Echo Lane Methodology Test

24 Questions

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Echo Lane Methodology Test


Questions and Answers
  • 1. 
    Which of the following takes place BEFORE the design phase?
    • A. 

      Technical Design

    • B. 

      Process Design

    • C. 

      Conceptual Design

    • D. 

      Functional Design

  • 2. 
    Which is not an appropriate agenda items in a Kick-off presentation?:
    • A. 

      Project Contact List

    • B. 

      Design overview

    • C. 

      Salesforce.com Demo

    • D. 

      Project Timeline

    • E. 

      Governance Overview

  • 3. 
    Establishing a test plan should be completed at what stage?
    • A. 

      Build

    • B. 

      Design

    • C. 

      Discovery

    • D. 

      PreSales

  • 4. 
    Formal testing should be done on which of the following types of projects:(Choose all that apply)
    • A. 

      Configuration Only

    • B. 

      Data Migration

    • C. 

      Data Integration

    • D. 

      Training Only

    • E. 

      Custom Development

  • 5. 
    The Project Plan should be completed by the end of which phase?
    • A. 

      Pre-Sales

    • B. 

      Kick-Off

    • C. 

      Discovery

    • D. 

      Design

    • E. 

      Build

  • 6. 
    Pre-Sales Process includes all of the following except:
    • A. 

      SOW Signature

    • B. 

      Validating Scope

    • C. 

      Project Planning

    • D. 

      Kickoff meeting

  • 7. 
    Which is not a step in the sales to delivery hand-off?
    • A. 

      Sales to confirm Project Manager

    • B. 

      Sales Transition Meeting

    • C. 

      Project Team Review Scope of Work

    • D. 

      Conduct initial BPR sessions

    • E. 

      Project Planning Meeting prior to Kick-Off with Client PM, Sales and Echo Lane PM

  • 8. 
    Test Cases are to be defined in what phase?
    • A. 

      Pre-Sales

    • B. 

      Discovery

    • C. 

      Design

    • D. 

      Build

  • 9. 
    Which of the following need to be addressed when preparing for a Data Migration?:(check all that apply)
    • A. 

      Evaluate integration tools

    • B. 

      If the customer can be down during the migration

    • C. 

      Confirming storage capacity

    • D. 

      Salesforce.com's maintenance schedule

    • E. 

      Data Test Cases

  • 10. 
    During the Training phase, what is delivered: (Choose all that apply)
    • A. 

      Tip Sheets

    • B. 

      User Guide

    • C. 

      Training Presentation

    • D. 

      Data Map

    • E. 

      Transition Guide

  • 11. 
    What is the best practice for knowledge transfer according the the Methodology?
    • A. 

      Detailed documentation on everything done during the project

    • B. 

      Client resource who will be owning solution to create documentation based on Echo Lane walk through, and Echo Lane to provide feedback on documentation.

    • C. 

      Saas projects don't require knowledge transfer

    • D. 

      Creation of Tip Sheets

  • 12. 
    Who is ultimately responsible for the project being delivered on budget?
    • A. 

      Sales Exec

    • B. 

      VP of Professional Services

    • C. 

      All team members

    • D. 

      Project Manager

  • 13. 
    Summary of findings is delivered after:
    • A. 

      Kickoff Call

    • B. 

      Build

    • C. 

      Design

    • D. 

      Discovery

  • 14. 
    What type of consultant feedback should be completed during the wrap-up phase: (Check all that apply)
    • A. 

      Upward

    • B. 

      Sideways

    • C. 

      Backward

    • D. 

      Downward

    • E. 

      Forward

  • 15. 
    During the support phase, when does an email will go out to Paul when someone is assigned and does not change the status?
    • A. 

      1 Hour

    • B. 

      2 Hours

    • C. 

      1 Day

    • D. 

      2 Days

  • 16. 
    What does "Assumed Acceptance" mean
    • A. 

      Assuming makes an ass out of you and me

    • B. 

      Feedback is not required

    • C. 

      If feedback is not received in one week, the deliverable is accepted per the contract

    • D. 

      Acceptance on behalf of someone else

  • 17. 
    Which type of project should Paul be invited to the Kick-off?(Check all that apply)
    • A. 

      Gold

    • B. 

      Silver

    • C. 

      Bronze

    • D. 

      Any in wine country

  • 18. 
    Which is most important for the Project Manager to be sensitive to in a Gold project?
    • A. 

      Scope

    • B. 

      Budget

    • C. 

      Customer Satisfaction

  • 19. 
    Which is most important for the PM to be sensitive to in a Bronze project
    • A. 

      Scope

    • B. 

      Budget

    • C. 

      Customer Satisfaction

  • 20. 
    Courtesy Licenses should be requested how far in advance of data migration?
    • A. 

      Day of

    • B. 

      1 Day in advance

    • C. 

      2 Days in advance

    • D. 

      1 Week in advance

    • E. 

      2 Weeks in advance

  • 21. 
    True or False: A prototype configuration (alpha) can be part of a design?
    • A. 

      True

    • B. 

      False

  • 22. 
    When are Salesforce.com product upgrades normally scheduled?(check all that apply)
    • A. 

      February

    • B. 

      June

    • C. 

      August

    • D. 

      October

  • 23. 
    What should one do when marking a bug a duplicate? (Hint: enter a sample bug in sharepoint)
    • A. 

      Reference related bug

    • B. 

      Mark as not a bug

    • C. 

      Mark the bug closed and explain in fixed disposition

    • D. 

      Mark bug reviewed

  • 24. 
    Which of the following are initial questions in a data migration?(Check all that apply)
    • A. 

      How long has the client been working with their current system?

    • B. 

      What customer information does the system contain?

    • C. 

      Are there duplicate data records in the current system?

    • D. 

      What system is being migrating from?

    • E. 

      How many users does the current system have?