Danielle's Job Community
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- 1.When people are ____ they overlook the weakness of their own culture and aslo judge other cultures by their own standarts
- A.
Culture struck
- B.
Ethnocentric
- C.
Ethnographic
- D.
Over cultured
- E.
Diverse
- 2.Choose the item below what show a driver is interested in providing for his/her passengers needs.....
- A.
Make passengers feel welcome
- B.
Make passengers feel important
- C.
Inquire about the passengers comfort in the taxi
- D.
All of the above
- E.
None or correct
- 3.It is raining outside when an elderly passenger exits your taxi. What should you do that demonstrates good customers service skills
- A.
Ask the customer if they would like an umbrella to shield them from the rain, then walk them to the curb or door of their destination
- B.
Tell the customer to have a pleasant day
- C.
Give the customer the weather forecast for the day
- D.
Offer to pic up the customer if she/he needs a ride again
- E.
None of the above are correct
- 4.If a customer is complaining that you are driving too fast, what should you do?
- A.
Tell the customer to put on his/her seatbelt
- B.
Tell them that you are keeping up with the traffic
- C.
Tell them that you are professional and you know what you are doing
- D.
Appoligize to the customer and a assure them that you will drive within the speed limit, than be sure to do that
- E.
Ignore the customer and be concerned with reaching the destination on time
- 5.To safe on fuel, you should turn off your engine when the taxi is going to be seating still for at least how long
- A.
5 sec
- B.
10 sec
- C.
15 sec
- D.
30 sec
- E.
45 sec
- 6.Your image is defined by
- A.
Staying quiet
- B.
Attention to your appearance
- C.
Attention to the appearance of your vehicle
- D.
Using a hands free sell phone device
- E.
2 and 3 are correct
- 7.What does the formula L.A.S.T. represent?
- A.
Listen, Ask, Solve, Try harder
- B.
Laugh, Apologize, Solve, Thank
- C.
Listen, Answer, Solve, Thank
- D.
Listen, Apologize, Solve, Thank
- E.
Laugh, Ask, Solve, Try again
- 8.A taxi driver _________ seeks ways to improve service after all she/he is doing the best he/she can
- A.
Always
- B.
Sometimes
- C.
Most of the time
- D.
Never
- E.
None of the above
- 9.Zarina, a new driver, was asked by a customer, "Young man, where are you from?" Zarina immediately jumped into defensive mode and responded, "Why do you think that I am a terrorist? Why do you ask where I am from?" Choose the correct statement below regarding Zarina's response to the customer.
- A.
Zarina was not respecting his passenger
- B.
Zarina was immediately judgmental
- C.
Zarina failed to understand cross-cultural sharing
- D.
Zarina's behavior was quite unprofessional
- E.
All of the statements are true
- 10.What is the importance of professionalism?
- A.
To ensure that your bad attitude does not matter
- B.
Find your future husband or wife in the taxi industry
- C.
Good for return business and good customer relations
- D.
A driver is not really important to the impression of Chicago
- E.
All of the above
- 11.Chauffeurs who are excellent at Customer Service possess these qualities...
- A.
A positive attitude and personality
- B.
The inability to broaden and stretch their capacity
- C.
The ability to cope with change and remain flexible
- D.
Enjoy working with and for others
- E.
1, 3 and 4 are correct
- 12.There are four elements or parts in every form of communications and they are...
- A.
The context/ environment
- B.
The receiver
- C.
The sender
- D.
The message
- E.
All of the above are correct
- 13.Examples of body language (or non-verbal communication) include:
- A.
Crossing fingers
- B.
Thumbs up sign
- C.
Maintaining eye contact
- D.
Winking at the passenger
- E.
All of the above are correct
- 14.The following words: age, appearance, income, ethnicity and work location describes...
- A.
Diversity
- B.
Empathy
- C.
Ethnicity
- D.
Dissatisfaction
- E.
Communication
- 15.Satisfied visitors/ customers benefit...
- A.
The professional public chauffeur
- B.
Stores
- C.
Hotels
- D.
Chicago
- E.
All of the above are correct
- 16.Why is communication so important in the taxi business?
- A.
To know about your customers culture
- B.
