Communication Test On Soft Skils

I wait for the other person to make the introduction first.

I introduce myself with a smile and offer a handshake.

When I first meet someone, I hug the person.

"warm-up" new conversations with small talk.

I usually avoid small talk and jump into more important matters.

I usually avoid starting conversations

Make an effort to remember and use peoples' names.

Don't pay attention to names as I tend to forget them.

Only learn the names of important people.

To be serious and don't smile often while conversing.

Smile all the time while conversing.

Smile at appropriate times while conversing.

I hold my head still at all times.

I nod my head at appropriate times

I nod my head constantly.

Stand while talking to a person who is sitting.

Sit while talking to a person who is sitting.

Lean down while talking to a person who is sitting.

I say nothing about it.

I honestly tell the person that he or she looks fat.

I tell the person that he or she has changed in appearance.

I often cross my arms over my chest.

I often lean back and turn my body away from the speaker.

I often lean slightly forward and face my body toward the speaker

I don't comment about it.

I try to change the subject

I try to relate to the person's feelings and show sensitivity to his or her misfortune

I do it around others so everyone can hear.

I do it in front of the supervisor.

I talk with the person alone in a private place.

I listen first, ask questions for clarification, then disagree non-judgmentally.

When I disagree with a person, I say little or nothing

I quickly point out the person is wrong and why.

I tend to frown a lot.

I tend to smile and use humor at appropriate times.

I tend to be serious