Required health insurers to accept all applicants regardless of health status.
Insurers are no longer able to charge higher premiums based on pre-existing conditions.
Attempted to make health insurance more affordable and higher in quality.
All of the above
January 1 - March 31
November 15 - December 15
November 1 - December 15
October 15 - December 7
Tell them to come back later
Make up an answer to get them off the phone
Tell them you do not know the answer, but can research and update them
Federal poverty level (FPL)
Cost sharing responsibility (CSR)
Prescription Drug Coverage
Preventative and Wellness Services
Mary had a baby 45 days ago and wants to change her plan to add baby.
Eddie's COBRA is ending at the end of January.
Fred missed the open enrollment period because he was out of town, and now wants to elect coverage.
Jenny and her husband divorced and she will no longer have coverage at the end of March.