Business Driven Information System Quiz

15 Questions | By Jesterhospital | Updated: Mar 20, 2022 | Attempts: 85

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Questions and Answers

1.

It is a standardized set of activities that accomplish a specific task, such as processing a customer's order.
- A.
  
  Value Chain
- B.
  
  Business Process
- C.
  
  Business segmentation
- D.
  
  Differentiation
2.

The ___________________ approach views an organization as a series of processes, each of which adds value to the product or service for each customer.
- A.
  
  Value Chain
- B.
  
  Business Process
- C.
  
  Business Segmentation
- D.
  
  Differentiation
3.

A switching cost need not have an associated monetary cost.
- A.
  
  True
- B.
  
  False
4.

A reverse auction is an auction format in which increasingly lower bids are solicited from organizations willing to supply the desired product or service at an increasingly lower price.
- A.
  
  True
- B.
  
  False
5.

Competitive Advantage is one of the Five Forces Model.
- A.
  
  True
- B.
  
  False
6.

The acquisition and analysis of events and trends in the environment external to an organization.
- A.
  
  Supply Chain
- B.
  
  Loyalty Programs
- C.
  
  Environmental scanning
- D.
  
  Competitive Advantage
7.

A common type of effectiveness IT Metrics which measures the ease with which people perform transactions and/or find information.
- A.
  
  Customer Satisfaction
- B.
  
  Conversion Rates
- C.
  
  Usability
- D.
  
  Financial
8.

It is a process of continuously measuring system results, comparing those results to optimal system performance, and identifying steps and procedures to improve system performance.
- A.
  
  Metrics
- B.
  
  Value Chain Analysis
- C.
  
  Segmentation
- D.
  
  Benchmarking
9.

He is responsible for ensuring the ethical and legal use of information within an organization.
- A.
  
  CSO
- B.
  
  CPO
- C.
  
  CTO
- D.
  
  CKO
10.

One of the broad roles of Chief information officer, except:
- A.
  
  Manager
- B.
  
  Communicator
- C.
  
  Leader
- D.
  
  Dictator
11.

When beginning to learn about information technology, it is important to understand the following, except:
- A.
  
  IT Communication
- B.
  
  IT Resources
- C.
  
  IT Culture
- D.
  
  Information
12.

Functional areas are interdependent.
- A.
  
  True
- B.
  
  False
13.

A department in an organization that plans for develops, implements, and maintains IT hardware, software, and the portfolio of applications that people use to support the goals of an organization.
- A.
  
  Accounting
- B.
  
  Management Information System
- C.
  
  Operations Management
- D.
  
  Production Management
14.

___________________ is a B2B marketplace in which a single buyer posts its needs and then opens the bidding to any supplier who would care to bid.
- A.
  
  Reverse Auction
- B.
  
  Supplier Power
- C.
  
  B2B Marketplace
- D.
  
  Private Exchange
15.

Efficiency IT Metrics measure the impact IT has on business processes and activities including customer satisfaction, conversion rates, and sell-through increases.
- A.
  
  True
- B.
  
  False