To make sure that your customer is comfortable
- C.
To improve a pleasant experience for you customer
- D.
To assure your passenger get to the correct destination
- E.
To make sure your customer knows you are a safe driver
- 17.Which is not a passenger need?
- A.
The need to feel welcome
- B.
The need to feel uncomfortable during the trip
- C.
The need to feel important during the trip
- D.
The need to be appreciated by the driver
- E.
None of the above
- 18.Driving or parking in a bike lane in Chicago when not making a turn, picking up or dropping off fares can result in a _______ fine.
- A.
$100.00
- B.
$150.00
- C.
$175.00
- D.
$200.00
- E.
None of the above are correct
- 19.Why is it important to ask open questions?
- A.
So your passenger won't be quiet
- B.
To draw out ideas and feelings
- C.
To encourage elaboration of needs and/ or problems
- D.
To ensure a good trip
- E.
2 and 3 are correct
- 20.It is always a good idea to...
- A.
Drive as fast as possible
- B.
Ask your customer questions about what they might like (radio station, heat/air conditioning, etc)
- C.
Ask your customer for permission (example: "Do you mind if I take an alternate route")
- D.
Find out why they need a ride
- E.
2 and 3 are correct
- 21.A customer gets into your taxi angry and in a hurry. He requests to be taken to the airport immediately. You respond...
- A.
In an angry voice, "What time is your flight and what airline are you traveling on?"
- B.
"What is wrong with you, are you sick or something?"
- C.
You pleasantly respond, "To which airport would you like me to take you, sir?"
- D.
None of the above
- 22.The primary goal in serving customers is...
- A.
Their money
- B.
Their warmth
- C.
Their friendship
- D.
Their service and happy arrival
- E.
Their satisfaction and eventual return business
- 23.The statement : "Cab drivers always drive recklessly if it means being the first to pick up a fare" is a...
- A.
The truth
- B.
The opinion of all customers
- C.
Racism
- D.
A stereotype
- E.
None of the above
- 24.Which of the following is a major DON'T of exceptional customer service?
- A.
I'm sorry
- B.
I'll try my best
- C.
Can I help you?
- D.
That's not my job
- E.
Where are you going?
- 25.According to the video The Difficult Guest, there are three types of guests:
- A.
The Disruptive Guest, the Humble Guest and the Uninvited Guest
- B.
The Disruptive Guest, the Distracted Guest and the Disappointed Guest
- C.
The Happy Guest, the Friendly Guest and the Disappointed Guest
- D.
The Disruptive Guest, the Friendly Guest and the Tired Guest
- 26.To save gas, the Environmental Protection Agency recommends that drivers do not exceed what speed when driving on the highway...
- A.
50 MPH
- B.
60 MPH
- C.
70 MPH
- D.
80 MPH
- 27.Which of the following is NOT recommended in order to save gas?
- A.
Tightening your gas cap
- B.
Always keeping your windows open
- C.
Removing excess weight from your vehicle
- D.
Using cruise control when driving on flat terrain
- 28.To save gas, you should roll down your windows instead of using the air conditioner when you are driving slower than what speed?
- A.
20 MPH
- B.
30 MPH
- C.
40 MPH
- D.
50 MPH
- 29.To save gas, you should turn your engine off when your taxi is going to be sitting still for at least how long?
- A.
10 seconds
- B.
30 seconds
- C.
1 minute
- D.
5 minutes
- 30.Why should you avoid making "jackrabbit starts"?
- A.
To reduce wear on your tires
- B.
To avoid collisions
- C.
To protect your passengers safety
- D.
To save gas
- 31.What is a term for a system of driving and vehicle maintenance practices intended to improve your car's mileage?
- A.
Hypermiling
- B.
EcoDriving
- C.
Shunpiking
- D.
Rat-running
- 32.Why is a good idea to keep your cab rolling in traffic?
- A.
It's saves gas
- B.
It is better for your engine
- C.
It reduces break wear
- D.
All of the above
- 33.You can save gas by using your cruise control...
- A.
All the time
- B.
On hilly terrain
- C.
On flat terrain
- D.
None of the above
- 34.When driving faster than 40 MPH, you can save gas by doing which of the following?
