Test About Criminal Justice And Law

31 Questions | By Rollandtkd | Last updated: Mar 21, 2022 | Total Attempts: 25

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Criminal justice is the delivery of justice to those who have committed crimes. The criminal justice system is a series of government agencies and institutions. Goals include the rehabilitation of offenders, preventing other crimes, and moral support for victims. Know more about this branch of law in this quiz.

Questions and Answers

1.

The demonstration of consideration, cooperation and respect when interacting with others is defined as:
- A.
  
  Attitude
- B.
  
  Courtesy
- C.
  
  Self-respect
- D.
  
  Mannerisms
2.

Methods that an officer can use to demonstrate courtesy include all except
- A.
  
  Public relations
- B.
  
  Tone of voice
- C.
  
  Respect for others
- D.
  
  Attitude
3.

Why courtesy is an important element of criminal justice work includes:
- A.
  
  Word selection and usage
- B.
  
  Mannerisms
- C.
  
  Positioning of body
- D.
  
  Image reflects on your agency
4.

The basic principles that must be followed when taking telephone calls include all except:
- A.
  
  Word selection and usage
- B.
  
  Courteous listening
- C.
  
  Quick and accurate routing of calls
- D.
  
  Prompt anwering
5.

The basic qualities of voice control that should be used in telephone conversation include:
- A.
  
  Courtesy
- B.
  
  Mannerisms
- C.
  
  Distinctness
- D.
  
  Attitude
6.

When expressing naturalness during a telephone conversation you should do all except:
- A.
  
  Use simple, straight-forward language
- B.
  
  Use a moderate rate
- C.
  
  Avoid repetition
- D.
  
  Avoid technical terms and slang
7.

When displaying expressiveness during a telephone conversation you should do all except:
- A.
  
  Use a normal tone of voice
- B.
  
  Use a moderate rate
- C.
  
  Vary your tone of voice
- D.
  
  Be wide awake and alert
8.

When the call-taker expresses a firm, pleasant, calm, and polite tone of voice what type of caller is he/she dealing with?
- A.
  
  Angry caller
- B.
  
  Foreign language caller
- C.
  
  Hysterical caller
- D.
  
  Facetious caller
9.

When the call-taker maintains a pleasant tone of voice, uses tact and self-control and conveys an eagerness to help, what type of caller is he/she dealing with?
- A.
  
  Angry caller
- B.
  
  Hysterical caller
- C.
  
  Gossipy caller
- D.
  
  Hysterical caller
10.

When the call taker recognizes that the caller does not have an important message and politely refers the caller to the appropriate section he/she is dealing with what type of caller?
- A.
  
  Facetious caller
- B.
  
  Angry caller
- C.
  
  Gossipy caller
- D.
  
  Hysterical caller
11.

All of the following are characteristics of juvenile offenders except:
- A.
  
  May come from low income homes
- B.
  
  High degree of irresponsibility
- C.
  
  Rapid changes in behavior and/or performance
- D.
  
  Do not demand explanations
12.

Which of the following is a characteristic of juvenile offenders
- A.
  
  May come from broken homes
- B.
  
  Predictable behavior patterns
- C.
  
  Minimally influenced by peer pressure
- D.
  
  Do not question authority
13.

All of the following are differences between juvenile and adult prisoners except:
- A.
  
  Juvenile prisoners are more "playful" than adult prisoners
- B.
  
  Juvenile prisoners are more difficult to deal with
- C.
  
  Adult prisoners are more reactive; juvenile prisoners have ore moderate behavior
- D.
  
  Adult prisoners more motive-oriented; juvenile prosoners more impulsive
14.

All of the following are attributes for performing duties with juvenile prisoners except:
- A.
  
  Protecting juvenile
- B.
  
  Good humor
- C.
  
  Self-control
- D.
  
  Physical vigor
15.

Which of the following is a basic procedure to follow when disciplining a juvenile prisoner?
- A.
  
  Recognize that unacceptable behavior is normal behavior for a juvenile
- B.
  
  Attempt group counseling
- C.
  
  Keep incident from escalating
- D.
  
  Do not remain calm and in control
16.

Special care in dealing with juvenile prisoners include all except:
- A.
  
  Use of force
- B.
  
  Be aware of potential for suicide
- C.
  
  Protective custody supervision
- D.
  
  Protect society
17.

In regards to the potential for suicide among juvenile prisoners, which of the following is correct?
- A.
  
  Watch for signs of behavior change
- B.
  
  It is the fifth leading cause of death and is on the rise
- C.
  
  Do not take all threats seriously
- D.
  
  Attempt one-on-one counseling
18.

Which of the following is not a consideration when placing a juvenile prisoner into protective custody supervision?
- A.
  
  Size
- B.
  
  Age
- C.
  
  Crime committed
- D.
  
  Handicaps
19.

If after corrective counseling, unacceptable behavior by a juvenile persisits, what formal disciplinary action may an officer take?
- A.
  
  Probation
- B.
  
  Loss of gain time
- C.
  
  Extra duty
- D.
  
  All the above
20.

An inmate is more motive oriented, has a moderate behavior, is less playful and is easier to deal with is most likely a(n):
- A.
  
  Adult prisoner
- B.
  
  Juvenile prisoner
- C.
  
  Elderly prisoner
- D.
  
  Female prisoner
21.

Which of the following is incorrect regarding juvenile and youthful offenders?
- A.
  
  They have unique physical, psychological, and social characteristics
- B.
  
  You should give juveniles access to opportunities for normal growth and development through training, education, counseling, athletics, and religion
- C.
  
  The most important influence for behavioral change in the offender is the correctional officer
- D.
  
  The role, influence, and behavior of the correctional officer is unappreciated by the offender
22.

Which of the following is a characteristic of a juvenile offender?
- A.
  
  Do not demand explanations
- B.
  
  Have respect for authority
- C.
  
  Need additional education and training
- D.
  
  Predictable behavior
23.

Which of the following is not an attribute required for performing duties with juvenile prisoners?
- A.
  
  Patience
- B.
  
  Flexibility
- C.
  
  Understanding
- D.
  
  Unprofessionalism
24.

Which of he following is not correct regarding the potential for suicide when dealing with juvenile prisoners?
- A.
  
  Do not leave alone
- B.
  
  10th leading cause of death
- C.
  
  Take all threats seriously
- D.
  
  Watch for signs of behavior change
25.

The hierarchy of human needs include all except:
- A.
  
  Individual motivation needs
- B.
  
  Basic needs
- C.
  
  Relationship needs
- D.
  
  Self-actualization needs