Communication For Successful Selling: How To Build Relationships

10 Questions | Total Attempts: 34

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Communication For Successful Selling: How To Build Relationships

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Questions and Answers
  • 1. 
    The act of exchanging information between seller and buyer ?
    • A. 

      Communication

    • B. 

      Netiquette

    • C. 

      Etiquette

    • D. 

      Selling

  • 2. 
     Manners for communicating over the internet are called as ?
    • A. 

      Internet Laws

    • B. 

      Internet Policies

    • C. 

      Netiquettes

    • D. 

      Regulations

  • 3. 
    Which of the following is important to overcome barriers in sale and shows that you are concerned about them ?
    • A. 

      Promotions

    • B. 

      Bribe

    • C. 

      Empathy

    • D. 

      Discounts

  • 4. 
    Ability to change buyers thinking and course of action is called as ?
    • A. 

      Persuasion

    • B. 

      Pleading

    • C. 

      Pledging

    • D. 

      Requesting

  • 5. 
    Signs that the buyer does not agree with the facts or does not think the product is beneficial.?
    • A. 

      Caution Signals

    • B. 

      Acceptance Signals

    • C. 

      Uninterest signals

    • D. 

      Disagreement Signals

  • 6. 
    Signs that shows  buyer is skeptical toward what the salesperson says?
    • A. 

      Disagreement Signals

    • B. 

      Caution Signals

    • C. 

      Acceptance Signals

    • D. 

      Uninterest Signals

  • 7. 
    The act of Gathering data from buyer to know customer needs by asking questions?
    • A. 

      Questionnaire

    • B. 

      Probing

    • C. 

      Flashcards

    • D. 

      Flyers

  • 8. 
    Factors that disturbs communication between a buyer and seller are known as?
    • A. 

      Distractions

    • B. 

      Caution Signals

    • C. 

      Disagreements

    • D. 

      Noise

  • 9. 
    The origin of communication is known as
  • 10. 
    Last but most important part to make a communication successful is
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