- A.
Driving with your windows down and NOT using the air conditioning
- B.
Using the air conditioning and NOT driving with your windows down
- C.
Driving with your windows down AND using the air conditioning
- D.
None of the above
- 35.Why is it important to make sure your gas cap is properly tightened?
- A.
To prevent debris from entering your gas tank
- B.
To prevent thieves from siphoning your gas
- C.
To reduce fire risks
- D.
To stop fuel from evaporating
- 36.When a passenger requests a receipt for the cab fare, the chauffeur will...
- A.
Hand write a receipt on notebook paper
- B.
Sign the passengers travel expense log
- C.
Give the passenger a fully completed printed receipt from the meter
- D.
Receipt written on the back of the cab company's business card
- E.
What ever the passenger wants
- 37.What is the eastern boundary for a short trip from Midway Airport?
- A.
Western Ave
- B.
Loomis St
- C.
Cermak Rd
- D.
Ashland Ave
- E.
Damen Ave
- 38.A lessee (driver) cannot be required by the lessor to lease for more than
- A.
720 hours
- B.
168 hours
- C.
72 hours
- D.
40 hours
- E.
24 hours
- 39.A taxi cab chauffeur shall take the most ________ to the passenger's destination.
- A.
Expensive route
- B.
Scenic route
- C.
Direct route unless specifically directed by the passenger to take an alternate route
- D.
Direct route
- E.
Likely to have less traffic
- 40.The person may not apply for, or renew a chauffeur's license if they have been convicted of a felony or any other offense that by statute or ordinance would not allow the issuance of a license. No license will be renewed or issued if less than ______ has elapsed from the time discharge of any sentence imposed.
- A.
1 year
- B.
2 years
- C.
3 years
- D.
4 years
- E.
5 years
- 41.What is the souther boundary for a short trip from Midway Airport?
- A.
79th Street
- B.
95th Street
- C.
87th Street
- D.
103rd Street
- E.
111th Street
- 42.When operating a taxi cab, a driver can use his cell phone...
- A.
When he/she does not have a passenger in the vehicle
- B.
Only when his/her cell phone is getting incoming calls
- C.
Only when he/she uses a hands free device
- D.
Only when necessary
- E.
Use of a cell phone while operating a taxi is a violation of the rules
- 43.A lesse can sub-lease his/her vehicle during the time period for which he/she has it leased with with...
- A.
The permission of Business Affairs and Consumer Protection
- B.
The permission from the lessor
- C.
Written permission from the lessee
- D.
Written permission from the lessor and the lessee
- E.
You cannot sub-lease your vehicle
- 44.When arriving without a passenger at O'Hare , where does a taxi cab driver proceed first?
- A.
Upper level starter gate
- B.
Lower level starter gate
- C.
Police officer directing traffic
- D.
Taxi cab staging area
- E.
Bessie Coleman Memorial Drive
- 45.A chauffeur being found guilty of repeated and/or Aggravated Offense shall be subject to...
- A.
A $200.00 fine
- B.
A fine up to $750.00
- C.
License suspension up to 29 days
- D.
Revocation of chauffeur license
- E.
All of the above
- 46.Natasha told a customer that she did not know where the desired destination was or how to get there. She told the passenger to take another cab. Is there a problem here?
- A.
No, she was honest and did not activate the meter
- B.
No, as long as it did not occur during business days or hours
- C.
Yes, Natasha is in the area of refusal of service. Not know a location or how to drive there is not a reason not to serve the public
- D.
No, as long as the passenger does not complain
- E.
None of the above is correct
- 47.No chauffeur can renew his/her public license until he/she produce proof that they successfully completed a Public Chauffeur Continuing education course. This course must have been completed within the last...
- A.
5 years
- B.
4 years
- C.
3 years
- D.
2 years
- E.
Within the drivers life time
- 48.Regarding the requirement for servicing under-served areas, a driver must respond to requests for service in these areas at least ______ during each 24 hour or less _______ period, or at least 7 times during a ______.
- A.
Twice, time, year
- B.
Twice, lunch, month
- C.
Once, lease, weekly lease
- D.
Once, day, lease
- E.
