Dell Aptitude Test

3 Questions | Total Attempts: 954

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Dell Quizzes & Trivia

This is process test for Dell CE SPA.


Questions and Answers
  • 1. 
    What is RC?
    • A. 

      Reason Cause

    • B. 

      Reglional Code

    • C. 

      Reason Code

    • D. 

      Regional Cause

    • E. 

      All of the above

  • 2. 
    Which RC is used to descibe Resource Issue?
    • A. 

      RC 36

    • B. 

      RC 37

    • C. 

      RC 35

    • D. 

      RC 16

    • E. 

      None of the above

  • 3. 
    RC 18 is used when......?
    • A. 

      Parts are not received in DEPO

    • B. 

      Parts are not received at customer's site (WUD and 4 Hrs)

    • C. 

      Parts ETA showing N/A for 1 or more parts

    • D. 

      Part ETA showing outside SLA

    • E. 

      None of the above