Test About Criminal Justice And Law

31 Questions | Attempts: 27
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Criminal justice is the delivery of justice to those who have committed crimes. The criminal justice system is a series of government agencies and institutions. Goals include the rehabilitation of offenders, preventing other crimes, and moral support for victims.
Know more about this branch of law in this quiz.


Questions and Answers
  • 1. 

    The demonstration of consideration, cooperation and respect when interacting with others is defined as:

    • A.

      Attitude

    • B.

      Courtesy

    • C.

      Self-respect

    • D.

      Mannerisms

    Correct Answer
    B. Courtesy
  • 2. 

    Methods that an officer can use to demonstrate courtesy include all except

    • A.

      Public relations

    • B.

      Tone of voice

    • C.

      Respect for others

    • D.

      Attitude

    Correct Answer
    A. Public relations
  • 3. 

    Why courtesy is an important element of criminal justice work includes:

    • A.

      Word selection and usage

    • B.

      Mannerisms

    • C.

      Positioning of body

    • D.

      Image reflects on your agency

    Correct Answer
    D. Image reflects on your agency
  • 4. 

    The basic principles that must be followed when taking telephone calls include all except:

    • A.

      Word selection and usage

    • B.

      Courteous listening

    • C.

      Quick and accurate routing of calls

    • D.

      Prompt anwering

    Correct Answer
    A. Word selection and usage
  • 5. 

    The basic qualities of voice control that should be used in telephone conversation include:

    • A.

      Courtesy

    • B.

      Mannerisms

    • C.

      Distinctness

    • D.

      Attitude

    Correct Answer
    C. Distinctness
  • 6. 

    When expressing naturalness during a telephone conversation you should do all except:

    • A.

      Use simple, straight-forward language

    • B.

      Use a moderate rate

    • C.

      Avoid repetition

    • D.

      Avoid technical terms and slang

    Correct Answer
    B. Use a moderate rate
  • 7. 

    When displaying expressiveness during a telephone conversation you should do all except:

    • A.

      Use a normal tone of voice

    • B.

      Use a moderate rate

    • C.

      Vary your tone of voice

    • D.

      Be wide awake and alert

    Correct Answer
    D. Be wide awake and alert
  • 8. 

    When the call-taker expresses a firm, pleasant, calm, and polite tone of voice what type of caller is he/she dealing with?

    • A.

      Angry caller

    • B.

      Foreign language caller

    • C.

      Hysterical caller

    • D.

      Facetious caller

    Correct Answer
    C. Hysterical caller
  • 9. 

    When the call-taker maintains a pleasant tone of voice, uses tact and self-control and conveys an eagerness to help, what type of caller is he/she dealing with?

    • A.

      Angry caller

    • B.

      Hysterical caller

    • C.

      Gossipy caller

    • D.

      Hysterical caller

    Correct Answer
    A. Angry caller
  • 10. 

    When the call taker recognizes that the caller does not have an important message and politely refers the caller to the appropriate section he/she is dealing with what type of caller?

    • A.

      Facetious caller

    • B.

      Angry caller

    • C.

      Gossipy caller

    • D.

      Hysterical caller

    Correct Answer
    C. Gossipy caller
  • 11. 

    All of the following are characteristics of juvenile offenders except:

    • A.

      May come from low income homes

    • B.

      High degree of irresponsibility

    • C.

      Rapid changes in behavior and/or performance

    • D.

      Do not demand explanations

    Correct Answer
    D. Do not demand explanations
  • 12. 

    Which of the following is a characteristic of juvenile offenders

    • A.

      May come from broken homes

    • B.

      Predictable behavior patterns

    • C.

      Minimally influenced by peer pressure

    • D.

      Do not question authority

    Correct Answer
    C. Minimally influenced by peer pressure
  • 13. 

    All of the following are differences between juvenile and adult prisoners except:

    • A.

      Juvenile prisoners are more "playful" than adult prisoners

    • B.

      Juvenile prisoners are more difficult to deal with

    • C.

      Adult prisoners are more reactive; juvenile prisoners have ore moderate behavior

    • D.

      Adult prisoners more motive-oriented; juvenile prosoners more impulsive

    Correct Answer
    B. Juvenile prisoners are more difficult to deal with
  • 14. 

    All of the following are attributes for performing duties with juvenile prisoners except:

    • A.

      Protecting juvenile

    • B.

      Good humor

    • C.

      Self-control

    • D.

      Physical vigor

    Correct Answer
    A. Protecting juvenile
  • 15. 

    Which of the following is a basic procedure to follow when disciplining a juvenile prisoner?

    • A.

      Recognize that unacceptable behavior is normal behavior for a juvenile

    • B.

      Attempt group counseling

    • C.

      Keep incident from escalating

    • D.

