

      True

    • B. 

      False

  • 4. 
    If a customer wants to file an Unemployment Insurance (UI) Complaint, he should contact EO officer Randal Wier.
    • A. 

      True

    • B. 

      False

  • 5. 
    Where is the EO/Complaints Procedures Binder is located :
    • A. 

      In Lonnie's office

    • B. 

      At Yvette's desk

    • C. 

      In the breakroom

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