Communications- Chapter 7
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Chapter 7. Communications.
- 1.What is the definition of listening?
- A.
The same as hearing
- B.
The process of making sense of others spoken messages
- C.
The process in which sound waves strike the eardrum and cause vibrations that are transmitted to the brain
- 2.True or False- Hearing and listening are the same.
- A.
True
- B.
False
- 3.What is the definition of hearing?
- A.
The process in which sound waves strike the eardrum and cause vibrations that are transmitted to the brain
- B.
The same as listening
- C.
The process of making sense of others spoken messages
- 4.True or False- Unless you have illness, injury, or ear plugs- you can’t stop hearing. Your ears will pick up sounds waves and transmit them to your brain whether you want them to or not.
- A.
True
- B.
False
- 5.True or False- Listening is automatic.
- A.
True
- B.
False
- 6.Which is NOT a reason we stop listening?
- A.
We find a subject uninteresting
- B.
We find a subject unimportant
- C.
We find a subject annoying
- D.
None of the above
- 7.When we react to others’ messages automatically and routinely, without much mental investement is an example of ______ .
- A.
Mindful hearing
- B.
Mindless hearing
- C.
Unconscious hearing
- D.
Listening
- 8.True or False- Words like “superficial” and “cursory” describe mindless listening better than terms like “ponder” or “Contemplate.”
- A.
True
- B.
False
- 9._________ involves careful and thoughtful attention and responses to the messages we receive.
- A.
Mindless listening
- B.
Mindful listening
- C.
Unconscious listening
- D.
Hearing
- 10.People tend to listen mindfully when they...
- A.
Find a message boring
- B.
Find a message annoying
- C.
Find a message important
- D.
People always listen mindfully
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