Enrollment Process Quiz

6 Questions | Total Attempts: 15

SettingsSettingsSettings
Please wait...
Process Management Quizzes & Trivia

Enrollment Process Quiz


Questions and Answers
  • 1. 
    Not all leads need to be entered in the Force. True or false?
    • A. 

      True

    • B. 

      False

  • 2. 
    When working with prospects, it’s important to
    • A. 

      Have the family visit at the appropriate time so they will see the right program and meet the right instructors.

    • B. 

      Have the family visit when it’s most convenient for the staff.

  • 3. 
    When enrolling a new student, pick four things you need to do from the list below:
    • A. 

      Give the family the enrollment packet and explain all the pieces

    • B. 

      Have the parents and student sign all the waivers

    • C. 

      Schedule a time for a School of Rock instructor to help them purchase an instrument at a local music store

    • D. 

      Explain what to do if a student will miss a lesson or rehearsal

    • E. 

      Get an email address for the student

    • F. 

      Make sure the enrollment form is filled out completely, with contact and billing information

  • 4. 
    A prospect is anyone who has expressed interest in the School of Rock. True or false?
    • A. 

      True

    • B. 

      False

  • 5. 
    During a trial lesson and tour, it’s more important to talk mostly with the parents so as not to overwhelm the potential student, especially if they are shy. True or false?
    • A. 

      True

    • B. 

      False

  • 6. 
    From the list below, pick three things you can do to help retain your students.
    • A. 

      Refer them to other programs outside your school that would be more appropriate for them

    • B. 

      Make sure all your instructors are gauging their students’ commitment level and interests at all times

    • C. 

      Let the students decide entirely on their own what shows or programs they want to participate in

    • D. 

      Poll your students for show suggestions

    • E. 

      Foster communication among your staff to share ideas and suggestions for each student’s music education