ACA Basics And Script Training Quiz

12 Questions | By Monet | Last updated: Mar 18, 2022 | Total Attempts: 26

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Questions and Answers

1.

What is a Special Enrollment Period (SEP)?
2.

A prospect is concerned about providing information to you regarding their annual income. What would you say to client to ease their concern and to why you need this information from them?
3.

How did the creation of Patient Protection and the Affordable Care Act change health coverage in America?
- A.
  
  Required health insurers to accept all applicants regardless of health status.
- B.
  
  Insurers are no longer able to charge higher premiums based on pre-existing conditions.
- C.
  
  Attempted to make health insurance more affordable and higher in quality.
- D.
  
  All of the above
4.

An agent, broker, or consumer discovers unauthorized changes were made to the consumer’s online application would be considered fraudulent activity.
- A.
  
  True
- B.
  
  False
5.

When is the annual Open Enrollment Period for Marketplace plans?
- A.
  
  January 1 - March 31
- B.
  
  November 15 - December 15
- C.
  
  November 1 - December 15
- D.
  
  October 15 - December 7
6.

If you were unable to answer a client/prospect question, query or problem what might you do?
- A.
  
  Tell them to come back later
- B.
  
  Make up an answer to get them off the phone
- C.
  
  Tell them you do not know the answer, but can research and update them
7.

For how long after a qualifying life event is an SEP available?
- A.
  
  30 days
- B.
  
  90 days
- C.
  
  60 days
- D.
  
  45 days
8.

Client/Prospect(s) Zip Code, Age or DOB, Spouse & Dependent Info, Tobacco Use, and Household Income are the only REQUIRED pieces of information to run a quote on HealthSherpa.
- A.
  
  True
- B.
  
  False
9.

(BLANK) is a discount that lowers the amount you have to pay for deductibles, copayments and coinsurance.
- A.
  
  Subsidy
- B.
  
  Federal poverty level (FPL)
- C.
  
  Marketplace
- D.
  
  Cost sharing responsibility (CSR)
10.

What is NOT an example of an Essential Health Benefit?
- A.
  
  Hospitalization
- B.
  
  Prescription Drug Coverage
- C.
  
  Dental Care
- D.
  
  Preventative and Wellness Services
11.

In states that don’t implement Medicaid expansion, people between the state’s Medicaid ceiling (it varies by state) and 100% of the FPL are not eligible for Medicaid or the new tax credit.
- A.
  
  True
- B.
  
  False
12.

What is NOT an example of an SEP
- A.
  
  Mary had a baby 45 days ago and wants to change her plan to add baby.
- B.
  
  Eddie's COBRA is ending at the end of January.
- C.
  
  Fred missed the open enrollment period because he was out of town, and now wants to elect coverage.
- D.
  
  Jenny and her husband divorced and she will no longer have coverage at the end of March.