None of the above
- 49.Taxicabs operating at the airports must me equipped with...
- A.
GPS device
- B.
Spare tire
- C.
A device to accept credit cards
- D.
Cell phone power ports
- E.
None of the above
- 50.What is the northern boundary for a short trip from Midway Airport?
- A.
47th Steet
- B.
Pershing Road
- C.
31st Street
- D.
Cermak Road
- E.
None of the above
- 51.Public chauffeurs shall activate the meter whenever the vehicle is engaged for hire. What are the exceptions to this rule?
- A.
Jitney rides
- B.
Shared rides
- C.
When the customer asks for an unmetered ride
- D.
No exceptions
- E.
1 and 2 are correct.
- 52.Which of the following do not have designated boundaries or zones?
- A.
Jitney service
- B.
Short trips
- C.
Group rides
- D.
Short trips and jitney service
- E.
None of the above
- 53.You have leased a taxi equipped with a two way radio. You discover that the radio is not functioning, what should you do?
- A.
Take the taxi out because you need to make money for the lease
- B.
Call the cab company and tell them that you are going to use your cell phone for communication
- C.
Return the cab right away
- D.
Only use the cab for fares to or from the airports
- E.
None of the above
- 54.At the discretion of the Commissioner, an applicant may be denied renewal of a chauffeur if the applicant has within the 12 months preceding his/her renewal application date received ________ or more complaints and/or citations of abusive behavior and/or unsafe driving.
- A.
One
- B.
Two
- C.
Three
- D.
Four
- E.
Five
- 55.Gus is a new taxi driver and has only driven for a short time. Some of the old-timers tell him that he should "steer" customers to locations that pay the drivers $5.00 per customer brought to the business. What should he do?
- A.
Gus should do it because times are tough and he needs the money
- B.
It's OK as long as it is a type of business that the customers are looking for and they don't complain
- C.
He should not do it because the City of Chicago says no, soliciting patronage is not permitted
- D.
Answers 1 and 2 are correct
- E.
None of the answers are correct
- 56.At the airports, what is the shared ride waiting period?
- A.
5 min.
- B.
10 min.
- C.
15 min.
- D.
Until you have at least 3 passengers
- E.
None of the above
- 57.A driver found guilty to have refused a fare on the grounds that he/she did not know how to reach the passenger's destination, the driver, for the first offense...
- A.
May be fined
- B.
May re-take the Public Chauffeurs Training Course
- C.
May be suspended
- D.
May re-take the licensing exam
- E.
1, 2 and 3 are correct
- 58.What is the meter rate for a fare from Midway Airport to Oak Brook?
- A.
Straight meter
- B.
Meter and a half
- C.
Double meter
- D.
Straight meter to the city limits, the meter and a half
- E.
None of the above
- 59.A driver may negotiate a fare or flat rate lower than the metered rate before beginning a trip, but what would the requirement be?
- A.
The trip must be estimated to exceed 10 miles and use the meter
- B.
The trip must be within the city limits
- C.
The trip must be estimated to exceed 5 miles and the meter is used
- D.
The tips is estimated to be less than 5 miles and the meter is not used
- E.
None of the above
- 60.As a professional driver, from the list below what should you always incorporate into your everyday way of doing business?
- A.
Greet and maintain eye contact with each customer as they enter the cab
- B.
Never leave from the pickup point if the customer will not five information to where the destination is
- C.
Always make sure the cab is checked for left items, at least ask the customers to check for their belongings before they exit the cab
- D.
Let the customer know that you know what you are doing, you are a professional and know the route to be take and how much the fare will be at all times
- E.
All of the above
- 61.At the beginning of the TAP trip, you will...
- A.
Verify the picture on the TAP Swipe card Match the rider
- B.
Perform the initial swipe to validate trips on the card
- C.
Ask the customer what the destination will be
- D.
1,2 and 3 are correct
- E.
None of the above
- 62.Sponsors of the Chicago Taxi Access Program are..
- A.
PACE
- B.
Regional Transportation Authority
- C.
City of Chicago
- D.
State of Illinois
- E.
1,2 and 3 are correct
- 63.A TAP customer with a swipe card may use it to travel anywhere
- A.
