Check For Understanding - March

30 Questions

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March Quizzes & Trivia

Questions and Answers
  • 1. 
    What is the redundancy connection of M-SGT-PH006-f28-S-CE-R-1 (MDC100)
    • A. 

      M-SGT-PH006-f28-S-CE-R-2

    • B. 

      M-SGT-PH006-f28-S-CE-R-2

    • C. 

      M-SGT-PH004-f12-S-CE-R-1

    • D. 

      M-SGT-PH004-f12-S-CE-R-2

  • 2. 
    TRUE OR FALSE: You can Hop to the device using the following steps: - Log in steel head - M-SGT-F01-A-STH-1#ssh -| admin (LAN IP) 172.18.61.252 - M-SGT-F01-A-WA-R-1#ssh slogin -b (LAN IP) 172.18.51.252 -l rherny 172.18.105.254
    • A. 

      True

    • B. 

      False

  • 3. 
    Autolog has been triggered for HK402 ATM Router Fa0/0/0 indicating that its down, to whom we need to escalate the issue? M-SGT-HK402-f02-S-ATM-R-1#Show Int des Fa0/0/0 = Connection to ATM G0/1 = Backup - HGC to LH G0/0 = Primary - Wharf to 3ES
    • A. 

      ANZ Local I.T. - Because all ATM is managed by them

    • B. 

      Carrier Group - Because all ATM is managed by Singtel

    • C. 

      ANZ Local I.T. - Because the connection is going to a Lan Segment.

  • 4. 
    How many days/time do we follow-up through email for a case before calling the respective party to ensure we are on top of the issue:
    • A. 

      2

    • B. 

      3

    • C. 

      4

    • D. 

      5

  • 5. 
    What is the username and password for Riverbed device?
  • 6. 
    If you do Show Int Brie and you see the following what does it indicate (Status Up, Protocol Down)? M-SGT-WS009-F01-S-CE-R-2#Show ip int brie InterfaceI Status| Protocol  | Description Fa0          | Up      | Down       | Connection to C+
    • A. 

      Could be an issue with the physical connection

    • B. 

      Could be an issue with the link

    • C. 

      Could be an issue with the configuration

  • 7. 
    If you do Show Int Brie and you see the following what does it indicate (Status Down, Protocol Up)? M-SGT-WS009-F01-S-CE-R-2#Show ip int brie InterfaceI   Status |   Protocol    | Description     Fa0      | Down    | Up                | Connection to C+
    • A. 

      Could be an issue with the physical connection

    • B. 

      Could be an issue with the link

    • C. 

      Could be an issue with the configuration

    • D. 

      None of the above

  • 8. 
    Autolog has been triggered for HK402 ATM Router G0/0 indicating that its down, to whom we need to escalate the issue? M-SGT-HK402-f02-S-ATM-R-1#Show Int des Fa0/0/0 = Connection to ATM G0/1 = Backup - HGC to LH G0/0 = Primary - Wharf to 3ES
    • A. 

      ANZ Local I.T.

    • B. 

      Carrier Group

    • C. 

      ANZ Local I.T. because they manage all ATM Routers

  • 9. 
    What is the redundancy connection of M-SGT-IN002-F03-S-PE-R-1?
    • A. 

      M-SGT-IN002-F03-S-PE-R-2

    • B. 

      M-SGT-IN002-F03-S-BAN-R-2

    • C. 

      M-SGT-IN003-F02-S-PE-R-2

    • D. 

      M-SGT-IN003-F02-S-PE-R-1

  • 10. 
    What does BGP is in Active State means?
    • A. 

      BGP initializes all resources, refuses all inbound BGP connection attempts and initiates a TCP connection to the peer

    • B. 

      The router can send/receive

    • C. 

      It indicates that unsuccessful connection and starts the ConnectRetry timer and transitions

  • 11. 
    Before accepting an Incident / Request what needs to be checked first before accepting?
    • A. 

      Incident / Request have a huge impact to the service.

    • B. 

      Incident / Request has been logged to HP with a respective DW#

    • C. 

      Incident / Request raised by ANZ.

  • 12. 
    Our (2) new token and their corresponding prefix PIN: Rhenry Glennng
    • A. 

      9999

    • B. 

      99999

    • C. 

      8888

    • D. 

      88888

  • 13. 
    M-SGT-LA001-f02-S-CE-R-1 (Circuit reference 00071206HKG) is connecting to what country?
    • A. 

      Laos

    • B. 

      Philippines

    • C. 

      Hong Kong

    • D. 

      China

  • 14. 
    Who is the approving authority for EMS Change Control Process?
    • A. 

      Christian Lim

    • B. 

      Emmanuel Cordial

    • C. 

      Ron Atienza

    • D. 

      Isa Bin Mohd

  • 15. 
    What should you do if you see auto-logging tickets starting to flood remedy?
    • A. 

      Inform team lead, login all devices logged in the tickets

    • B. 

      Inform team lead, put all tickets to pending and resume ops work

    • C. 

      Inform team lead, check for trending of the tickets logged and provide suggestion to team lead

    • D. 

      Inform team lead, put all tickets to pending, check and login for high severity devices/sites, and update tickets

  • 16. 
    Scenario: ANZ Local I.T. from Laos sent a request to EMC saying they want to change the display name, what you need to do first?
    • A. 

      Decline the case and route them to HP

    • B. 

      Decline the case as this is for BAU

    • C. 

      Accept the case and escalate to Tier 2 Engineer.

  • 17. 
    What SH command was ceased for usage that caused a router to crash and reboot at SG101 Telepark? The suspected root cause was due to multiple users executing this command in the router.
    • A. 