      Do not remain calm and in control

    Correct Answer
    C. Keep incident from escalating
  • 16. 

    Special care in dealing with juvenile prisoners include all except:

    • A.

      Use of force

    • B.

      Be aware of potential for suicide

    • C.

      Protective custody supervision

    • D.

      Protect society

    Correct Answer
    D. Protect society
  • 17. 

    In regards to the potential for suicide among juvenile prisoners, which of the following is correct?

    • A.

      Watch for signs of behavior change

    • B.

      It is the fifth leading cause of death and is on the rise

    • C.

      Do not take all threats seriously

    • D.

      Attempt one-on-one counseling

    Correct Answer
    A. Watch for signs of behavior change
  • 18. 

    Which of the following is not a consideration when placing a juvenile prisoner into protective custody supervision?

    • A.

      Size

    • B.

      Age

    • C.

      Crime committed

    • D.

      Handicaps

    Correct Answer
    C. Crime committed
  • 19. 

    If after corrective counseling, unacceptable behavior by a juvenile persisits, what formal disciplinary action may an officer take?

    • A.

      Probation

    • B.

      Loss of gain time

    • C.

      Extra duty

    • D.

      All the above

    Correct Answer
    D. All the above
  • 20. 

    An inmate is more motive oriented, has a moderate behavior, is less playful and is easier to deal with is most likely a(n):

    • A.

      Adult prisoner

    • B.

      Juvenile prisoner

    • C.

      Elderly prisoner

    • D.

      Female prisoner

    Correct Answer
    A. Adult prisoner
  • 21. 

    Which of the following is incorrect regarding juvenile and youthful offenders?

    • A.

      They have unique physical, psychological, and social characteristics

    • B.

      You should give juveniles access to opportunities for normal growth and development through training, education, counseling, athletics, and religion

    • C.

      The most important influence for behavioral change in the offender is the correctional officer

    • D.

      The role, influence, and behavior of the correctional officer is unappreciated by the offender

    Correct Answer
    D. The role, influence, and behavior of the correctional officer is unappreciated by the offender
  • 22. 

    Which of the following is a characteristic of a juvenile offender?

    • A.

      Do not demand explanations

    • B.

      Have respect for authority

    • C.

      Need additional education and training

    • D.

      Predictable behavior

    Correct Answer
    C. Need additional education and training
  • 23. 

    Which of the following is not an attribute required for performing duties with juvenile prisoners?

    • A.

      Patience

    • B.

      Flexibility

    • C.

      Understanding

    • D.

      Unprofessionalism

    Correct Answer
    C. Understanding
  • 24. 

    Which of he following is not correct regarding the potential for suicide when dealing with juvenile prisoners?

    • A.

      Do not leave alone

    • B.

      10th leading cause of death

    • C.

      Take all threats seriously

    • D.

      Watch for signs of behavior change

    Correct Answer
    B. 10th leading cause of death
  • 25. 

    The hierarchy of human needs include all except:

    • A.

      Individual motivation needs

    • B.

      Basic needs

    • C.

      Relationship needs

    • D.

      Self-actualization needs

    Correct Answer
    A. Individual motivation needs
  • 26. 

    Safety needs in the hierarchy of human needs includes all except:

    • A.

      Security

    • B.

      Orderliness

    • C.

      Risk avoidance

    • D.

      Social rewards

    Correct Answer
    D. Social rewards
  • 27. 

    Ego-status rewards in the hierarchy of human needs includes:

    • A.

      Protective rules

    • B.

      Social rewards

    • C.

      Security

    • D.

      Personal growth

    Correct Answer
    B. Social rewards
  • 28. 

    A need hierarchy influences human behavior to include all except:

    • A.

      Individual motivation

    • B.

      Setting priorities

    • C.

      Action taken

    • D.

      Belongingness

    Correct Answer
    D. Belongingness
  • 29. 

    When gaining insight into the satisfaction of need for prisoners, which need is often the most important?

    • A.

      Basic needs

    • B.

      Safety needs

    • C.

      Belongingness

    • D.

      Self-actualization

    Correct Answer
    B. Safety needs
  • 30. 

    When gaining insight into the behavior needs, what need is difficult to achieve in an institution?

    • A.

      Basic needs

    • B.

      Safety needs

    • C.

      Self-actualization needs

    • D.

      Ego-status needs

    Correct Answer
    C. Self-actualization needs
  • 31. 

    Which of the satisfaction of needs fo the officer are usually met?

    • A.

      Safety needs

    • B.

      Basic needs

    • C.

      Belongingness

    • D.

      Ego-status

    Correct Answer
    B. Basic needs

Quiz Review Timeline +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 21, 2022
    Quiz Edited by
    ProProfs Editorial Team
  • Feb 03, 2011
    Quiz Created by
    Rollandtkd
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