Component 10
- 1.
Which of the following best describes a process?
- A.
A small batch of work
- B.
A series of activities that produce work
- C.
A group of people hat undertake work
- D.
An organization that performs work
Correct Answer
B. A series of activities that produce work -
- 2.
Process analysis includes which of the following?
- A.
Knowledge of process components and relationships between them
- B.
Identification of opportunties for improvement
- C.
Both
- D.
Neither
Correct Answer
C. Both -
- 3.
Process redesign includes which of the following?
- A.
A change in process
- B.
Anticipation of a good outcom
- C.
Both
- D.
Neither
Correct Answer
C. Both -
- 4.
A workflow is a process
- A.
True
- B.
False
Correct Answer
A. True -
- 5.
Workflow analysis includes which of the following?
- A.
Knowledge of process components and relationships between them
- B.
Identification of opportunites for improvement
- C.
Both
- D.
Neither
Correct Answer
C. Both -
- 6.
Which of the following is not considered knowledge?
- A.
True and justified beliefs
- B.
Declarative facts
- C.
Procedural facts
- D.
Beliefs that may be true
Correct Answer
D. Beliefs that may be true -
- 7.
Which of the following ins NOT and IOM characteristic of quality healthcare?
- A.
Efficient
- B.
Timely
- C.
Provider centered
- D.
Equitable
Correct Answer
C. Provider centered -
- 8.
Which of the following is NOT a characteristic of Meaningful Use of Heath IT?
- A.
Referes to the use of Health IT to improve patient care
- B.
Includes ePrescribing and provider order entry
- C.
Has been in legislation for over 20 years
- D.
Includes incentives for meeting requirements for care
Correct Answer
C. Has been in legislation for over 20 years -
- 9.
Which of the following is NOT a Meaningful Use requirement?
- A.
Greater than or equal to 80% of all orders entered by the authorizing provider
- B.
Use of data standards for lab tests and diagnoses
- C.
Greater than or equal to 90% of eligible pneumonia patients receive antibiotics within 12 hous of an office visit
- D.
Use of health IT by providers
Correct Answer
C. Greater than or equal to 90% of eligible pneumonia patients receive antibiotics within 12 hous of an office visit -
- 10.
Mark the symbols that are common flowchart symbols
- A.
Pentagon
- B.
Arrow
- C.
Oval
- D.
Rectangle
Correct Answer
B. Arrow -
- 11.
What symbol should be used to diagram the following process step: "If the patient is a new patient"?
- A.
Pentagon
- B.
Diamond
- C.
Oval
- D.
Rectangle
Correct Answer
B. Diamond -
- 12.
Which of the following is used to indicate that a flowhart continues on another page?
- A.
Circle connector
- B.
Process box
- C.
Dotted line
- D.
Curved arrow
Correct Answer
A. Circle connector -
- 13.
Whichof the following should be used to diagram the following text: "the new patient intake form is received, the information is confirmed with the patient, then entered into the EMR"
- A.
Terminal symbol, then two parallel process boxes
- B.
Circle, process box, then a diamond
- C.
Document symbol, then two sequential process boxes
- D.
Document box, then a diamond followed by a terminal symbol
Correct Answer
C. Document symbol, then two sequential process boxes -
- 14.
An analyst needs to show infomation movement and the order of the steps. Which of the following diagram notations should be used?
- A.
Use case scenario
- B.
Stakeholder diagram
- C.
Data flow diagram
- D.
Context diagram
Correct Answer
C. Data flow diagram -
- 15.
An analyst needs to show information content. Which of the following notations would be appropriate?
- A.
Flowchart
- B.
E-R Diagram
- C.
Data Flow diagram
- D.
Workflow diagram
Correct Answer
B. E-R Diagram -
- 16.
An analyst needs to show detailed process steps. Which of the following diagrams is the most appropriate?
- A.
UML diagram
- B.
ISO data flow diagram
- C.
Context diagram
- D.
E-R diagram
Correct Answer
B. ISO data flow diagram -
- 17.
Indicate which statement is true.
- A.
Information flow and Workflow are the same thing
- B.
Information flow and workflow can be shown on a context diagram
- C.
Information flow and process flow can be sown on an E-R diagram
- D.
Information flow and process flow can be shown on a flowchart
Correct Answer
D. Information flow and process flow can be shown on a flowchart -
- 18.
Which of the following is a True statement
- A.
Multiple process aspects may be represented on some diagrams
- B.
Three is only one type of diagram for each process aspect
- C.
There is not any overlap in the symbols used in differnt notations
- D.
There is only one correct representation for any process
Correct Answer
A. Multiple process aspects may be represented on some diagrams -
- 19.
How many data stores are used in the data flow diagram
- A.
One
- B.
Two
- C.
Three
- D.
Four
Correct Answer
C. Three -
- 20.
A context diagram created from the dataflow diagram would have which of the following names for the process?
- A.
Prescription drug confirmation
- B.
Patient office visit
- C.
Pharmacy order enty
- D.
EPrescribing
Correct Answer
D. EPrescribing -
- 21.
A context diagram created from the data flow diagram would have which of the following?
- A.
Less detail
- B.
More processes
- C.
Fewer roles
- D.
Smaller data stores
Correct Answer
A. Less detail -
- 22.
A context diagram is which of the following
- A.
A flowchart
- B.
A dataflow diagram
- C.
A digital process
- D.
A data model
Correct Answer
B. A dataflow diagram -
- 23.
Which best describes the goal of Knowledge Acquisition
- A.
To increase analysts clinical knowlege
- B.
To gather and capture process knowledge
- C.
To create process diagrams
- D.
