Cp May Mindshare Quiz 2011
Take the following quiz and learn new things that you never knew you did not know!
- 1.Where did the idea for the Pre-Call Enhancements come from?
- A.
STG
- B.
Client Partners
- C.
Ken Davis
- D.
Kimm Franco
- 2.What is NOT an aspect of the Pre-Call enhancements?
- A.
Most pre-call information is in one place
- B.
CPs will be saving time in preparing for their Pre-calls
- C.
A listing of available events tickets
- D.
A quick view of the most relevant client data
- 3.Kimm Franco’s role is to:
- A.
Replace the Help Desk for CPs
- B.
Help Client Partners with process and technology enhancements
- C.
Develop a brand new CRM system
- D.
Deliver product enhancements
- 4.The April 29th Client Connect release removed which products from the Dashboard?
- A.
EXP
- B.
EITL
- C.
Invest
- D.
All o the above
- 5.During the April 29th Client Connect release, which products were ADDED to the dashboard?
- A.
Gartner for IT Leaders
- B.
Event Products
- C.
Supply Chain Products
- D.
Consulting engagements
- 6.What is the single most important change made on April 29th?
- A.
Change to the background colour of Client Connect
- B.
The addition of the client’s preferred name
- C.
Changes to enhance the performance of Client Connect
- D.
Inclusion of data for new CIOs
- 7.How often are Client Connect training sessions conducted?
- A.
Bi-weekly
- B.
Monthly
- C.
Bi-annually
- D.
Every quarter
- 8.What is the primary goal of the Training and Communications team?
- A.
The dissemination of new product information
- B.
The professional development of Client Partners
- C.
The hosting of Monthly Mindshare sessions
- D.
Targeted Nine Habits training
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