Ch 1the Environment And Foundations Of Modern Management

31 Questions

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Environment Quizzes & Trivia

George Mason University Management 312


Questions and Answers
  • 1. 
    Management 312 chapter 1
    • A. 

      Management 312 chapter 1

    • B. 

      None

  • 2. 
    -------------- consists of people with formally assigned roles who work together to achieve stated goals.
  • 3. 
    A ------------------ is someone who is responsible for accomplishing an organizational unit's goals and who does so by planning, organizing, leading, and controlling the efforts of other people.
  • 4. 
    Management writers traditionally refer to the manager's four basic functions planning, organizing, leading, and controlling as the management ------------------.
  • 5. 
    ------------------ is setting goals and deciding on courses of action, developing rules and procedures, developing plans (both for the organization and for those who work in it), and forecasting (predicting or projecting what the future holds for the firm.
  • 6. 
    The ------------------- (E) process: Getting employees to think of themselves as entrepreneurs.
  • 7. 
    The -------------------- (CB) process: Working hard to create an environment that lets employees really take charge.
  • 8. 
    The ---------------- (R) process: Gaurding against complacency by encouraging employees to question why they do things as they do and if they might do them differently.
  • 9. 
    ------------------- (S) orientation: Attracted to working with others in a helpful or facilitative way; comfortable dealing with people.
  • 10. 
    ------------------ (E) orientation: Enjoy working with people in a supervisory or persuasive way in order to achieve some goal.
  • 11. 
    -------------- (M) competence: The motivation and skills required to gain a management position, including intellectual (analytical), emotional, and interpersonal skills.
  • 12. 
    ------------------- (C) anchor: A dominant concern or value that directs an individuals career choices and that the person will not give up if a choice must be made.
  • 13. 
    ----------------- (T) skills: The need to know how to plan, organize, lead, and control.
  • 14. 
    --------------------- (I) skills: An understanding of human behavior and group processes, and the feelings, attitudes, and motives of others, and ability to communicate clearly and persuasively
  • 15. 
    ------------------- (C) skills: Good judgment, creativity, and the ability to see the "big picture" when confronted with information.
  • 16. 
    Fredrick Winslow Taylor and --------------- (S) management.1. The "one best way"2. Scientific selection of personnel3. Financial incentives4. Functional foremanship
  • 17. 
    Frank and Lillian Gilbreth and ------------- (M) study: Analyzed physical motion and work processes to improve worker efficiency.
  • 18. 
    Henri Fayol and the ----------- (P) of management: Defined the functions of managementPublished "General and Industrial Management"Advocated "chain of command"
  • 19. 
    Max Weber and the ----------------- (B): - A well defined hierarchy of authority- A clear division of work- A system of rules covering the rights and duties of position incumbents- A system of procedures for dealing with the work situation- Impersonality of interpersonal relationships- Selection for employment, and promotion based on technical compentence
  • 20. 
    The ------------------- (H) studies: Researchers found that it was the social situations of the workers, not just the working conditions, that influenced behavior at work.
  • 21. 
    The ----------------- (H) relations movement: Emphasized that workers were not just "givens" in the system. Workers have needs and desires that organizations have to accommodate.
  • 22. 
    Theory ---------------- - Most people dislike work and responsibility and prefer to be directed.- They are motivated not by the desire to do a good job, but simply by financial incentives.- Most people must be closely supervised, controlled, and coerced into achieving organizational objectives.
  • 23. 
    Theory -------------------People wanted to work hard-People could enjoy work-People could exercise substantial self control.-Managers could trust employees if managers treated them right.
  • 24. 
    Rensis Likert and the -------------------- (E) centered organization-Less effective organizations have a "job-centered" focus: specialized jobs, emphasis on efficiency, and close supervision of workers.-Effective "employee-centered" organizations build effective work groups with high performance goals.-Participation is an important approach employed by high-producing managers.
  • 25. 
    Chester Barnards -------------- (Z) of indifference: A range of orders that a worker will willingly accept without consciously questioning their legitimacy.- Managers have to provide sufficient inducements (and not just financial ones) to make each employee's zone of indifference wider.
  • 26. 
    Herbert Simon and ------------- (M) Influence: Use the classicists' command and control approach.Foster employee self-control by providing better training, encouraging participative leadership, and developing commitment and loyalty.
  • 27. 
    ----------------------- (O) research/ Management Science: Seeks optimal solutions to management problems through research and the use of scientific analysis and tools.
  • 28. 
    The ------------------ (S) Approach: The view that an organization exists as a set of interrelated subsystems that all contribute internally to the organization's purpose and success while interacting with the organizations external environment.
  • 29. 
    ------------------------ (C) View of Management: The organization and how its managers should manage it are contigent on the company's environment and on technology.
  • 30. 
    ------------------ (G) : The tendency of firms to extend their sales, ownership, and/or manufacturing to new markets abroad.
  • 31. 
    The ------------------- (D) model in the personal computer industry: a value chain with arms-length transactions from one layer to the next: Suppliers ----> Manufacturer -----> Distribution channels -----> Customers