To document clinical procedures
Correct Answer
B. To gather and capture process knowledge -
- 24.
Which of the following is true for knowlege acquisitionKA in support of EMR
- A.
Acquiring the softwaree venfor is a likely means of KA
- B.
Clinic staff cannot acquire knowledge through technology purchse
- C.
Clinics will likely replace existing saff with trained experts in EMR use
- D.
Clinics will acquire knowledge hrough process analysis
Correct Answer
D. Clinics will acquire knowledge hrough process analysis -
- 25.
Which of the following types of knowedge is the easiest for organizations to share with others
- A.
Coded knowledge
- B.
Tacit knowledge
- C.
Sticky knowledge
- D.
Experiential knowledge
Correct Answer
A. Coded knowledge -
- 26.
Which of the following CMM levelels best describes the folloing organization: There are standard operating proedures, and performance is fairly consistent. When adapted to new situations, the process performance is not predictable, and sometimes results are substandard."
- A.
Level 1
- B.
Level 2
- C.
Level 3
- D.
Level 4
Correct Answer
C. Level 3 -
- 27.
clinic that you are working with is a CMM level "Managed" Which of the following methodologies whould be used to obtain process information?
- A.
Reading available procedures
- B.
Interviews only
- C.
Interviews and process walkthroughs
- D.
Observation of key processes
Correct Answer
A. Reading available procedures -
- 28.
A clinic that you are working with is a CMM level "Repeatable". Which of the the following methodologies should be used to obtgain process information?
- A.
Reading available procedures
- B.
Interviews only
- C.
Interviews and process walkthroughs
- D.
Observation of key procedures
Correct Answer
C. Interviews and process walkthroughs -
- 29.
A process inventory is developed from which of the following?
- A.
UML Diagram
- B.
A list of clinic services
- C.
Clinic stakeholder diagram
- D.
Patient and family services
Correct Answer
B. A list of clinic services -
- 30.
Which of the following category processes will likely be deemed important enough to analyze.
- A.
Processes impacting patient care
- B.
Processes that can be improved through health IT
- C.
High volume processes
- D.
All of the above
Correct Answer
D. All of the above -
- 31.
Which of the following processes would you find in most clinics
- A.
Appointment scheduling
- B.
Outpatient surgery
- C.
Receiving documentation
- D.
A and C
Correct Answer
D. A and C -
- 32.
A knowledge acquisiton plan should include which of the following?
- A.
Process inventory
- B.
Process diagrams
- C.
Staff directory
- D.
Lab certications
Correct Answer
A. Process inventory -
- 33.
Which of he following is true about Knowledge Acquistion for Health IT adoption
- A.
KA should only be performed by those external to the clinic
- B.
KA creates tacit and experiential knowledge
- C.
KA requires assimilating informaton
- D.
KA is most useful for creating software specification
Correct Answer
C. KA requires assimilating informaton -
- 34.
Complete the sentence: Knowledge Acquisition_____.
- A.
Is only for software development
- B.
Is constrained by available time and resources
- C.
Requires computer programming
- D.
Only applies to healthcare facilities
Correct Answer
B. Is constrained by available time and resources -
- 35.
Which of the following is NOT in process analysis as described in this unit
- A.
Create process inventory
- B.
Conduct process redesign
- C.
Report analysis findings
- D.
Identify EHR findings
Correct Answer
B. Conduct process redesign -
- 36.
What is the correct ofder of steps for Process Analysis 1- Created process inventory2-report analysis findings3- Identify varieations and exceptions4-Identify needed E?HR functionality
- A.
1,2,3,4
- B.
3,1,2,4
- C.
1,3,4,2
- D.
4,1,3,2
Correct Answer
D. 4,1,3,2 -
- 37.
Choose the answer that best describes a Process Inventory
- A.
Counting and tracking available stock
- B.
Objectifying and measuring processes
- C.
Analyzing and improving stock processes
- D.
Identifying and recording processes
Correct Answer
D. Identifying and recording processes -
- 38.
Which of the following processes varies most by clinical specialty?
- A.
Diagnostic tests
- B.
Billing
- C.
Office visits
- D.
Appointment Scheduling
Correct Answer
A. Diagnostic tests -
- 39.
Which of the following would be variations of a Diagnostic test process?
- A.
Patient cannot tolerate the test
- B.
Patient is not compliant with preparatory instructions
- C.
Test returns a false positive
- D.
Test is conducted by referral to an external facility
Correct Answer
D. Test is conducted by referral to an external facility -
- 40.
Which of the following would be variations of an appointment scheduling process?
- A.
Miscommunication of the date or time of appointment
- B.
Online appointment scheduling
- C.
Appointment scheduling session timed out
- D.
Appointment not found within necessary time window
Correct Answer
B. Online appointment scheduling -
- 41.
Which of the following would be exceptions in a prescription process?
- A.
EPrescribing
- B.
Potential drug interactin identified by pharmacy
- C.
Uses of online medication service/pharmacy
- D.
Prescription refill needed
Correct Answer
B. Potential drug interactin identified by pharmacy -
- 42.
Which of the following wold be an exception to a document receiving process?
- A.
Receipt of fax documents
- B.
Receipt of electronic documents
- C.
Receipt of documents within a week of patient visit
- D.
Receipt of douments with no patient identifiers
Correct Answer
D. Receipt of douments with no patient identifiers -
- 43.
Which of the following may indicate needed EHR functionality
- A.
Generic processes used by a clinic
- B.
Process variations used by a clinic
- C.
Process exceptons likely encountered by a clinic
- D.
All of the above
Correct Answer
D. All of the above -
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Current Version
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Jan 23, 2013Quiz Edited by
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Mar 01, 2011Quiz Created by
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