Do You Know Chapter 14 Group Communication

19 Questions | Total Attempts: 61

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Communication Quizzes & Trivia

In any realm of business, be it in an office building or a studio, a company is only ever as good as its communication between individual districts. Every cog in the machine needs to be turning together and that only works if they’re on the same page. What do you know about proper group communication protocols?


Questions and Answers
  • 1. 
    Which country is the most wired nation on the planet
    • A. 

      Japan

    • B. 

      South korea

    • C. 

      Us

    • D. 

      Israel

    • E. 

      Australia

  • 2. 
    Media rich tehory claims that
    • A. 

      Virtual teams have accesss to multiple technologies inculding synchronus and asymnchrous media

    • B. 

      Text meassing will become the most popular medium for interpersonal communicaiton

    • C. 

      Teleconferencing is the richest medium for group interaction because members can see and hear one another

    • D. 

      Face-to-face group communication is often the most successful because its the richest communication medium

    • E. 

      Powerpoint is the richest medium because it uses sight, sound, and animation to communicate messages

  • 3. 
    Computer conferences that occur simulatenously in real time are examples of
    • A. 

      Parallel communication

    • B. 

      Serial communicaotin

    • C. 

      Synchrounous communciaotn

    • D. 

      Asynchrounous communication

    • E. 

      All of the above

  • 4. 
    Email is an example of
    • A. 

      Parallel communciaiton

    • B. 

      Concurrent communication

    • C. 

      Synchronus communication

    • D. 

      Asynchronus communication

    • E. 

      All of the above

  • 5. 
    Which of the following answers describes a characteristic of asymchronus communcaiotn?
    • A. 

      Its linear

    • B. 

      Immediate feedback is not received

    • C. 

      Its not interactice

    • D. 

      Its more deliberate than synchronus communication

    • E. 

      All of the above

  • 6. 
    Which of the following statements best explains an advantage of synchronus communication?>
    • A. 

      There is more time to compose responses

    • B. 

      Documents are easier to review and edit

    • C. 

      There is more spontaneous and dynamic interaction

    • D. 

      Members can schedule a convenient time to respond to messages

    • E. 

      Its easier to set up a synchronus virtual meeting

  • 7. 
    A _____ is coordinated phone call among 3 more group members
    • A. 

      Videoconference

    • B. 

      Audioconference

    • C. 

      Group support system

    • D. 

      Meetingware session

    • E. 

      Computerized meeting

  • 8. 
    Which of the following guidelines will help you conduct and participate in an effective audioconference
    • A. 

      Limit particpation no more than 15 grouo members

    • B. 

      Begint he meeting by reading the agenda to all members

    • C. 

      Distribute the minutes of the meeting as soon as possible

    • D. 

      Regardless of their roles, discourage members from signing off during the audioconference

    • E. 

      Avoid talking audioconference time to schedule the date and time for the next meeting

  • 9. 
    Which of the following consquences is a drawback of audioconferencing?
    • A. 

      Group members may feel isolated

    • B. 

      Group members may work on other tasks during a conference call

    • C. 

      Group cohesion may be reduced

    • D. 

      All of the above

    • E. 

      None of the above

  • 10. 
    Which of the following answers describes 1 of the many advantages of using audioconferences as a medium for virtual group work? audioconferences
    • A. 

      Allow members to work on nongroup work during the meeting

    • B. 

      Are easier to set up than face-to-face meetings

    • C. 

      Require an investment in compatible equipment

    • D. 

      Use telephones to which most members have easy access

    • E. 

      Intensify the viewpoints of invidivual group members

  • 11. 
    Which of the folllwing answers is a disadvantage of using videoconference to conduct gorup meetings
    • A. 

      They arent effective for collecting data and detailed planning

    • B. 

      They aren't effective for collobrative decision making

    • C. 

      They aren't effective for negoating interpersonal conflicts

    • D. 

      They aren't effective for problem solving

    • E. 

      They aren't effective for sharing informaiton

  • 12. 
    Which of the follwing answers is not an advantage of using text conferencing for virtual group communication
    • A. 

      It can save time for money

    • B. 

      It allows time for reflection

    • C. 

      It reduces nonverbal infulences

    • D. 

      It produces a written record

    • E. 

      It allows for quick dissemination of informaiton

  • 13. 
    A study by Graetz and his colleagues concudes that group members using text only commuicaoitn
    • A. 

      Have more dicciculty coordinating input

    • B. 

      Have more difficutly verifying information

    • C. 

      Take longer to make decisions

    • D. 

      Have difficutly solving complex problems

    • E. 

      Experience all of the above

  • 14. 
    When engaging in a virtual group meeting via email, you should
    • A. 

      Use netlingo and netspeak to save space and time

    • B. 

      Use electronic whiteboards to collaborate on the same document at the same time

    • C. 

      Use correct grammatical form

    • D. 

      Use all capital letters in your messages

    • E. 

      Let members know your viewpoints by tuping "I agree" or "i disagree"

  • 15. 
    Dr.ivan goldberg lightheartedly posted a diagonios for _____, which he descibred as a maladaptive pattern of internet use leading to clinically significant impairment or distress.
    • A. 

      Virtual gorup conflict

    • B. 

      Internet addiction diosorder

    • C. 

      Gorup polarizaiton

    • D. 

      Technology apprehsnion

    • E. 

      Synchronus paralysis

  • 16. 
    Which of the following types of member behaviors are unique in causing problems for group using email to conduct business?
    • A. 

      Dominators and monopolizers

    • B. 

      Deserts and confessors

    • C. 

      Lurkers and loafers

    • D. 

      Gatekeepers and followers

    • E. 

      Hoggers and bloggers

  • 17. 
    The digital divide refers to
    • A. 

      Inequalities in access to, distrunition of, and use of information technology between 2 or more population

    • B. 

      Inequalities in quality and quantity of particiaption in virtual groups of members

    • C. 

      Inequalities in the amount of money spent on computer technology for groups serving different departments in a company or associaton

    • D. 

      Inequaliities in the credibility given to online resources such as Widipedia

    • E. 

      All of the above

  • 18. 
    In assessing the value and validity of Widipedia, a study in the journal Nature found Wikipedia's content more ____ and equal in ____ to the prestgious Encylopedia Britannica.
    • A. 

      Erroneous.... size

    • B. 

      Dated... topic coverage

    • C. 

      Current... accuraccy

    • D. 

      Interesting... use

    • E. 

      Relevant.... cosistent

  • 19. 
    A study by the American Association of University Women found that, in general,
    • A. 

      Girls consistently rate themselves lower than computer ability than boys do

    • B. 

      Girls and boys rate themselves comporable on computer ability

    • C. 

      Software programs are gender neutral

    • D. 

      Girls enter the classrom with more computer experience than boys have

    • E. 

      None of the above is true

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