Criminal justice is the delivery of justice to those who have committed crimes. The criminal justice system is a series of government agencies and institutions. Goals include the rehabilitation of offenders, preventing other crimes, and moral support for victims.
Know more about this branch of law in this quiz.
Attitude
Courtesy
Self-respect
Mannerisms
Public relations
Tone of voice
Respect for others
Attitude
Word selection and usage
Mannerisms
Positioning of body
Image reflects on your agency
Word selection and usage
Courteous listening
Quick and accurate routing of calls
Prompt anwering
Courtesy
Mannerisms
Distinctness
Attitude
Use simple, straight-forward language
Use a moderate rate
Avoid repetition
Avoid technical terms and slang
Use a normal tone of voice
Use a moderate rate
Vary your tone of voice
Be wide awake and alert
Angry caller
Foreign language caller
Hysterical caller
Facetious caller
Angry caller
Hysterical caller
Gossipy caller
Hysterical caller
Facetious caller
Angry caller
Gossipy caller
Hysterical caller
May come from low income homes
High degree of irresponsibility
Rapid changes in behavior and/or performance
Do not demand explanations
May come from broken homes
Predictable behavior patterns
Minimally influenced by peer pressure
Do not question authority
Juvenile prisoners are more "playful" than adult prisoners
Juvenile prisoners are more difficult to deal with
Adult prisoners are more reactive; juvenile prisoners have ore moderate behavior
Adult prisoners more motive-oriented; juvenile prosoners more impulsive
Protecting juvenile
Good humor
Self-control
Physical vigor
Recognize that unacceptable behavior is normal behavior for a juvenile
Attempt group counseling
Keep incident from escalating
Do not remain calm and in control
Use of force
Be aware of potential for suicide
Protective custody supervision
Protect society
Watch for signs of behavior change
It is the fifth leading cause of death and is on the rise
Do not take all threats seriously
Attempt one-on-one counseling
Size
Age
Crime committed
Handicaps
Probation
Loss of gain time
Extra duty
All the above
Adult prisoner
Juvenile prisoner
Elderly prisoner
Female prisoner
They have unique physical, psychological, and social characteristics
You should give juveniles access to opportunities for normal growth and development through training, education, counseling, athletics, and religion
The most important influence for behavioral change in the offender is the correctional officer
The role, influence, and behavior of the correctional officer is unappreciated by the offender
Do not demand explanations
Have respect for authority
Need additional education and training
Predictable behavior
Patience
Flexibility
Understanding
Unprofessionalism
Do not leave alone
10th leading cause of death
Take all threats seriously
Watch for signs of behavior change
Individual motivation needs
Basic needs
Relationship needs
Self-actualization needs
Security
Orderliness
Risk avoidance
Social rewards
Protective rules
Social rewards
Security
Personal growth
Individual motivation
Setting priorities
Action taken
Belongingness
Basic needs
Safety needs
Belongingness
Self-actualization
Basic needs
Safety needs
Self-actualization needs
Ego-status needs
Safety needs
Basic needs
Belongingness
Ego-status
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