Diner En Blanc 2015
- 1.Where is the Diner en Blanc meeting point 2015?
- A.
Central Station (in main Station, under clock)
- B.
Circular Quay Station, Customs House Forecourt (Alfred St)
- C.
Bicentennial Park entrance
- 2.Select all the responsibilities your role could include.
- A.
Ushering guests to their tables
- B.
Giving snacks to diners
- C.
Table set up
- D.
Managing arrival points
- E.
Checking Guests bag on entry
- 3.Will you receive a volunteer t-shirt?
- A.
Yes, At the beginning of shift
- B.
No, You must wear a plain white shirt
- C.
No, You can wear anything you like
- D.
Yes, It will be mailed to me
- 4.What are the names of my Supervisors at Diner en Blanc?
- A.
Jessica
- B.
Jana
- C.
Sarah
- D.
Rebecca
- 5.I must wear comfortable closed black shoes and black pants for my shift
- A.
True
- B.
False
- 6.Do you know how you will get to and from the meeting point for your shift?
- A.
Yes
- B.
No
- C.
Perhaps
- 7.If I have any questions prior to event-day, what should I do?
- A.
Wait until event day
- B.
Check the volunteer manual in case information is provided
- C.
Contact the Volunteer Hotline 0477 499 130
- 8.I have saved the event-day volunteer hotline 0477 499 130 into my phone.
- A.
True
- B.
False
- 9.Will I be provided refreshments, dinner and breaks during the shift?
- A.
No
- B.
Yes
- 10.If a guest comes to you with a complaint, what should you do?
- A.
Keep calm and thank the person for bringing the issue to your attention
- B.
Direct them to the Resolution Centre (if Food and Beverage Related)
- C.
Notify the supervisor or event staff of the complaint or if you are having difficulty dealing with the complaint
- D.
Pass this complaint on to your supervisor
- E.
All of the above
- 11.Guests will be bring ALL food and alcohol with them.
- A.
True
- B.
False
- 12.Who will lead guests into the venue?
- A.
Diner en Blanc staff
- B.
The loudest guest
- C.
Their Group Leader
- D.
Security
- 13.If you are asked to do a task that is not within your ability or is unsafe what should you do?
- A.
Notify your Supervisor with your concern
- B.
Do it as you were asked to do so
- 14.If I become aware of any health and safety hazards, I would...
- A.
Ensure they are controlled or eliminated as best as reasonably possible
- B.
Notify my supervisor
- C.
Ensure my own safety, and safety of others before anything else.
- D.
Complete an Incident Report
- E.
All of the Above
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