Employee Pre-season Quiz 2010 1

20 Questions | Total Attempts: 30

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Employee Pre-Season Quiz 2010 #1Please enter your first name, last name, and department to recieve credit. If you take the quiz more than once, you will automatically receive a failing grade


Questions and Answers
  • 1. 
    If I or a coworker is injured on the job:
    • A. 

      Call 911 if necessary

    • B. 

      Report to your manager

    • C. 

      See Human Resources

    • D. 

      All of the above

  • 2. 
    Paychecks are given out:
    • A. 

      Every week in office

    • B. 

      To minor employee’s parents only

    • C. 

      Mailed out on Friday

    • D. 

      Every other week by supervisor

  • 3. 
    As part of the uniform, every employee must wear:
    • A. 

      Protective shoes suitable for job

    • B. 

      Any hat that protects from sun

    • C. 

      Whistle

    • D. 

      A and C

  • 4. 
    Time Clocks are located in the:
    • A. 

      Gate House, Main Office and Grille

    • B. 

      Grille, Maintenance Shop, and Main Office

    • C. 

      Open Air Pavilion, Kitchen and First Aid Room

    • D. 

      B and C

  • 5. 
    If I have a problem with my paycheck I should first:
    • A. 

      Talk to my Director

    • B. 

      Have my parents call Human Resources

    • C. 

      Ask a coworker

    • D. 

      Go to the office and see Cheryl

  • 6. 
    In solving a complaint, the 3 A’s are making sure the solution is:
    • A. 

      Achievable, available, appropriate

    • B. 

      Acted on, allowable, available

    • C. 

      Accountable, allowable, acted on

    • D. 

      Apple, asparagus, avocado

  • 7. 
    Customers include:
    • A. 

      Members and guests

    • B. 

      Adults, children, elderly, disabled

    • C. 

      Co-workers

    • D. 

      All of the above

  • 8. 
    In problem solving, L.A.S.T. stands for:
    • A. 

      Listen, apologize, sympathy & think

    • B. 

      List, apologize, solve & think

    • C. 

      Listen, apologize, solve & thank

    • D. 

      Look, apologize, solve & thank

  • 9. 
    Negative feelings or negative expressions should be:
    • A. 

      Kept to yourself

    • B. 

      Discussed among your co-workers

    • C. 

      Expressed confidentially to your Supervisor

    • D. 

      None of the above

  • 10. 
    Quality Customer Service is conveyed with:
    • A. 

      Positive attitudes, being friendly & polite

    • B. 

      Actions & efficiency of service

    • C. 

      Appearance & body language

    • D. 

      All of above

  • 11. 
    In an emergency situation,
    • A. 

      Survey the scene, go get help, assess the victim & wait for ambulance

    • B. 

      Survey the scene, 3 loud whistle blows, assess victim and call 911

    • C. 

      3 loud whistle blows, survey scene, assess victim, call 911

    • D. 

      Survey the scene, assess victim, blow 3 whistle blasts, radio the office

  • 12. 
    Who do you talk to after any accident?         
    • A. 

      Parents

    • B. 

      Co workers

    • C. 

      Company management

    • D. 

      Victim

  • 13. 
    What is not allowed on Padonia Park Club’s property?
    • A. 

      Minors under 14 without a person with a valid drivers license.

    • B. 

      Glass

    • C. 

      Beach balls

    • D. 

      A and b

  • 14. 
    When a major accident occurs where emergency medical care may be required, what forms are you to fill out when the victim has left the property?
    • A. 

      Minor accident form and workmen’s compensation form

    • B. 

      Gate attendance sheet, minor accident form, time sheet and Blood Bourne pathogens

    • C. 

      Major accident form and post exposure evaluation

    • D. 

      Major accident form and workers compensation form

  • 15. 
    The Walkie Talkies have stations that are used for distinct purposes:
    • A. 

      Channel 1= Emergencies & Lifeguards, Channel 2= Gate, Maintenance & office, Channel 3= Catering & Channel 6= Day Camp

    • B. 

      Channel 1= Lifeguards, Channel 2= Gate, Emergencies, Maintenance, & office, Channel 3= Catering & Channel 6= Day Camp

    • C. 

      Channel 1= Emergencies & Lifeguards, Channel 2= Gate & office, Channel 3= Catering & Maintenance, & Channel 6= Day Camp

    • D. 

      None of the above

  • 16. 
    Which statement describes the acronym PASS?
    • A. 

      Pull the pin; aim at the base of the fire; squeeze lever; sweep side to side

    • B. 

      Pull the pin; aim at the trash can; squeeze lever; sweep side to side

    • C. 

      Pull the pin; aim at the base of the fire; squeeze lever; sweep up when finished

    • D. 

      Pull the pin; aim at the base of the fire; squeeze handle; sweep side to side

  • 17. 
    How old do you need to be to operate power tools at PPC?
    • A. 

      16

    • B. 

      21

    • C. 

      18

    • D. 

      Old enough to know better

  • 18. 
    Name three types of safety gear made available to employees:
    • A. 

      Goggles; safety vest, construction boots

    • B. 

      Goggles; safety vest; chemical gloves

    • C. 

      Goggles; ear protection; heavy duty work shirt

    • D. 

      Goggles; safety vest; mittens

  • 19. 
    Fire extinguishers can be found....
    • A. 

      If you are looking for one

    • B. 

      If you have a fire to contain

    • C. 

      In all areas of the park

    • D. 

      Locked in company vehicles

  • 20. 
    Climbing ladders requires:
    • A. 

      Two people; to take turns

    • B. 

      Two people; one to climb and one to supervise

    • C. 

      Two people; one to brace and one to climb

    • D. 

      Two people; one to climb and one to rescue

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