Communication For Successful Selling: How To Build Relationships
10 Questions
| Attempts: 54
.
Questions and Answers
- 1.The act of exchanging information between seller and buyer ?
- A.
Communication
- B.
Netiquette
- C.
Etiquette
- D.
Selling
- 2.Manners for communicating over the internet are called as ?
- A.
Internet Laws
- B.
Internet Policies
- C.
Netiquettes
- D.
Regulations
- 3.Which of the following is important to overcome barriers in sale and shows that you are concerned about them ?
- A.
Promotions
- B.
Bribe
- C.
Empathy
- D.
Discounts
- 4.Ability to change buyers thinking and course of action is called as ?
- A.
Persuasion
- B.
Pleading
- C.
Pledging
- D.
Requesting
- 5.Signs that the buyer does not agree with the facts or does not think the product is beneficial.?
- A.
Caution Signals
- B.
Acceptance Signals
- C.
Uninterest signals
- D.
Disagreement Signals
- 6.Signs that shows buyer is skeptical toward what the salesperson says?
- A.
Disagreement Signals
- B.
Caution Signals
- C.
Acceptance Signals
- D.
Uninterest Signals
- 7.The act of Gathering data from buyer to know customer needs by asking questions?
- A.
Questionnaire
- B.
Probing
- C.
Flashcards
- D.
Flyers
- 8.Factors that disturbs communication between a buyer and seller are known as?
- A.
Distractions
- B.
Caution Signals
- C.
Disagreements
- D.
Noise
- 9.
The origin of communication is known as - 10.
Last but most important part to make a communication successful is
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