Drive Leadership Program Quiz

10 Questions

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Drive Leadership Program Quiz

Questions and Answers
  • 1. 
    If your client is stressed-out due to several unforeseen changes on the program, and speaks to you with a sharp tone, do you:
    • A. 

      Ask how you can help, speaking in a calm normal tone when responding

    • B. 

      Tell them you do not appreciate their tone, and respond with disrespectful comments

    • C. 

      Ignore them, and walk away

    • D. 

      None of the above

  • 2. 
    How can we exhibit kindness in the field?
    • A. 

      Take time to encourage another staffer who seems to be having a bad day

    • B. 

      Say something nice to make someone smile

    • C. 

      Don’t complain about your tasks, but be positive and have a “can do” attitude

    • D. 

      All of the above

  • 3. 
    If you trust others and believe they want to do their best, you can become a great leader. What are some ways of showing trust:
    • A. 

      Good listening

    • B. 

      Involve others in the decision making process

    • C. 

      Tell them they are trusted, and let them complete the project

    • D. 

      All of the above

  • 4. 
    If you confirm with Fusion that you will be on-site at 10am sharp, wearing your uniform, and excited to do the best you can for the event, does Fusion:
    • A. 

      Trust that you will honor your commitment

    • B. 

      Assume you will call-out because you slept in

    • C. 

      Arrive late and skip the pre-event training session

    • D. 

      Think you will show up in your pajamas

  • 5. 
    An example of unselfishness in the field would be:
    • A. 

      Returning from your break/lunch hour on-time

    • B. 

      Arriving late and unprepared for an event

    • C. 

      Leaving early without signing-out with the event manager

    • D. 

      Texting and surfing the internet during the shift

  • 6. 
    To forgive someone is an option we all have, but when should we forgive someone?
    • A. 

      Never

    • B. 

      Only when they beg for forgiveness

    • C. 

      Only when it’s their first offense

    • D. 

      None of the above

  • 7. 
    If a consumer walks up to you at an event and asks for  4 giveaways instead of 1, and shares a lengthy explanation as to why, do you:
    • A. 

      Rudely interrupt and say “Nope, sorry-can’t do it!”

    • B. 

      Listen respectfully and politely state you cannot make this decision, directing her to your manager

    • C. 

      Ignore the situation, and continue distributing giveaways to other consumers

    • D. 

      Give the consumer all the samples

  • 8. 
    If you are booked for a 9:00 am event, then receive communication from Fusion that everyone is requested to arrive at 7:00 am, do you:
    • A. 

      Freak-out and assume nobody knows what’s going on

    • B. 

      Make an excuse and not show up, because 7am is way too early to show up for an event

    • C. 

      Remain flexible and arrive at 7:00 am as requested

    • D. 

      Post disrespectful comments on Facebook

  • 9. 
    When applying for an event that requests ambassadors with 3 years’ experience, the ability to stand for 8 hours, and to present your photo/bio, you should:
    • A. 

      Apply, knowing you would rather sit behind the table instead of interacting with people

    • B. 

      Apply anyway, even though you just had foot surgery and must sit down

    • C. 

      Share a photo that is 10 years old, and your wrong hair color

    • D. 

      None of the above

  • 10. 
    Which of the following examples presents a lack of dedication when working an event:
    • A. 

      Texting during the event

    • B. 

      Cancelling the event at the last-minute to take a higher paying project

    • C. 

      Doing your best to exceeding the client’s expectations

    • D. 

      A and B only