      Show Log

    • B. 

      Show Ip vrf

    • C. 

      Show dmvpn

    • D. 

      Show ip bgp sum

  • 18. 
    For any issues detected with our tools/operations (Spectrum, Remedy, WUG, Email, Connectivity, etc.) we should tag it under what severity?
    • A. 

      Sev 1

    • B. 

      Sev 1 Internal

    • C. 

      Sev 2

    • D. 

      Sev 3

  • 19. 
    Scenario: A request has been sent to EMC with DW# indicating that they want to have IP allocation and new VLAN ID Request.
    • A. 

      Decline the case as this should be routed to [email protected]

    • B. 

      Acknowledge the case and escalate to L2 Engineer

    • C. 

      Decline the case and route it to BAU

  • 20. 
    What countries assigned to SDM Adam Bin Ismail
    • A. 

      China

    • B. 

      London

    • C. 

      USA

    • D. 

      Australia

    • E. 

      Japan

    • F. 

      American Samoa

    • G. 

      Guam

    • H. 

      Scotland

    • I. 

      New Zealand

    • J. 

      West Samoa

    • K. 

      Solomon Islands

    • L. 

      Germany

    • M. 

      Cook Island

    • N. 

      Hong Kong

    • O. 

      Timor Leste

    • P. 

      Cambodia

    • Q. 

      Taiwan

    • R. 

      Fiji

    • S. 

      Singapore

    • T. 

      Korea

    • U. 

      Indonesia

    • V. 

      Kiribati

    • W. 

      Laos

    • X. 

      Thailand

    • Y. 

      Canada

    • Z. 

      Tonga

    • Vietnam

  • 21. 
    What countries assigned for SDM Ronaldo Sanchez
    • A. 

      Kiribati

    • B. 

      Taiwan

    • C. 

      West Samoa

    • D. 

      Korea

    • E. 

      American Samoa

    • F. 

      Vanuatu

    • G. 

      Japan

    • H. 

      Tonga

    • I. 

      Solomon Islands

    • J. 

      Hong Kong

    • K. 

      Timor Leste

    • L. 

      Fiji

    • M. 

      China

    • N. 

      Guam

    • O. 

      Cook Island

    • P. 

      New Zealand

    • Q. 

      Papua New Guinea

    • R. 

      India

    • S. 

      Australia

    • T. 

      Philippines

  • 22. 
    What are the countries that should NOT be declined when they raised an IPTEL Incident/Request
    • A. 

      India

    • B. 

      Australia

    • C. 

      Philippines

    • D. 

      Laos

  • 23. 
    If you receive an RTT Mon alarms what logs you need to extract?
    • A. 

      Sh ver

    • B. 

      Sh DMVPN

    • C. 

      Sh ip bgp sum

    • D. 

      Sh ISDN

    • E. 

      Sh ip eigrp vrf ANZ_BRANCH and “local branch ex: TAIWAN_BRANCH” nei

    • F. 

      Sh log

    • G. 

      Sh netconf counters

    • H. 

      Sh clo

  • 24. 
    What is wrong with the SMS Template below? The SMS has been upgraded from Severity 3 to 2. EMC 1410245 (02-09-2012 16:15) ANZ Sev 3 downgraded to Sev 2 Site Affected: Goroka Issue: Server Unpingable Service Impact: None confirmed Status: Open Last Update: As per L2 Engineer raise the severity to 2. Sender: ANZ - Emmanuel
    • A. 

      EMC Ticket

    • B. 

      Severity

    • C. 

      Site

    • D. 

      Service Impact

    • E. 

      Last Update

    • F. 

      Sender

  • 25. 
    Who do we send the copy of the decommissioning email sent by ANZ:
    • A. 

      #EMS NW Supp

    • B. 

      Rohana Bte Sabani

    • C. 

      Emmanuel Cordial

    • D. 

      Tan Choy Mun Amanda

    • E. 

      Ron Atienza

    • F. 

      Joel Loreno

    • G. 

      Lai Kam Kin William

  • 26. 
    What items do we remove from the router logs by using the search function (CTRL + F) in notepad as part of our effort to remove critical information before sending out the logs to recipients:
    • A. 

      Username

    • B. 

      Password

    • C. 

      User

    • D. 

      Router

    • E. 

      Key

    • F. 

      Ping

    • G. 

      Enable

    • H. 

      Snmp

  • 27. 
    TRUE OR FALSE: On Remarks field we fill in the necessary information Remark 1: AHD Remark 2: Docket/IM Remark 3: DW#
    • A. 

      True

    • B. 

      False

  • 28. 
    For High Memory utilization alarm, what logs do you need to extract:
    • A. 

      Show IP BGP Sum

    • B. 

      Show ver

    • C. 

      Show IP eigrp nei

    • D. 

      Show processes cpu sorted

    • E. 

      Show run

    • F. 

      Show processes cpu history

    • G. 

      Show snmp

    • H. 

      Show processes memory sorted

    • I. 

      Show sampler

    • J. 

      Show log

    • K. 

      Show DMVPN

    • L. 

      Show clock

    • M. 

      Show tech-support

  • 29. 
    When the issue pertains to VSAT to whom do we need to follow up the case?
    • A. 

      Singtel ISDN Team

    • B. 

      Sentosa

    • C. 

      Seletar

    • D. 

      GNOCC

  • 30. 
    BONUS: Mary, who is sixteen years old, is four times as old as her brother. How old will Mary be when she is twice as old as her brother?
    • A. 

      23

    • B. 

      26

    • C. 

      24

    • D. 

      25