Value Chain
Business Process
Business segmentation
Differentiation
Value Chain
Business Process
Business Segmentation
Differentiation
True
False
True
False
True
False
Supply Chain
Loyalty Programs
Environmental scanning
Competitive Advantage
Customer Satisfaction
Conversion Rates
Usability
Financial
Metrics
Value Chain Analysis
Segmentation
Benchmarking
CSO
CPO
CTO
CKO
Manager
Communicator
Leader
Dictator
IT Communication
IT Resources
IT Culture
Information
True
False
Accounting
Management Information System
Operations Management
Production Management
Reverse Auction
Supplier Power
B2B Marketplace
Private Exchange
True
False
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