A the suburb that borders the city
- B.
A the suburb that is serviced by the RTA
- C.
A suburb that is shown on the CTA Service Area Map
- D.
A suburb that is no more than 20 miles from the point of pickup
- E.
None of the above are correct
- 64.Wich of the following statements are NOT true
- A.
All drivers are TAP certified by the Business Affairs and Consumer service
- B.
TAP passengers are allowed to ride on credit
- C.
Drivers must give a metered receipt to customers when asked
- D.
TAP passengers hace swipe cards
- E.
Only one TAP trip can be used for each one way trip
- 65.The accessible Taxi Van came into service to...
- A.
Transport TAP customers
- B.
Prevent service dogs from injuring passengers on the CTA
- C.
Ensure that individuals with disabilities can get a cab ride
- D.
All of the above are correct
- E.
Both 1 and 3 are correct
- 66.As a public chauffer you will come in contact with many different people. When young people who have mental disabilities, a chauffer should.....
- A.
Treat the customer with respect and courtesy, don't talk down to them
- B.
Feel free to ask if they need assistance
- C.
Not assume that they cannot communicate
- D.
Not assume any level of intellect based on what you see
- E.
All of the above are correct
- 67.The Federal Law that the covers the use of guide dog into public places is known as...
- A.
The White Cane Law
- B.
The Assistance Dog Act
- C.
The A.D.A.
- D.
The Guide Dog Act
- E.
None of the above
- 68.You are driving the Accessibility Van, the control positions for the buckles is...
- A.
Cam buckle right front, cam buckle left front, over center buckle right rear
- B.
Cam buckle left rear, cam buckle left front, over center buckle right rear
- C.
Over center buckle right front, over center buckle left front, cam buckle right
- D.
Over center Buckle left front, over center Buckle left rear, cam buckle right
- E.
None of the above are correct
- 69.When using the TAP Swipe Card, there are a total of _____ swipes per TAP transaction...
- A.
4
- B.
3
- C.
2
- D.
1
- E.
0
- 70.People with hearing impairments may also have...
- A.
Mental problems
- B.
Poor attitude towards hearing people
- C.
Balance problems
- D.
Great out look on life
- E.
None of the above are correct
- 71.When you have a passenger who is hearing impaired you should first...
- A.
Speak at a normal rate, and make sure the passenger can see you face and lips
- B.
Speak at a very slow rate while looking at the passenger
- C.
Write what you want to say on a piece of paper and hand it to them
- D.
Use hand gestures to communicate
- E.
None of the above are correct
- 72.Some disabled persons in wheelchairs have the right to ride in the taxi sedan if they...
- A.
Have a guide dog
- B.
Have a Para-transit card
- C.
Do not need a lot of assistance
- D.
Can transfer themselves into the cab and have a collapsible wheelchair
- E.
Have children with them
- 73.You are securing a passenger in a wheelchair into a Taxi Van, the front straps should be...
- A.
2-3 inches from the customer's feet
- B.
1-5 inches from the customer's feet
- C.
At least 3 and no more than 8 inches from the customer's feet
- D.
At least 8 inches from the customer's feet
- E.
None of the above are correct
- 74.You have a passenger who is disabled and they are getting out of the cab and your passenger begins to fall, it is your responsibility to...
- A.
After they fall the ambulance
- B.
Get out of the way and call for assistance
- C.
Make sure that you do not get hurt by getting out of the way
- D.
Break their fall and help them to the ground if you are near
- E.
None of the above are correct
- 75.A TAP passeger may take a maximum of ______ trips in a day.
- A.
2
- B.
3
- C.
4
- D.
5
- E.
None of the above are correct
- 76.The value of a TAP trip is...
- A.
$12.00
- B.
$12.50
- C.
$13.00
- D.
$13.50
- E.
$14.00
- 77.The TAP Swipe Card may be used to pay for...
- A.
Tips, tolls and MPEA tax.
- B.
Extra rider surcharge.
- C.
Excess wait time.
- D.
Any amount over $13.50 on the meter
- E.
None of the above
- 78.A taxi driver must wait ______ minutes between TAP trips.
- A.
5 minutes
- B.
10 minutes
- C.
