Daily Monitoring Sheets - Post Viewing Test

9 Questions | Total Attempts: 51

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Daily Monitoring Sheets - Post Viewing Test

Test for employees after view the power point presentation for "Daily Monitoring Sheets".


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Questions and Answers
  • 1. 
    A crisis worker receives a phone call from a client in Lubbock county requesting OSAR services.  What section is the call placed in?
    • A. 

      OSAR

    • B. 

      SPOE

    • C. 

      Crisis Calls

    • D. 

      DCHP

  • 2. 
    A caller reports the disposition of a client in West Texas.  This makes the sixth call on the client.  How many entries are made on the monitoring sheet?
    • A. 

      One

    • B. 

      Two

    • C. 

      Six

    • D. 

      None

  • 3. 
    The fire alarm company used by Tropical Texas MHMR contacts the crisis line informing us the alarm is going off at the center in Hidalgo county.  Even though this is a non-crisis call, how is it marked on the monitoring log?
    • A. 

      Adult

    • B. 

      Child

    • C. 

      Neither

    • D. 

      Both

  • 4. 
    A client who receives services from Lakes Regional MHMR and lives in Titus county is visiting his mother in Montgomery county and calls the crisis line expressing suicidal ideations.  How many entries are there on the monitoring sheet?
    • A. 

      None

    • B. 

      One

    • C. 

      Two

  • 5. 
    A client calls in who is suicidal and is directed to present to the MHC within the hour.  The crisis worker verifies he arrives within the hour. Is this indicated as a face to face?
    • A. 

      Yes

    • B. 

      No

  • 6. 
    A client contacts the crisis line from Gregg county requesting information on OSAR services.  Upon speaking with the crisis line worker, the client states he is thinking about killing himself.  Which area is the call documented?
    • A. 

      Crisis Calls

    • B. 

      SPOE

    • C. 

      DCHP

    • D. 

      OSAR

  • 7. 
    A client from Henderson county contacts the crisis line wanting information on how to receive services.  The client requests an intake appointment.  Which section is the call documented in?
    • A. 

      Crisis calls

    • B. 

      SPOE

    • C. 

      DCHP

    • D. 

      OSAR

  • 8. 
    A client contacts the crisis line from Fort Bend County.  The client states he is living in Richmond, Texas.  Which county is the call documented in?
    • A. 

      Fort Bend

    • B. 

      Fort Bend East

    • C. 

      Fort Bend West

    • D. 

      Harris

  • 9. 
    A crisis worker receives a call from a suicidal client who states he is from Wilson County.  What additional piece of information does a crisis worker need to obtain and note on the monitoring log?
    • A. 

      The town or city

    • B. 

      The caseworker

    • C. 

      The state

    • D. 

      The BAL