Email Etiquette Quiz 2011

10 Questions | Total Attempts: 2909

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Email Etiquette Quiz 2011

Lets see if you have manners when it comes to email.


Questions and Answers
  • 1. 
    Why should you not type in all caps when writing an email?
    • A. 

      Makes you look lazy and uneducated

    • B. 

      Because it's hard to read

    • C. 

      Because it's considered "yelling"

    • D. 

      All of the above

  • 2. 
    • A. 

      Don't sign at all .. people know who the email is from thanks to your return email address

    • B. 

      Only sign emails to business associates, but you can exclude this step with friends and family

    • C. 

      Create a signature that will attach to every email you send

    • D. 

      Include "from" information in the subject line so you can save the time of "signing" the email

  • 3. 
    When writing an email, your paragraphs should be _______.
    • A. 

      Short

    • B. 

      Long

    • C. 

      In big fonts making them easier to read

    • D. 

      Always indented

  • 4. 
    You should always return an email as soon as possible.
    • A. 

      True

    • B. 

      False

  • 5. 
    Why should I use the BCC field?
    • A. 

      So I can send copies of business e-mail to my coworkers without my boss knowing.

    • B. 

      To keep my e-mail looking clean

    • C. 

      To respect my contact's privacy.

    • D. 

      So I can send copies to anyone I want

  • 6. 
    What should you do with chain letter emails?
    • A. 

      Send them to everyone you know

    • B. 

      Send them to your boss

    • C. 

      Do not forward them

  • 7. 
    What should your default response be when replying to emails?
    • A. 

      Reply to all

    • B. 

      Reply only to sender

    • C. 

      Reply to the boss

    • D. 

      Reply to no one

  • 8. 
    What is the most important thing I should do with every e-mail?
    • A. 

      Make sure the Subject: field is short, concise and accurate

    • B. 

      Have a nice greeting: Hi, Hello, etc.

    • C. 

      Have a proper sign off: Thank you, Sincerely, etc.

    • D. 

      Spell check, use full sentence structure and use proper grammar.

    • E. 

      All of the above.

  • 9. 
    Using the subject field is not necessary every time you send an email
    • A. 

      True

    • B. 

      False

  • 10. 
    What could come across as being rude in an email?
    • A. 

      Happy face

    • B. 

      Sarcasm

    • C. 

      Periods

    • D. 

      Sad face