12 minutes
- D.
15 minutes
- E.
No wait time necessary
- 79.A power or motorized wheelchair occupies or rides in which position in the taxi van?
- A.
Position #1
- B.
Position #2
- C.
Position #3
- D.
Position #4
- E.
The center of the van
- 80.There is a law in the State of Illinois which ensures access for people with sight service dogs. This law is called...
- A.
The Visually Impaired Act
- B.
The Service Animal Act
- C.
The White Cane Law
- D.
The A.D.A.
- E.
The Open Access Act
- 81.You pick up two passengers at Harold Washington College, and they are going to 115th and Michigan. Both passengers hand you Tap Swipe Cards and both show you their Para-transit Identification. How would you handle this $38.00 fare?
- A.
The two TAP Swipe Cards could be used for this trip
- B.
Both TAP Swipe Cards could be used and the difference made up in cash
- C.
Refuse to accept the TAP Swipe cards and ask to be paid in cash or credit card
- D.
Only one TAP Swipe Card can be used
- E.
Whatever the passenger wants
- 82.Leaning or hanging on a person's wheelchair is similar to leaning or hanging on a person and considered ______ because the wheelchair is part of the body space for the person who uses the wheelchair.
- A.
Courteous
- B.
Proper
- C.
Inappropriate
- D.
Respectful
- E.
None of the above are correct
- 83.When greeting a person who is visually impaired....
- A.
Speak only through a companion
- B.
Wave your hands
- C.
Speak very loudly
- D.
Always identify yourself and others who may be with you
- E.
None of the above
- 84.Never use the following terms when referring to persons with disabilities...
- A.
Handicapped
- B.
Wheelchair bound
- C.
Crippled/crippling/crip
- D.
Deaf and dumb
- E.
All of the above
- 85.As a Public Chauffeur, you must be aware of the laws that protect and ensure the rights of people with ______. There are federal, state and municipals laws emphasizing the equal treatment of people with ______.
- A.
Abilities
- B.
Passengers
- C.
Disabilities
- D.
Language problems
- E.
None of the above are correct
- 86.The 5 C's of communication
- A.
Context, Clarity, be Concise, be Complete, be Compelling proofread!
- B.
Cool, Creative, Class, Cooker, be Clinton
- C.
Context, Clarity, Complete, Caller, Casher!
- 87.From Down Town , what expressway would you take to go to Oak Park, Maywood or Brookfield?
- A.
Eisenhower
- B.
Kennedy
- C.
Dan Ryan
- D.
Stevenson
- 88.Chicago State University is located at?
- A.
Halsted & Harrison
- B.
Pershing Rd. & Halsted
- C.
95th St. & King Drive
- D.
Harrison & Ashland
- 89.Wich museum is located at 6500 S. Pulaski Rd.?
- A.
Balzekas Museum of Lithuanian Culture
- B.
Bronzeville Children's Museum
- C.
The Polish Museum
- D.
Museum of Holography
- 90.Which street is south of Madison?
- A.
Washington
- B.
Lake
- C.
Adams
- D.
Randolph
- 91.Where are you if you are standing at 4000W and 5200N ?
- A.
Pilaski & Foster
- B.
Sacramento & Kedzie
- C.
Roosevelt & Harrison
- D.
Central & Devon
- 92.How far west is Homan?
- A.
2800
- B.
3300
- C.
3400
- D.
4000
- 93.The oldest building in Chicago is...
- A.
The Clarke House
- B.
The Chicago History Museum
- C.
The Hotel Florence
- D.
The Water Tower
- 94.University of Illinois at Chicago is located at...
- A.
59th & Cottage Groove
- B.
95th & Martin Luther King Dr.
- C.
Devon & Sheridan
- D.
Harrison & Halsted
- 95.The First mile marker south of Madison is...
- A.
Cermak Rd.
- B.
Roosevelt Rd.
- C.
Harrison
- D.
Garfield Rd.
- 96.Does Congress (500S) connect michigan Ave. with Lake Shore Drive?
- A.
Yes
- B.
No
- C.
Sometimes
- D.
Maybe
- 97.Peterson Ave is...
- A.
6000 N
- B.
4500 N
- C.
South of Devon Ave
- D.
Both 1 and 3 are correct
- 98.Which is the best route from Art Institute to Museum of Contemporary Art?
- A.
Michigan n/b to Pearson e/b to MVDR s/b to museum
- B.
Michigan n/b to Monroe e/b to LSD n/b to Chicago e/b to MVDR n/b to museum
- C.
Michigan n/b to Chicago e/b to MVDR n/b to museum
- D.
Michigan s/b to Balbo e/b to LSD n/b to Oak w/b to Michigan s/b to Chicago e/b to MVDR to museum
- 99.Going from Midway to U.S Cellular Field...
- A.
Exit airport onto Kilpatrick n/b to 55th St. e/b becoming Garfield Blvd w/b to I-90/94 n/b to 35th St. w/b to location
- B.
Exit airport onto Cicero n/b Archer Ave. n/e to 35th St. e/b to location
- C.
Exit airport onto Cicero n/b to I-55N to I-90/94 s/b to 35th St. to location
- D.
All of the above can will get you to U.S Cellular Field
- 100.How far north is Devon?
- A.
6400
- B.
5500
- C.
3200
- D.
1600
- 101.What university is located at Michigan & Congress?
- A.
DePaul
- B.
Loyola
- C.
Northwestern
- D.
Roosevelt
- 102.Choose the best Route from Harold Washington College to the New Regal Theater
- A.
Lake St. e/b to Michigan s/b to Columbus s/b to LSD s/b to 57th St. w/b to Cornell Dr. to Stony Island s/b to 79th St. e/b to theater
- B.
Lake St e/b to michigan n/b to Wacker e/b to LSD (lower s/b) to Jeffery s/b to 79th St. e/b to theater
- C.
Lake St. e/b to Michigan s/b to Wacker e/b to LSD (lower s/b ) to south shore dr. s/b to Yates s/b to 79th w/b to theater
- D.
Lake St. e/b to michigan s/b to Monroe e/b to Columbus s/b to LSD s/b 57th St. w/b to Cornell dr. s/b to Stony Island s/b to 79th St. e/b to theater
- 103.Wich is the best correct route from the Drake Hotel to the Cook County Building?
- A.
Walton w/b to Clark s/b to location
- B.
Michigan s/b to Erie e/b to Indiana s/b to location
- C.
Michigan n/b to Division w/b to Canal e/b to location
- D.
Walton w/b to Michigan s/b to Randolph e/b to location
- 104.Wich of the following is the best route from City Hall to Wrigley Field?
- A.
LaSalle n/b to Randolph w/b to I-90/94, exit e/b on Addison to destination
- B.
LaSalle s/b to Madison s/b to I-90/94, exit 35th St. to destination
- C.
LaSalle n/b to Clark to Destination
- D.
LaSalle n/b to Addison to destination
- 105.How far west is Narragansett?
- A.
6800
- B.
6400
- C.
5600
- D.
4800
- 106.What Point of Interest is directly in front of Navy Pier?
- A.
Harbor Point
- B.
Lake Point Tower
- C.
Navy Pier Points
- D.
Chicago Points
- 107.The Duchossois Center , Bernard Mitchell and Comer's Children Hospital are all located near?
- A.
59th & Cottage Groove
- B.
Ogden & Damen
- C.
75th & Stony Island
- D.
25th & Michigan
- 108.What Street is used to arrive at Merchandise Mart?
- A.
LaSalle
- B.
Clark
- C.
Wacker Dr.
- D.
Wells
- 109.Roosevelt Rd. is an alternate route for i-290. What other street can be used as an alternate route?
- A.
Pershing Rd.
- B.
Pratt ave.
- C.
Randolph St.
- D.
Washington Blvd
- 110.Columbus Dr north of _____ is called _______
- A.
The Chicago River, St.Clair
- B.
Kinzie, MVDR
- C.
Grand Ave., Fairbanks St
- D.
North Water St, Dewitt
- 111.President Obama's Chicago Home is at 5046 S Greenwood Ave. (1100E). What neidhborhood is this?
- A.
North Lawndale
- B.
Grand Crossing
- C.
Albany Park
- D.
Kenwood
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